eCommerce Terms and Conditions

eCommerce Terms and Conditions are legally binding terms between you and your customers. They explain your customers’ responsibilities and what they can expect from your business.

When you provide services online, it’s important to have the right Online Service Terms and Conditions (T&Cs) for your customers to agree to before they engage further with your business. eCommerce T&Cs can also help you monitor and regulate activity on your website, which is especially important when different users interact with your online business and share information with you.

If you sell products or services online, it’s important to have T&Cs that cover all relevant matters. They are essential because if something goes wrong, you can refer back to them. Learn more about T&Cs here.

Putting together eCommerce Terms and Conditions can feel daunting, especially if you’re not sure what to include or how to word them. They generally cover areas such as payment, service limitations, delivery or pick-up, disclaimers, limitations of liability and privacy. These can be complex issues, so it’s a good idea to get help from a legal professional.

eCommerce Terms and Conditions can be complex to draft because every business is different and there’s no one-size-fits-all approach. There are a number of things to consider, such as online payments, refund policies and dispute resolution. Our business lawyers can help draft and review your eCommerce Terms and Conditions so they’re tailored to your business requirements.

Our fixed-fee eCommerce Terms and Conditions packages start at $500 + GST. This includes terms and conditions drafted specifically to meet your requirements, phone consultations with a Sprintlaw lawyer, and one complimentary amendment to the final draft we provide.