Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
- What Does The Law Say About Forcing Annual Leave?
Common Scenarios Employers Ask About
- “We Have A Christmas Shutdown. Can We Direct Leave?”
- “An Employee Has 10+ Weeks Accrued. Can We Require Them To Take Some?”
- “What If An Employee Refuses?”
- “We’re Rebuilding Rosters And Hours. Can We Use Leave To Smooth The Transition?”
- “Can We Force Unpaid Leave If There’s No Accrued Leave?”
- “How Does This Compare With Garden Leave?”
- Contracts And Policies: Set Clear Rules From Day One
- Practical Tips To Minimise Disputes
- Compliance Risks If You Get It Wrong (And How To Avoid Them)
- Key Takeaways
Quiet periods, seasonal shutdowns and sudden drops in demand are part of running a small business. It’s natural to ask whether you can direct staff to take annual leave to manage costs and keep things moving smoothly.
The short answer: in Australia, you can require employees to take paid annual leave in certain circumstances - but it must be reasonable, and you need to follow the rules in the Fair Work Act, modern awards or your enterprise agreement.
In this guide, we break down when you can lawfully direct leave, the steps to do it properly, and how to build clear processes into your contracts and policies so you stay compliant and avoid disputes.
What Does The Law Say About Forcing Annual Leave?
Under the Fair Work Act 2009 (Cth), employees are entitled to paid annual leave. Employers can direct an employee to take annual leave in limited situations if the direction is reasonable and consistent with any applicable modern award or enterprise agreement.
What’s “reasonable” depends on context, including your business needs, the employee’s leave balance, operational requirements, advance notice provided and the timing of the proposed leave.
Importantly, modern awards and enterprise agreements often include specific rules about shutdowns (such as over Christmas/New Year) and managing excessive leave accruals. You must comply with these rules first. Where no award or agreement applies, you still need to act reasonably and consult with your team.
When Can You Direct Annual Leave?
Planned Shutdowns (e.g. Christmas/New Year)
Most awards allow you to direct employees to take paid annual leave during a temporary business close-down if you provide the required notice in writing (often several weeks). If your business is not covered by an award or agreement, a shutdown direction can still be reasonable if you give adequate notice and the period is genuinely a close-down.
Make sure your direction includes the start and end dates, outlines whether the period is paid annual leave, and addresses what happens if an employee doesn’t have enough leave accrued.
Excessive Leave Accrual
Many awards define an “excessive” balance (commonly more than 8 weeks, or 10 weeks for certain shiftworkers) and provide a process to direct the employee to take some of it. These clauses usually require consultation, reasonable notice, and often limit how much leave you can direct an employee to take at one time.
If your team isn’t covered by an award or agreement, you can still direct leave to manage high balances so long as the direction is reasonable and you’ve consulted the employee about timing.
Reasonable Business Needs
Outside shutdowns and excessive accrual, a direction may be reasonable where your business genuinely needs it (for example, during an extended low-demand period or to align with operational changes). Reasonableness is about balance: your business needs vs the employee’s personal circumstances, the amount of notice you give, and their current leave balance.
During Notice Periods
In some cases, you may agree with an employee to use up annual leave during their notice period. If you instead choose not to have them work out their notice, consider whether payment in lieu of notice is appropriate and ensure you follow any award or contract requirements about final pay and entitlements.
Cashing Out Annual Leave (By Agreement)
You cannot force an employee to cash out leave. Cashing out requires a written agreement, must keep the employee’s leave balance above the minimum required by the award/Act, and must be paid at least at the value the employee would have received if they took the leave. If this is on the table, review the rules carefully and see our overview of cashing out annual leave.
Unpaid Leave Is Different
Directing unpaid leave (leave without pay) is not the same as directing paid annual leave. You generally cannot force unpaid leave unless an award/EA expressly allows it, the employee agrees, or strict stand down criteria are met. If you’re considering unpaid leave, start with the basics around leave without pay rules and seek advice before making changes.
How To Direct Annual Leave Lawfully (Step-By-Step)
1) Check The Coverage (Award/EA/Contract)
Identify which modern award (if any) or enterprise agreement applies to the employee. Check for shutdown clauses, excessive accrual procedures and any notice or consultation obligations. Also review your employment contract for any relevant provisions and ensure they are consistent with the law.
2) Confirm “Reasonableness” In Your Context
- Is there a genuine business need (shutdown, low demand, safety or operational reasons)?
- What is the employee’s accrued balance and leave history?
- How much notice can you provide? Will the timing significantly impact the employee (e.g. caring responsibilities, planned commitments)?
3) Consult Early And Document It
Have a discussion with the employee about the business reasons and proposed timing. Consider alternatives the employee suggests. Keep written notes of the consultation and confirm the outcome in writing.
4) Provide Written Direction And Adequate Notice
Issue a written direction that covers dates, pay arrangements (including leave loading if applicable), and what happens if the employee doesn’t have enough leave. If an award requires a specific minimum notice period, meet or exceed it.
5) Pay Correct Entitlements
Annual leave is paid at the employee’s base rate for ordinary hours, plus any applicable leave loading under the award or contract. Accruals continue as required, and superannuation obligations should be checked if relevant to your payroll setup.
6) Keep Clear Records
Maintain records of the direction, notices, employee responses, and payroll entries. Good record keeping helps you demonstrate reasonableness and compliance if questions arise later.
Common Scenarios Employers Ask About
“We Have A Christmas Shutdown. Can We Direct Leave?”
