Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
As your team grows, so does day‑to‑day spending on travel, training, tools and all those small purchases that keep the wheels turning. Without clear rules, it’s easy for costs to creep, records to get messy, and misunderstandings to arise.
An expenses policy sets simple guardrails around what staff can spend, when they need approval and how reimbursements work. In this guide, we’ll cover what to include, which Australian laws to consider, common pitfalls and the supporting documents that help the policy stick in practice.
Whether you’re rolling out your first policy or replacing an outdated one, you can get this done with minimal stress - and set your business up for cleaner books and fewer disputes.
What Is An Expenses Policy (And Why It Matters)?
An expenses policy is a practical set of rules that explains:
- What types of work‑related spending are permitted (e.g. travel, meals, equipment, memberships)
- When pre‑approval is required and who can approve it
- Spending limits by category, person or role
- How employees submit claims and the documents they must provide
- When and how reimbursements are paid (and what won’t be reimbursed)
For Australian employers, a clear policy is about more than cost control. It reduces the risk of fraud and overspending, helps you stay aligned with your employment arrangements and tax record‑keeping obligations, and makes audits much easier.
Importantly, it also sets expectations for your team. People know what’s allowed, what needs sign‑off and how to get their money back quickly - which goes a long way to avoiding friction.
How To Build An Expenses Policy That Works
1) Define What’s In Scope (Be Specific)
List the permitted categories with any limits or exclusions. For example:
- Travel: economy flights only, capped nightly accommodation rates, rideshare vs taxis, mileage rates for private vehicles
- Meals: per‑diem caps, alcohol rules, client entertainment limits
- Equipment: standard peripherals (e.g. keyboard, headset) vs higher‑value items that need pre‑approval
- Work‑from‑home: contribution towards internet or phone usage where relevant
- Training and memberships: approved conferences or professional bodies aligned to role
Clear examples help. If coffee meetings are reimbursable only when meeting a client, say so. If gift purchases require pre‑approval, spell it out.
2) Set Approval Pathways And Spending Limits
Outline who can authorise spend (e.g. line manager up to $500, finance required above that), when pre‑approval is mandatory, and any monthly or per‑transaction caps.
Also cover which payment methods are acceptable - company card, purchase order, or personal funds to be reimbursed - and when each should be used.
3) Explain The Claim And Reimbursement Process
Make your process simple and consistent:
- How to submit: online form, expenses app or accounting system workflow
- What documentation is required: tax receipts, invoices, booking confirmations
- Timeframes: deadline to lodge claims (e.g. within 30 days) and payment cycles (e.g. in the next payroll run)
- Incomplete or late claims: what happens if receipts are missing or claims are out of time
If you reimburse GST‑inclusive expenses, require valid tax invoices to support your records.
4) Address Non‑Reimbursable Items
List common exclusions to avoid grey areas (e.g. personal purchases during business travel, room upgrades, alcohol without client entertainment, parking fines, late checkout fees without approval).
5) Communicate, Train And Reinforce
Publish your policy where people can find it and incorporate it into onboarding and manager training. Many businesses keep it alongside their Staff Handbook so it’s easy to reference.
6) Review Regularly
Revisit your policy at least annually, or when your operations change (e.g. more remote work, a new travel provider, or a surge in team size). Update caps and workflows so the rules stay practical.
What Laws Affect Staff Expenses In Australia?
Several Australian laws and rules can be relevant to how you design and apply your expenses policy. Here’s a plain‑English overview to help you spot the key issues.
Employment Law (Awards, Enterprise Agreements And Contracts)
There isn’t a one‑size‑fits‑all rule in the Fair Work Act that guarantees reimbursement of every work expense. Instead, reimbursement rights and obligations usually arise from:
- What your Employment Contract says
- Any applicable modern award or enterprise agreement that requires reimbursement for specific costs (e.g. travel or tools)
- Your own expenses policy (once implemented and communicated)
If you intend to deduct any costs from wages (for example, recovering unreturned equipment or personal charges on a company card), ensure compliance with the rules on wage deductions under section 324 of the Fair Work Act - see this guide on section 324 for what’s permitted.
Tax Considerations: FBT, GST And Record‑Keeping
Some employer‑funded or reimbursed expenses may attract Fringe Benefits Tax (FBT) - for example, certain meals or entertainment, or private use of a company vehicle. You should also ensure you retain valid tax invoices if you intend to claim GST credits on reimbursed expenses.
