eCommerce Articles

Expert articles and practical legal guides on ecommerce for australian businesses.

Trade Mark Classes For Beauty And Skincare Brands

Trade Mark Classes For Beauty And Skincare Brands

Choosing trade mark classes for your skincare brand can feel fiddly. Here's how Class 3, online retail, beauty services and education fit together.

19 October 2026
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Online Business Sale Agreements For Digital Products

Online Business Sale Agreements For Digital Products

Selling an online store, course or template shop? Here's what your sale agreement should cover so the IP, customer list and handover are clear.

17 October 2026
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Refund Clauses For Online Course Businesses

Refund Clauses For Online Course Businesses

Selling online courses? Your refund policy can protect your revenue, but it needs to work with the Australian Consumer Law and your course model.

17 October 2026
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Website Terms For Online Booking Platforms

Website Terms For Online Booking Platforms

Running a two-sided booking platform? Your terms need to explain your role, payments, cancellations, disputes and liability before confusion starts.

17 October 2026
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Digital Product Refund Policy in Australia

Digital Product Refund Policy in Australia

Selling instant-access downloads or online courses? Learn how Australian digital product refund terms can protect your business while preserving customer rights under the ACL.

16 October 2026
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Marketplace Seller Terms in Australia for Handmade Goods

Marketplace Seller Terms in Australia for Handmade Goods

Launching a handmade marketplace? Clear seller terms help allocate responsibility for listings, IP, refunds, shipping delays, prohibited goods and commission.

16 October 2026
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Refunds for Custom Orders in Australia: Seller Guide

Refunds for Custom Orders in Australia: Seller Guide

Selling personalised or made-to-order products? Learn when Australian businesses can refuse custom order refunds and when consumer guarantees still apply.

16 October 2026
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Therapeutic Skincare Claims in Australia: Brand Guide

Therapeutic Skincare Claims in Australia: Brand Guide

Skincare claims about acne, eczema, healing or inflammation can trigger TGA issues. Learn how Australian beauty brands can review ads, packaging and product pages.

15 October 2026
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Subscription Refund Policies in Australia for Businesses

Subscription Refund Policies in Australia for Businesses

Need cancellation and refund terms for recurring billing? Learn how Australian subscription businesses can manage refunds, trials, renewals and digital access.

14 October 2026
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Second-Hand Marketplace Terms in Australia

Second-Hand Marketplace Terms in Australia

Launching a second-hand goods marketplace? Learn what Australian platform terms should say about sellers, prohibited items, payments, returns and disputes.

14 October 2026
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Customer Cancels a Custom Order in Australia

Customer Cancels a Custom Order in Australia

Selling bespoke products? Learn when you can keep a deposit, when you may need to refund, and how the Australian Consumer Law affects custom order cancellations.

13 October 2026
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Changing Online Terms For Existing Customers: Do You Need To Give Notice Or Get Consent?

Changing Online Terms For Existing Customers: Do You Need To Give Notice Or Get Consent?

Can you just update website terms and bind existing customers? Not always - notice, consent and your variation clause all matter.

7 October 2026
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Subscription Terms for Environmental Consultancies in Australia

Subscription Terms for Environmental Consultancies in Australia

Subscription terms for environmental consultancies can affect data ownership, auto-renewal, liability and privacy obligations. Here is what Australian

30 September 2026
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Website Terms for Australian Logistics Companies

Website Terms for Australian Logistics Companies

Website terms for Australian logistics companies should do more than cover basic website use. They need to reflect online bookings, quote tools, tracking

30 September 2026
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Terms of Trade for Document Automation Businesses in Australia

Terms of Trade for Document Automation Businesses in Australia

Terms of trade for a document automation business need to cover more than fees and access. If your platform generates contracts, forms or workflow

30 September 2026
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API Terms for Healthtech Startups in Australia

API Terms for Healthtech Startups in Australia

If your healthtech startup relies on a third-party API, the contract behind it can affect privacy compliance, service reliability and customer risk. Here

29 September 2026
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Software Development Agreements for Online Marketplaces in Australia

Software Development Agreements for Online Marketplaces in Australia

Building an online marketplace in Australia? A software development agreement should cover scope, IP ownership, privacy, liability, support and handover

29 September 2026
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Website Terms for Australian Dental Practices: What to Include

Website Terms for Australian Dental Practices: What to Include

Dental practice websites often need more than a simple footer disclaimer. Here’s what Australian clinics should include in website terms for bookings

29 September 2026
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Terms and Conditions Food Delivery Platforms Should Use in Australia

Terms and Conditions Food Delivery Platforms Should Use in Australia

Food delivery platform agreements in Australia need to do more than set fees. This guide explains the key terms to check, common risks around refunds

28 September 2026
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Refund and Cancellation Terms for Australian Baby Product Brands

Refund and Cancellation Terms for Australian Baby Product Brands

Refund and cancellation terms for baby product brands need to balance customer expectations, product safety and Australian Consumer Law. Here is what

28 September 2026
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Terms of Trade for Customer Support Outsourcing Businesses in Australia

Terms of Trade for Customer Support Outsourcing Businesses in Australia

Hiring an outsourced customer support provider can create real legal and commercial risk if the contract is vague. This guide explains what Australian

28 September 2026
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Refund and Cancellation Terms for Australian Childcare Centres

Refund and Cancellation Terms for Australian Childcare Centres

Clear refund and cancellation terms help Australian childcare centres manage enrolments, deposits, notice periods and parent disputes. Here’s what to

27 September 2026
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Online Sales Terms for Australian Cloud Software Providers

Online Sales Terms for Australian Cloud Software Providers

Selling cloud software online in Australia means more than publishing a checkout page. Your online sales terms need to deal with subscriptions, renewals

27 September 2026
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Website Terms for Australian Care Providers: What to Include

Website Terms for Australian Care Providers: What to Include

Website terms for Australian care providers should do more than sit in the footer. They need to cover website use, privacy, disclaimers, bookings

27 September 2026
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