Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
Launching a career or business in real estate can be incredibly rewarding. You get to build relationships, negotiate deals and help clients make life-changing decisions.
Before you hit the ground running, there’s a clear process to getting licensed and a set of legal obligations to meet in Australia. It’s not hard once you know the steps - and with the right preparation, you’ll be set up for success from day one.
In this guide, we’ll walk you through how to get your real estate licence, the business setup choices to consider, and the key legal documents and compliance requirements for operating an agency in Australia.
Why Become a Real Estate Agent in Australia?
Real estate can offer flexible hours, strong earning potential and long-term career growth. If you’re entrepreneurial, it’s also a pathway to running your own agency or building a team as your client base grows.
At the same time, it’s a regulated industry. That means you’ll need the right licence for your state or territory, professional standards to maintain, and solid business practices to manage risk and protect your brand.
With the right licence and good systems, you can focus on what you do best - winning listings, looking after owners and buyers, and building a reputation that drives referrals.
Which Licence Do You Need and Who Regulates It?
Real estate licensing in Australia is state- and territory-based. While titles vary slightly, there are generally two levels:
- Entry-level registration/authorisation (often called “Assistant Agent” or “Sales Representative”): lets you work in real estate under the supervision of a licensed agent or agency.
- Full real estate agent licence (sometimes “Class 1”/“Class 2” or “Real Estate Agent” licence): allows you to run or manage an agency, supervise others and handle trust money.
Each jurisdiction has its own regulator (for example, a fair trading or consumer affairs body), approved qualifications and application process. However, the core requirements tend to look similar across Australia:
- Eligibility and character checks: minimum age, national police checks and, in some cases, bankruptcy and identity checks.
- Training: prescribed units or qualifications (often units from CPP41419 Certificate IV in Real Estate Practice for entry-level, and additional units or a diploma for a full licence).
- Experience: verified industry experience if you’re applying as a licensee-in-charge (where relevant).
- Fees and CPD: payment of application fees and ongoing continuing professional development (CPD).
Important state-based caveats to keep in mind:
- Licence class names and scopes differ between jurisdictions, so always check the title and what you are legally authorised to do.
- Professional indemnity insurance is mandated by some regulators and strongly recommended in all jurisdictions.
- Trust account rules (set-up, notifications, reconciliation and audits) are detailed and differ state-by-state.
- CPD hours and categories vary and can change, so keep an eye on your regulator’s annual guidance.
You don’t need a law degree or university qualification to become licensed, but you do need to complete the prescribed training and meet your state or territory’s character and competency standards.
Step-By-Step: How To Get Licensed
1) Confirm Eligibility and Choose Your Licence Path
Decide whether you’ll start as an assistant agent/sales representative or apply for a full licence. If you’re new to the industry, it’s common to begin in an assistant role, build experience and then progress to a full licence and, eventually, licensee-in-charge if you plan to operate an agency.
2) Complete the Required Training
Most jurisdictions require nationally endorsed training through an approved provider. For entry-level registration, this typically means specific units from the CPP41419 Certificate IV in Real Estate Practice.
For a full licence, you’ll usually need additional units or a higher qualification (often diploma-level), plus verified industry experience if you’re applying to supervise others or run the business.
3) Gather Your Checks and Documents
Expect to provide identification, a national police check and, in some cases, bankruptcy or right-to-work checks. Have your qualification transcripts ready. If you’re applying as licensee-in-charge (or principal), you may need evidence of management experience and your proposed trust account arrangements.
4) Apply With Your Regulator and Pay the Fee
Submit your application to your state or territory regulator. Processing times vary, but most regulators publish indicative timeframes. Once approved, you’ll receive your registration/authorisation number or licence certificate - keep this handy for advertising and trust account set-up.
5) Plan for CPD and Renewals
Licences need to be renewed and supported by CPD each year or at set renewal periods. Keep certificates, attendance records and learning logs organised so renewals are straightforward and you remain compliant.
6) If You’re Opening an Agency, Prepare for Extra Requirements
To operate an agency, you’ll typically need a full licence and, in some jurisdictions, to be the “licensee-in-charge.” You should also plan for business and financial requirements, including:
- Trust accounts: setting up trust accounts for deposits and rent (following your regulator’s approval, notification and audit rules).
- Professional indemnity insurance: meeting mandatory minimums where required and ensuring cover aligns with your risk profile.
- Internal procedures: documented processes for advertising, listing and property management, handling offers, rent arrears, repairs and complaints.
Should You Operate as a Sole Trader, Partnership or Company?
Once you’re licensed (or while you’re working towards it), choose a business structure that suits your goals and risk profile. The three common options are:
- Sole Trader: Simple and low cost to set up. You operate in your personal capacity and have personal liability for business debts.
- Partnership: Two or more people carry on business together. Partners share profits but are also jointly and severally liable for debts. A written partnership agreement is essential.
- Company: A separate legal entity that can protect your personal assets and often appears more professional to clients and suppliers. There are extra director duties and compliance obligations, but it’s a common choice for agencies planning to grow.
If you’re serious about scaling an agency or bringing in co-founders, many owners prefer to set up a company for limited liability and clearer governance. Keep in mind there are tax and accounting implications for each structure, so it’s sensible to speak with your accountant before you decide.
If you trade under a name that isn’t your personal name or the exact company name, register a business name to stay compliant and build your brand consistently across signage, marketing and your website.
Where there are two or more founders, a Shareholders Agreement helps you agree on decision-making, equity, vesting and exit terms upfront. This can prevent disputes and keep everyone aligned as the agency grows.