This is general information only and not tax advice. Tax treatment depends on your circumstances - speak with your accountant about FBT exposure, GST credits and record‑keeping settings for your policy.
Australian Consumer Law (ACL) When Passing Costs To Clients
If you pass on expenses to clients, your invoices and communications must be accurate and transparent under the ACL. Make sure client contracts clearly set out what can be on‑charged, any administration fees and how estimates work. If you need help with client‑facing terms, our team advises on consumer law compliance and fair disclosure.
Privacy And The Employee Records Exemption
Processing expenses involves personal information (names, bank details, receipts that can include personal data). Private sector employers have an “employee records” exemption under the Privacy Act for certain employee records held in connection with the employment relationship. However, this exemption is limited - it doesn’t cover job applicants, contractors or all aspects of collection and security, and it only applies to records directly related to employment.
In practice, it’s still important to handle data safely and transparently. Most employers maintain a clear Privacy Policy and an Information Security Policy, and ensure their expenses process (and any third‑party apps) keeps personal information secure.
Anti‑Fraud Controls And Audit Preparedness
Auditors and regulators look for control gaps. Good policy design includes preventive and detective controls, such as pre‑approval for higher‑value spend, dual sign‑off thresholds, random spot checks, receipt validation, and periodic reporting to management. Many employers also implement a Whistleblower Policy to encourage reporting of suspected misuse.
Documents And Systems To Pair With Your Policy
Your expenses policy works best when it’s supported by the right agreements and policies. Consider the following:
- Employment Contract: Reference the expenses policy, approval requirements and repayment obligations for misuse or policy breaches. A tailored Employment Contract helps align expectations from day one.
- Staff Handbook And Workplace Policies: Keep your expenses rules in a central Staff Handbook alongside travel, code of conduct and IT use policies.
- Privacy And Security Policies: Publish a Privacy Policy and an Information Security Policy that cover how claims and receipts are handled and stored.
- Client Terms: If you pass through expenses, ensure your client terms are ACL‑compliant and disclose on‑charges and caps clearly. Our team can assist with consumer law‑aligned service terms.
- Company Card Agreement (If Applicable): Set conditions for card use, receipt submission, personal charge repayment and card retrieval on exit.
- Delegations Of Authority: A simple matrix that defines who can approve spend at each threshold and for which categories.
Finally, choose a straightforward claim system (an expenses app or your accounting software) so approvals and documentation are captured reliably.
Common Pitfalls And Ongoing Compliance
Frequent Pitfalls
- Vague or incomplete rules: Ambiguity creates disputes. Spell out categories, caps and examples.
- Ignoring award or EA obligations: Some instruments require reimbursement of specific costs - check what applies to your team.
- No documentation discipline: Missing tax invoices can undermine GST credits and audit readiness.
- Improper wage deductions: Recovering costs from wages without meeting the section 324 requirements can breach the Fair Work Act.
- Set‑and‑forget: Costs and ways of working change. Review limits and workflows at least yearly.
Best‑Practice Compliance Tips
- Train your managers: Focus on pre‑approval rules, caps and what to do if a claim is borderline.
- Make it easy: A simple digital process speeds up claims and improves documentation quality.
- Use dashboards and spot checks: Monthly reports and random audits help you catch issues early.
- Close the loop fast: Pay valid claims on a consistent cadence to build trust.
- Reinforce consequences: Be clear about misuse and recovery, aligned to your contracts and policies.
- Coordinate with finance and tax advisors: Align policy settings with FBT/GST and budgeting processes. This guide is general information - get advice from your accountant for your specific tax position.
Key Takeaways
- An expenses policy sets clear guardrails for work spending, reducing disputes and improving record‑keeping.
- Reimbursement obligations come from your contracts, instruments (awards/EAs) and your policy - not every expense is automatically reimbursable under the Fair Work Act.
- Consider FBT, GST and documentation needs; keep valid tax invoices and seek tax advice tailored to your circumstances.
- If you pass costs to clients, ensure your terms and invoicing are transparent and compliant with the Australian Consumer Law.
- The Privacy Act’s employee records exemption is limited; keep a practical Privacy Policy and security settings around claims data.
- Support your policy with solid documents such as an Employment Contract, Staff Handbook, Privacy Policy, and clear delegations of authority.
- Train, audit and review regularly so your policy stays practical as your business grows.
If you’d like a consultation about setting up or reviewing your expenses policy for your Australian business, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no‑obligations chat.








