Privacy Complaint Handling Procedure

WHAT’S IT FOR?

A Privacy Complaint Handling Guideline is a document that outlines the process for managing and resolving complaints in regards to privacy matters. It sets out how a complaint can be made, who it can be made to, how it will be dealt with internally, and potential external measures that can be taken.

WHAT’S INCLUDED?

We’ll prepare Privacy Complaint Handling Guidelines for use by your business.

This package includes:

• Drafting Privacy Complaint Handling Guidelines in accordance with the requirements of your business
  
• Phone consultations (up to 60 minutes) with a Sprintlaw lawyer who will take your instructions, advise you on the legal issues you need to know and answer your questions about the document
  
• 1 x complimentary amendment to the final draft we provide you, as long as you request the amendment within 10 business days of us delivering the final draft