Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
- What Counts As Overtime For Full-Time, Part-Time And Casual Staff?
- Do Full-Time Employees Get Overtime, And When Do You Pay It?
- Overtime Vs Penalty Rates Vs Allowances: What’s The Difference?
- Can You Offer Time Off In Lieu (TOIL) Instead Of Paying Over Time Rates?
- Employment Contracts And Policies That Support Clean Overtime Practices
- Common Pitfalls (And How To Avoid Them)
- Worked Example: Calculating Full Time Overtime
- Rostering Tips To Reduce Overtime Spend (Without Breaching Your Award)
- Key Takeaways
When your team stays late to meet a deadline or covers a busy weekend, you’ll often need to pay overtime. Getting over time rates right matters - not just for compliance under the Fair Work system, but for trust and retention.
As a small business owner, you’re juggling rosters, budgets and client expectations. The good news is that overtime doesn’t have to be confusing. With a clear process, the right contracts and a basic understanding of how awards work, you can calculate overtime confidently and avoid costly mistakes.
In this guide, we’ll break down what counts as overtime, when you need to pay it, how to calculate full time overtime rates, and where Time Off In Lieu (TOIL) fits in. We’ll also cover simple steps to tighten your payroll practices and employment contracts.
What Counts As Overtime For Full-Time, Part-Time And Casual Staff?
Overtime in Australia is defined by the industrial instrument that applies to your employees - typically a modern award, an enterprise agreement (EA), or the employment contract if no award/EA applies. In most cases, overtime kicks in when work goes beyond ordinary hours or outside the span of hours set by the instrument.
Here’s a quick overview, noting that your specific award or agreement takes priority.
- Full-time employees: Overtime generally applies when they work beyond the ordinary hours per day or week under the relevant award/EA (for example, beyond 38 hours per week or outside the prescribed span of hours). So yes, full-time employees do get overtime if the criteria are met.
- Part-time employees: Often entitled to overtime when they work beyond their agreed part-time hours or outside the award’s span. Check if the first set of additional hours are paid at ordinary rates (as “additional hours”) before overtime applies - this varies by award.
- Casual employees: Many awards provide overtime once a casual works beyond a daily or weekly threshold or outside the span of hours. Note that casual loading and overtime often both apply, but the exact interaction depends on the award.
The National Employment Standards (NES) also set limits on weekly hours, which interact with award rules. Make sure you understand maximum weekly hours when planning rosters and approving overtime.
How Do You Calculate Overtime Rates Step-By-Step?
Calculating over time rates is usually a straightforward sequence once you know which rules apply. Use this step-by-step approach and document your decisions in your payroll notes.
1) Identify the governing instrument
Start by confirming the applicable Modern Award, EA, or contract. Most employees are covered by an award that prescribes ordinary hours, span of hours, overtime triggers, and the overtime multipliers (for example, time and a half, double time).
If your employee isn’t award-covered and there’s no EA, their employment contract governs. In that case, your contract should clearly set out ordinary hours, when overtime applies, and how it’s paid or compensated.
2) Determine ordinary hours and span
Confirm the employee’s ordinary hours per day/week and the permitted span (e.g. Monday-Friday between certain times). Any time worked beyond those settings will typically attract overtime, although some awards allow averaging across a roster period.
Keep an eye on daily limits as well. There are legal and safety reasons to avoid very long shifts, and some awards escalate rates as the hours stack up. It’s also wise to understand maximum working hours per day in practice for your industry.
3) Apply the overtime multipliers
Most awards specify overtime multipliers (for example, 150% for the first two hours, then 200%). Others may have different patterns, especially on weekends or public holidays. Carefully apply the correct multiplier to the number of overtime hours worked in that period.
If you’re unsure, the Fair Work Pay Calculator can help you check ordinary pay, penalty rates and overtime for many modern awards.
4) Consider weekend and late-night implications
Overtime is different from penalty rates, but they often interact. For example, some awards prescribe penalty rates for weekend work within ordinary hours, then higher multipliers again when the same hours cross into overtime. Understanding how penalty rates work alongside overtime will help you set clean, predictable rosters.
