Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
Creating a fair and inclusive workplace isn’t just the right thing to do - it’s a legal requirement in Australia. If you employ staff (or even engage contractors or volunteers), you have obligations under anti-discrimination and equal opportunity laws, and getting them right protects your people and your business.
In this guide, we break down the core rules, where they come from, and what they mean in practice. You’ll see how federal and state laws fit together, what counts as unlawful discrimination, and how to build clear policies, training and procedures that actually work day to day.
Whether you’re updating your employee handbook or drafting your first anti‑discrimination and harassment policy, this overview will help you stay compliant and confident.
What Is Employment Discrimination Law In Australia?
Employment discrimination law makes it unlawful to treat someone unfavourably at work because of a protected attribute (like sex, race, disability, age, pregnancy, religion or sexual orientation). These protections apply across the employment lifecycle - from job ads and interviews to pay, promotions, training, performance management and termination.
Multiple laws work together here. At the federal level, key Acts include:
- Fair Work Act 2009 (Cth) – protects against “adverse action” because of protected attributes and provides remedies through the Fair Work Commission (FWC) and courts.
- Sex Discrimination Act 1984 (Cth) – prohibits sex discrimination, sexual harassment and related conduct, and establishes a positive duty on employers to take reasonable and proportionate measures to prevent this.
- Disability Discrimination Act 1992 (Cth) – prohibits disability discrimination and requires reasonable adjustments unless this would cause unjustifiable hardship.
- Racial Discrimination Act 1975 (Cth) – prohibits race discrimination.
- Age Discrimination Act 2004 (Cth) – prohibits discrimination on the basis of age.
States and territories also have their own anti‑discrimination or equal opportunity laws (for example, the Equal Opportunity Act 2010 (Vic), Anti‑Discrimination Act 1977 (NSW), and Equal Opportunity Act 1984 (SA)). These laws can add further protected attributes and processes. You must comply with both federal and relevant state/territory laws - they’re designed to operate alongside each other.
At a practical level, employers have a duty to take reasonable steps to prevent discrimination, harassment and victimisation. Courts can hold employers “vicariously liable” for unlawful conduct by workers if the business didn’t take reasonable precautions (like training, policies and prompt complaint handling).
How Do These Laws Apply To Your Business?
These obligations apply broadly - not just to traditional employees. If you engage contractors, labour‑hire workers, interns, volunteers or job applicants, anti‑discrimination laws can still apply to your conduct and decisions.
Key touchpoints where risk commonly arises include:
- Recruitment and selection: Advertising in a way that excludes protected groups, asking unlawful questions, or rejecting candidates because of a protected attribute.
- Terms and conditions: Setting pay or benefits, rostering or flexibility without objective, lawful reasons.
- Training and promotion: Overlooking someone because of pregnancy, age or disability, or setting criteria that indirectly disadvantage certain groups.
- Performance and conduct management: Managing issues inconsistently or in a way that targets protected attributes.
- Termination and redundancy: Ending employment for unlawful reasons or in a way that disproportionately affects protected groups without justification.
If a worker experiences unlawful discrimination, they can raise it internally or take it externally - for example, lodging a complaint with the Australian Human Rights Commission (AHRC) under federal laws, a state or territory equal opportunity body, or bringing a “general protections” claim under the Fair Work Act.
It’s also important to align your anti‑discrimination approach with broader workplace obligations under the Fair Work system and safety laws (especially in relation to harassment and bullying). Policies, training and consistent procedures provide your strongest defence and help prevent issues before they escalate.
What Counts As Unlawful Discrimination?
Discrimination can be direct or indirect.
- Direct discrimination is treating someone less favourably because of a protected attribute. For example, refusing to hire someone because they’re pregnant.
- Indirect discrimination occurs when a seemingly neutral requirement disadvantages people with a protected attribute, and the requirement isn’t reasonable. For example, a blanket rule that all staff must work late nights may disadvantage employees with caring responsibilities if there’s no genuine need.
Common examples that draw complaints include:
- Disability discrimination: Failing to make reasonable adjustments (like assistive technology, flexible hours or accessible premises) where adjustments are feasible.
- Sex discrimination and sexual harassment: Unfavourable treatment because of sex, pregnancy or family responsibilities, and any unwelcome sexual conduct which a reasonable person would expect to cause offence, humiliation or intimidation.
- Racial discrimination: Treating someone less favourably because of race, colour, descent, national or ethnic origin, or immigrant status.
- Age discrimination: Rejecting candidates or sidelining older or younger workers without legitimate, role‑related reasons.
- Other protected attributes: Depending on the jurisdiction, this can include religion, sexual orientation, gender identity, marital or relationship status, breastfeeding, carer’s responsibilities, and more.
Victimisation - treating someone badly because they made or supported a complaint - is also unlawful.
Important clarification: workplace bullying isn’t itself a “type” of discrimination unless it happens because of a protected attribute. However, bullying can still be unlawful under work health and safety laws, and the Fair Work Commission can make stop‑bullying orders. You should address bullying and discrimination together through strong policies and training.
Preventing Harassment And Bullying At Work
Sexual harassment is expressly unlawful nationwide. In addition to responding to individual incidents, employers now have a positive duty under the Sex Discrimination Act to take reasonable and proportionate measures to eliminate sexual harassment, sex‑based harassment, hostile work environments and victimisation as far as possible.
What does prevention look like in practice?
- Leadership and culture: Clear, visible commitment from owners and managers that inappropriate conduct won’t be tolerated.