Usually yes, if your award/EA permits it and you provide the required written notice in advance. If the employee has insufficient leave, some awards allow you to direct leave in advance of accrual (to be “paid back” as it accrues) or to agree on another outcome. Check the specific clause carefully and confirm the arrangement in writing.
“An Employee Has 10+ Weeks Accrued. Can We Require Them To Take Some?”
If your award/EA has an “excessive leave” clause, follow that process. If not award-covered, a direction can still be reasonable where there’s a high balance, but consult with the employee and provide fair notice. Plan ahead so employees can take leave at mutually suitable times across the year to avoid large accruals in the first place.
“What If An Employee Refuses?”
If you’ve followed the award/EA process and your direction is reasonable, you can enforce the direction. Stay calm, document the steps, and consider whether a further consultation meeting could resolve concerns. If the refusal continues, seek advice before taking any disciplinary steps.
“We’re Rebuilding Rosters And Hours. Can We Use Leave To Smooth The Transition?”
Sometimes. A lawful direction to take leave must still be reasonable and consistent with the award/EA. In parallel, review your obligations around changing employee rosters and the notice/consultation requirements for varying hours so you’re not relying on leave directions to solve what is really a roster change issue.
“Can We Force Unpaid Leave If There’s No Accrued Leave?”
Generally no - unpaid leave should be by agreement or permitted by the award/EA, or only in limited stand down circumstances. As an alternative, you might consider whether the employee can take annual leave in advance (if allowed) or explore other lawful options under your industrial instrument. The starting point is to understand leave without pay carefully.
“How Does This Compare With Garden Leave?”
Garden leave is different: it’s where an employee remains employed (and paid) but is told not to attend work, typically during notice. Whether you can use garden leave depends on the contract and reasonableness. Annual leave directions, by contrast, require accrued leave and specific award/EA compliance. If you’re weighing options, read up on Garden Leave and make sure any approach aligns with your contracts and the Fair Work framework.
Contracts And Policies: Set Clear Rules From Day One
Clear, consistent documentation is the easiest way to reduce friction around leave. Make sure your agreements and policies work together and align with your award/EA obligations.
- Employment Contract: Include clauses that reflect the applicable award/EA, set out leave entitlements, excessive leave processes (if relevant) and any shutdown arrangements that the law permits.
- Workplace Policy: Outline how annual leave is requested, approval timelines, priority considerations during peak periods, and how shutdowns will be communicated.
- Leave Planning: Encourage early planning and regular leave use so balances don’t become “excessive”, and include a process for discussing busy seasons when leave may be limited.
- Payroll And Record Keeping: Ensure your payroll system tracks accruals accurately and can record leave directions, approvals and balances.
- Consultation Framework: Build in a standard consultation step before any directed leave, with a template notice to keep the process consistent and fair.
If you don’t have these building blocks in place, getting them set up now will save headaches later and give your managers a clear, lawful process to follow.
Practical Tips To Minimise Disputes
- Communicate early about anticipated shutdowns and slow periods so staff can plan their time off.
- Encourage regular leave use throughout the year to avoid excessive accruals.
- Use a transparent calendar for popular leave periods and set fair rotation rules.
- Train managers on award/EA processes and how to hold a fair consultation meeting.
- Document everything - consultation notes, written directions, and payroll entries.
- Consider whether operational changes (like roster adjustments) can be managed under the relevant rules for changing rosters rather than relying on directed leave.
What About Notice Periods, Probation And Other Edge Cases?
During Notice Periods
Directing leave during notice can be tricky. Some awards restrict it, and employees may prefer to be paid out any balance on termination. If you don’t want the employee to work the notice period, consider whether payment in lieu of notice is the cleaner option. Always check your contract and award/EA first.
During Probation
Probation doesn’t remove leave entitlements. Employees still accrue leave and can request it, and any direction by you still needs to be reasonable and lawful. For more context on how leave interacts with probation, see taking leave during a probation period.
When Business Conditions Change Suddenly
If you’re responding to a rapid downturn, don’t rush into forced leave. Step back and consider the mix of options: voluntary leave requests, genuine shutdowns, temporary roster changes, or - if appropriate - lawful reductions in hours following the process for reducing employee working hours. The right path depends on your instrument and circumstances.
Compliance Risks If You Get It Wrong (And How To Avoid Them)
Forcing annual leave outside the rules can expose you to underpayment claims, disputes, and regulator scrutiny. Common pitfalls include failing to consult, giving insufficient notice, misapplying an award clause, forcing unpaid leave, or directing leave where balances are too low.
To reduce risk:
- Audit which awards/EA apply to your workforce and keep a quick-reference guide for managers.
- Use consistent templates for consultations and written directions.
- Keep your employment contracts and workplace policies aligned with current law.
- Build lead times into your yearly planning for shutdowns and peak periods.
- Where the rules are complex or there’s disagreement, speak with an employment lawyer before issuing directions.
Key Takeaways
- You can direct employees to take paid annual leave in Australia, but only where it’s reasonable and permitted by the applicable award, enterprise agreement or contract.
- Common lawful scenarios include planned shutdowns and managing excessive leave accruals - both usually require consultation and written notice.
- Unpaid leave cannot generally be forced; explore lawful options like leave in advance (if allowed), roster adjustments, or - where appropriate - payment in lieu of notice.
- Set expectations up front with clear Employment Contracts and a practical Workplace Policy that explains leave processes, shutdowns and planning.
- Train managers to follow a simple process: check coverage, consult, provide written notice, and pay the correct entitlements (including any leave loading under an award).
- When in doubt, or if a dispute arises, get tailored advice early to stay compliant and protect your business.
If you’d like a consultation on managing annual leave directions in your business, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.








