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Consumer Law Articles
Expert articles and practical legal guides on consumer law for australian businesses.
Major Failure Under Australian Consumer Law: What Businesses Need to Know
If you sell products or services to customers in Australia, the Australian Consumer Law (ACL) is part of your day-to-day business risk (even if you don’t think of it that way). One...
18 April 2026
How to Spot Legal Gaps on Your Own Website
Could your website be hiding legal risks in plain sight? A quick DIY check can reveal gaps in your policies, forms and refund wording before they become bigger problems.
16 April 2026
Expired Gift Cards: Legal Obligations for Australian Businesses
Gift cards can be a great way to boost cashflow, bring new customers through the door, and increase repeat business. But they also come with a legal and operational question most small...
15 April 2026
The Hidden Legal Risks Sitting on Most Business Websites
Could your website be creating legal risk without you realising it? Hidden issues in your terms, privacy wording and marketing claims can escalate fast.
13 April 2026
Influencer Marketing Laws in Australia: Disclosure, Legal Risk and What Brands Often Miss
Think influencer posts are just casual content? Hidden sponsorships and shaky claims can expose brands to serious legal risk in Australia.
9 April 2026
How To Respond To A Bad Review: Reputation And Legal Options
Getting a bad review can feel personal - especially when you’ve poured time, money and energy into building your business. But a bad review doesn’t have to define your brand. Handled well,...
8 April 2026
Misleading Ads: How To Comply With The Australian Consumer Law
Marketing is one of the fastest ways to grow a small business - but it’s also one of the easiest ways to accidentally create legal risk. If you’re running campaigns on social...
30 March 2026
Australian Credit Licence Cost: Fees, Timeframes And Key Requirements
If your business is planning to get involved in offering or arranging credit in Australia - for example by providing consumer loans, running certain BNPL-style arrangements (depending on how they’re structured and...
28 March 2026
Section 18 Of The Australian Consumer Law: Misleading Or Deceptive Conduct
If you’re running a small business, your marketing, sales conversations, website copy and customer communications are all part of your brand. They’re also where legal risk can creep in - often without...
22 March 2026
Defamation On Social Media: Protecting Your Business Reputation In Australia
Note: This article is general information for Australian businesses and isn’t legal advice. Defamation law is fact-specific. If you’re dealing with an urgent or high-risk situation, it’s best to get tailored advice....
21 March 2026
Conditions Of Entry: How To Draft, Display And Enforce Customer Terms
If you run a shopfront, café, gym, warehouse, clinic, event space, or even a shared office, you’ve probably had moments where you’ve thought: “We need clearer rules for coming onto our premises.”...
16 March 2026
How To Legally Remove Fake Or Defamatory Online Reviews In Australia
Online reviews can be a huge driver of sales for small businesses. They’re often the first thing a customer sees before they decide to book, buy, or even call you. But when...
15 March 2026
Trade Promotions in Victoria: Legal Guide to Promotional Lotteries
If you’re running a giveaway to grow your audience, launch a new product, or boost sales, you’re not alone. Trade promotions (often called “promotional lotteries”) are one of the most popular marketing...
13 March 2026
How To Run A Compliant Lotto Competition: Legal Checklist
Running a lotto competition can be a great way to build brand awareness, grow your mailing list, drive sales, and create excitement around a product launch. But in Australia, “lotto-style” promotions can...
13 March 2026
Posting Pictures Without Consent: What Australian Businesses Need To Know
Posting photos is a big part of modern marketing. Whether you’re running a café, a gym, a salon, a tradie business, an online store, or a growing company with a social media...
13 March 2026
Is Dropshipping Illegal In Australia? Legal Risks And Compliance Steps
Dropshipping can look like a low-risk way to start selling online. You don’t hold stock, you don’t pack orders, and you can test products quickly. But the legal side can feel less...
12 March 2026
How To Write A Cancellation Policy For Your Australian Business
If you run a small business, you’ve probably dealt with a late cancellation (or a no-show) that throws out your schedule, cashflow and staffing plans. Even when your service is great, unpredictable...
12 March 2026
Cause Marketing: How It Works and the Legal Issues to Consider
Cause marketing can be a powerful way to grow your brand while supporting a cause your customers genuinely care about. Done well, it can build trust, loyalty, and long-term community goodwill. But...
8 March 2026“No Refunds” Policies: What Australian Consumer Law Requires
If you run a small business, you’ve probably been tempted to put up a sign that says “no refunds” and be done with it. From a practical point of view, we get...
5 March 2026
Not Fit For Purpose? Warranties, Remedies And Contract Protections
As a small business owner, you’re probably juggling product quality, customer expectations, suppliers, cash flow and (somehow) still trying to grow. The tricky part is that even when you do “everything right”,...
5 March 2026
How To Rescind A Contract In Australia
Contracts keep your business running smoothly - until something goes wrong. Maybe you signed up with a supplier who promised certain capabilities, but what arrived was completely different. Or you entered a...
4 March 2026
What Is a Disclaimer? (Australia)
If you run a small business, you’ve probably seen disclaimers everywhere - on websites, invoices, quotes, email footers, product packaging, and booking pages. But it’s not always clear what a disclaimer actually...
4 March 2026
Cancellation Policy Template & Examples: Clear Wording For Australian Businesses
If you run a small business, cancellations can be one of the biggest “silent” profit drains. You’ve blocked out time, turned away other customers, prepped stock or staff - and then the...
1 March 2026
Which Lawyer Do You Need? Lawyer Types For Startups And Small Businesses
When you’re building a startup or running a small business, it can feel like you need to be an expert in everything at once: product, sales, hiring, finance, and of course, the...
28 February 2026
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