The ‘consumer guarantees’ are the automatic guarantees consumers get when they buy goods and services from Australian businesses. They are set out in the ‘Australian Consumer Law’ (ACL), which can be found in the Competition and Consumer Act 2010. You might have also heard references to the Trade Practices Act 1974, or the TPA, as that’s the old name of this legislation.
Under the ACL, consumers of goods or services are given a basic set of rights and a legal basis to seek compensation for anything that does not meet the consumer guarantees. These consumer guarantees are designed to protect the consumer, to ensure that certain minimum requirements are met when consumers purchase goods or services from Australian businesses.
At Sprintlaw, we can help ensure your business is compliant with the Australian Consumer Laws, including reviewing your contracts and providing advice regarding your ACL obligations.
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