Managed Services Agreement

WHAT’S IT FOR?

A Managed Services Agreement sets out the terms under which a technology service provider provides managed technology services to a client. The agreement covers important matters such as service levels, response times, termination, liability limitations, support tiers and confidentiality.

WHAT’S INCLUDED?

We’ll draft a Managed Services Agreement customised for your business.

This package includes:

• Drafting a Managed Services Agreement in accordance with the requirements of your business
• Phone consultations (up to 60 minutes) with a Sprintlaw lawyer who will take your instructions, advise you on the legal issues you need to know and answer your questions about the agreement
• 1 x complimentary amendment to the final draft we provide you, as long as you request the amendment within 10 business days of us delivering the final draft