- Policies that workers actually use: A concise, plain‑English anti‑discrimination and harassment policy with practical examples and straightforward reporting options.
- Training tailored to risk: Regular, role‑appropriate training for all staff and managers. Focus on what conduct looks like in your workplace, not just legal definitions.
- Safe reporting channels: Multiple ways to raise issues (including a dedicated email or HR contact) and clear assurances around confidentiality and protection from victimisation. Larger organisations may also consider a Whistleblower Policy where applicable.
- Early intervention: Encourage bystander action and equip managers to address behaviour informally before it escalates - then follow up with formal steps if needed.
Bullying and psychosocial hazards are work health and safety issues. You should assess your specific risks, consult workers and implement practical controls, alongside your behavioural policies. Where mental health intersects with performance or absence management, align your approach with your broader obligations around employee mental health under Fair Work.
Policies, Training And Reasonable Adjustments
Written policies aren’t strictly mandatory everywhere, but in practice they’re essential. They set expectations, guide decisions and demonstrate that you took “reasonable steps” if a claim arises. Pair them with training and consistent, well‑documented processes.
What To Include In Your Policy Suite
- Commitment to equal employment opportunity: A short statement that you provide a workplace free from unlawful discrimination, sexual harassment, victimisation and bullying (noting bullying is addressed through safety and behaviour standards).
- Definitions and examples: Plain‑English explanations with scenarios that reflect your workplace, so people can recognise issues early.
- Protected attributes: List the attributes covered under both federal and relevant state/territory law for where you operate.
- Reporting and complaint handling: Who to contact, how to report, confidentiality, timeframes and escalation options.
- Roles and responsibilities: Clear expectations for managers and workers, and consequences for breaches.
- Record‑keeping and privacy: How you’ll store and handle complaint information, supported by a suitable Privacy Policy.
Bundle these into a single, accessible document or include them within a broader Staff Handbook so your team can find everything in one place.
Reasonable Adjustments For Disability
Under the Disability Discrimination Act, employers must make reasonable adjustments for workers and job applicants with disability, unless doing so would cause unjustifiable hardship. This might include:
- Flexible hours, shift patterns or duties.
- Accessible premises, workstations or facilities.
- Assistive technology, modified equipment or job redesign.
Consult with the worker, consider different options, and document your decision‑making. If you genuinely can’t implement an adjustment, record the reasons and any alternatives considered.
Employment Contracts And Alignment
Your policies should dovetail with your contracts and HR processes. Make sure your Employment Contract refers to your policies and the standards expected, and that your disciplinary and grievance processes reflect your policy wording. Keeping contracts and your Workplace Policy aligned avoids mixed messages and strengthens compliance.
Handling Complaints And External Claims
Even with great prevention measures, issues can arise. A robust, fair complaints process protects everyone and reduces risk.
Internal Complaints: Principles And Process
- Make it safe to speak up: Offer multiple reporting channels and reassure workers that complaints will be taken seriously and confidentially.
- Act promptly and proportionately: Triage concerns, consider interim measures (like separate reporting lines), and select an investigator who is impartial and trained.
- Follow a fair process: Provide details of the allegations, give the respondent a chance to respond, and collect relevant evidence.
- Reach findings and act: Decide on outcomes, communicate results sensitively, and implement remedies or disciplinary steps where appropriate.
- Document everything: Keep clear records of steps taken, evidence considered and reasons for decisions - these are critical if the matter escalates.
AHRC, State Bodies And Fair Work: Who Does What?
Workers can pursue different avenues, sometimes at the same time (subject to jurisdictional rules). In brief:
- Australian Human Rights Commission (AHRC): Accepts complaints under federal anti‑discrimination laws (sex, disability, race, age). The AHRC will usually conciliate between the parties. If a matter doesn’t resolve, the complainant can file in the Federal Court or Federal Circuit and Family Court.
- State and territory commissions: Handle complaints under local equal opportunity/anti‑discrimination Acts. Processes and time limits vary by jurisdiction.
- Fair Work Commission (FWC): Deals with “general protections” and “adverse action” claims under the Fair Work Act (for example, where a worker alleges action was taken because of a protected attribute, union activity or exercising a workplace right). The FWC also has stop‑bullying and stop‑sexual‑harassment powers.
Because pathways differ (and strict time limits apply), it’s wise to get advice quickly if an external complaint arises. Early, genuine attempts to resolve issues - supported by sound policies, training and documentation - can significantly reduce liability and reputational damage.
Key Takeaways
- Australian employers must provide a workplace free from unlawful discrimination, sexual harassment and victimisation - across recruitment, day‑to‑day management and termination.
- Federal anti‑discrimination laws work alongside state and territory equal opportunity laws; you need to comply with both where you operate.
- Bullying isn’t itself a “type” of discrimination, but it is a workplace safety issue and can be addressed by the Fair Work Commission’s stop‑bullying powers.
- Prevention is essential: clear policies, tailored training, safe reporting channels and leadership commitment (including the positive duty to prevent sexual harassment) are key.
- Make reasonable adjustments for disability where feasible and document your consultation and decisions.
- Strong processes and records matter: align your Employment Contract, Workplace Policy and Staff Handbook, and be ready to respond fairly and promptly to complaints, including those made to the AHRC or FWC.
If you’d like a consultation on workplace discrimination law and implementing compliant policies and procedures for your team, reach out on 1800 730 617 or team@sprintlaw.com.au for a free, no‑obligations chat.