Legal and Compliance Obligations for Real Estate Agencies
Licensing is just the start. Running an agency means staying on top of your legal obligations, protecting customers and managing risk with strong contracts and policies. The specifics are set by your state or territory, but these areas are relevant across Australia.
Agency Agreements, Listings and the Australian Consumer Law (ACL)
Your agency or listing agreement should clearly cover the scope of services, fees and commissions, authority period, marketing costs, access and disclosure obligations, and how disputes are handled.
When dealing with sellers, landlords, buyers and tenants, you must comply with the Australian Consumer Law. That includes avoiding misleading or deceptive conduct, using fair contract terms and advertising accurately. If you’re unsure how the ACL applies to your process and templates, it’s worth speaking with a lawyer who understands consumer law in a real estate context.
Advertising and Pricing Practices
Ensure your marketing materials and price guides are accurate and based on reasonable grounds. Over- or under-quoting, false representations and bait advertising can attract penalties and damage your brand. Build an internal sign-off workflow for listings, brochures and digital ads so you stay consistent and compliant.
Privacy, Data and Digital Compliance
Agencies collect a lot of personal information - from open home registers and tenancy applications to email marketing lists and portal enquiries. If you collect or hold personal information, publish and follow a clear Privacy Policy explaining how you collect, use, store and disclose that data.
If you run a website or online portal, add Website Terms and Conditions to set rules for users, limit liability, address user-generated content and protect your IP. Make sure your consent and unsubscribe processes are accurate and easy for users to follow.
Employment Law and Contractor Arrangements
If you employ sales agents, property managers or administrators, use a written Employment Contract that covers award coverage (if applicable), commissions/bonuses, motor vehicle use, confidentiality, restraints, and performance expectations.
If you engage contractors, ensure the arrangement is compliant - sham contracting risks are real in sales-driven industries. Practical workplace policies (code of conduct, WHS, social media, leave and grievance handling) will help set expectations and reduce disputes.
Trust Accounts, Deposits and Rent
Trust accounting is heavily regulated and state-specific. Only authorised licensees should operate trust accounts, and you’ll need to follow strict rules on receipting, reconciling, withdrawals, record-keeping and external audits. Some jurisdictions also require you to notify the regulator when opening or closing a trust account and to use approved institutions.
Document procedures for handling deposits and rent. Train staff on when funds can be released (for example, after cooling-off or unconditional exchange) and how to reconcile accounts. Breaches can be costly and may jeopardise your licence.
Insurance and Risk Management
Professional indemnity insurance is required in some jurisdictions and good practice in all. It isn’t a substitute for strong contracts and compliance, but it’s a key part of your risk strategy. Pair it with incident reporting, complaint handling and periodic internal audits of files and trust records.
Buying an Agency or Joining a Franchise
Starting from scratch isn’t your only option. Many agents buy an existing rent roll or join a franchise network to leverage brand and systems. If you’re buying a business, budget for legal due diligence, a comprehensive sale agreement, assignment of key supplier contracts, and a plan for licence and authority transfers. For franchises, carefully review fees, territory, marketing levies, renewal and exit terms - and make sure the commercial model works for your market.
What Legal Documents Will You Need?
Every agency is different, but most will benefit from a core set of tailored contracts and policies. Use this list as a starting point and prioritise what you’ll use immediately.
- Agency Agreement / Listing Authority: Sets out your appointment, commission structure, marketing inclusions, authority period, disclosures and termination rights.
- Property Management Agreement: Defines services for landlords, management fees, repairs and maintenance authority, rent-handling procedures, reporting and termination.
- Buyer’s Agent Agreement: Outlines the scope of a buyer’s search and negotiation services, fees, exclusivity and conflicts management.
- Privacy Policy: Explains how your agency collects, uses, stores and discloses personal information, including any overseas disclosure and marketing opt-outs; a written Privacy Policy is essential if you collect customer data.
- Website Terms and Conditions: Sets rules for website use, limits liability, addresses user content and outlines IP ownership - consider Website Terms and Conditions if you have a site or portal.
- Employment Contracts and Policies: For sales, property management and admin roles, set out duties, remuneration/commissions, restraints and confidentiality; start with a compliant Employment Contract and a practical staff handbook.
- Supplier / Contractor Agreements: For marketing services, photographers, trades or virtual assistants, define scope, timelines, deliverables, confidentiality and IP ownership.
- Brand Protection: Register your agency name and logos as trade marks where possible to protect your brand; this can be managed via trade mark registration.
- Founders and Governance: If you have co-founders, a tailored Shareholders Agreement and a clear company structure will help prevent future disputes.
You won’t need every document on day one. Focus on what gets you trading lawfully and safely, then build out your suite as your operations expand.
Key Takeaways
- Real estate licensing is state-based, with entry-level registration and full licences - complete the prescribed training, character checks and CPD for your jurisdiction.
- If you plan to run an agency, prepare for added obligations such as trust accounts, professional indemnity insurance, file audits and documented procedures.
- Choose a business structure that fits your goals and risk profile; many growing agencies incorporate via a company setup and register a business name to trade professionally.
- Stay compliant with the ACL, advertising rules, privacy law and employment law from day one to avoid penalties and protect your reputation. Get guidance if you’re unsure how consumer law applies to your templates and processes.
- Put core documents in place early - agency agreements, property management agreements, an Employment Contract, a Privacy Policy and Website Terms and Conditions.
- If you have co-founders, align expectations with a Shareholders Agreement and protect your brand with appropriate trade marks.
If you’d like a consultation on getting licensed and setting up your real estate agency the right way in Australia, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.







