eCommerce Terms and Conditions

eCommerce Terms and Conditions are legally binding terms between you and your customers.

The document lets customers know what their responsibilities are as well as what they can expect from your business. When it comes to the provision of services, it’s crucial that you have the right Online Service Terms and Conditions (T&Cs) that your customers can agree to before they further engage with your business.

eCommerce T&Cs allow you to monitor and regulate any activity on your website. This is particularly important with various users coming across your online business and sharing their information with you.

If you sell your products and services online, it’s important that you have T&Cs that cover all relevant matters. They are essential because if something goes wrong, you can always refer to the T&Cs.

Learn more about T&Cs here.

Putting together eCommerce Terms and Conditions can seem like a daunting process, as it’s hard to know what to include and how to word it. Generally, it includes areas such as payment, service limitations, delivery or pick-up, disclaimers, liability limitations and finally privacy. These are some pretty complicated areas so it’s good to have the help of a legal professional!

eCommerce Terms and Conditions can be complex to draft, because businesses come in all shapes and sizes and there’s no one form that suits everyone. There are multiple things that you need to consider, such as outlining online payments, refund policies and dispute resolution.

Our expert business lawyers can help you with drafting and reviewing your eCommerce Terms and Conditions and ensure that they are tailored to your business’ requirements.

Our fixed-fee eCommerce Terms and Conditions packages start at $1000 + GST. This includes a set of terms and conditions drafted specifically to meet your requirements, phone consultations with a Sprintlaw lawyer and a complimentary amendment to the final draft we provide to you.