5) Check any averaging, breaks and minimum engagements
Some awards allow averaging of hours across a roster cycle, which can affect the point at which overtime starts. Minimum engagement periods and required meal breaks also matter - missed breaks can sometimes attract additional payments or penalties under an award.
6) If paying a salary, verify any offset or BOOT compliance
Many small businesses pay annual salaries that are intended to cover ordinary hours plus a reasonable amount of extra time. That’s fine if your contract is drafted properly and the salary actually leaves the employee better off than the award (often referred to as BOOT - the “better off overall test”).
To manage risk, include a clear offset clause, track hours anyway, and periodically reconcile what the employee would have been paid under the award. If there’s a shortfall, top it up promptly. This sits at the heart of sound Australian overtime laws compliance for salaried staff.
Do Full-Time Employees Get Overtime, And When Do You Pay It?
Yes - full-time employees can be entitled to overtime when they work beyond the ordinary hours or outside the span of hours set by their award or EA. You’ll also encounter scenarios like:
- Pre-approved overtime: Your policy may require pre-approval. This is sensible, but be careful: if overtime is worked and you “permit or require” it (for example, through workload expectations), you may still need to pay it even without pre-approval.
- Unauthorised overtime: If you became aware of it and did not stop it, payment may still be required under the award. Use policy, rostering and supervision to prevent repeat issues, then address performance or process problems separately.
- Salaried arrangements: If your employee is on a salary with a genuine offset of overtime, confirm the salary is high enough to cover what the award would have required. If not, pay the difference.
Timing of payment follows your normal payroll cycle, unless your award or EA says otherwise. Keep accurate time records to support each payment decision - this is essential if the Fair Work Ombudsman ever reviews your business.
Overtime Vs Penalty Rates Vs Allowances: What’s The Difference?
It’s easy to mix up these terms, but they serve different purposes and can apply at the same time depending on your award.
- Overtime rates: Higher pay for work beyond ordinary hours or outside the span of hours. These are typically expressed as multipliers (e.g. 150%, 200%).
- Penalty rates: Higher pay for work at certain times (e.g. evenings, weekends, public holidays) even if the hours are still “ordinary.”
- Allowances: Extra payments for specific circumstances (e.g. travel, tools, first aid). These are usually flat dollar amounts rather than multipliers.
When building rosters, aim to keep ordinary hours within the span to minimise overtime, and remember that penalty rates may still apply for some ordinary hours, depending on the award. This is why solid roster design and forecasting can materially reduce payroll risk.
Can You Offer Time Off In Lieu (TOIL) Instead Of Paying Over Time Rates?
Often, yes - but only if your award/EA allows it, and you follow the rules. TOIL is an agreement that the employee will take paid time off instead of receiving an overtime payment.
Key points to get right:
- Written agreement: TOIL must usually be recorded in writing each time it’s agreed. Some instruments allow a standing agreement; others require a per-occasion record.
- Accrual at the correct rate: If an employee works two hours at “time and a half,” they should generally receive three hours of TOIL (2 × 1.5), not just two.
- Expiry or payout rules: Many awards require TOIL to be taken within a certain period; otherwise it must be paid out at the overtime rate.
Make sure your policy, contracts and payroll settings support the rules in your award. Our plain-English guide to Time In Lieu explains how to use TOIL lawfully and avoid underpayments.
Employment Contracts And Policies That Support Clean Overtime Practices
Clear documentation reduces disputes and makes payroll simpler. At minimum, consider putting the following in place:
- Employment Contracts: Set out ordinary hours, the span of hours, overtime approval processes, and whether overtime is paid or offset by a salary. For permanent staff, a tailored Employment Contract can clarify these points; for casuals, use a contract that covers loadings, overtime triggers and minimum engagements.
- Overtime/TOIL Policy: Explain pre-approval requirements, how to request TOIL, accrual rates and timeframes, and record-keeping expectations.
- Record-Keeping Processes: Ensure timesheets or electronic clock-ins are accurate and retained. If you’re using a salaried model with an offset, still track time to verify that the salary keeps employees better off.
- Award Coverage Confirmation: Document the award/EA that applies to each role and keep a summary of key conditions handy for managers.
If you’re unsure which award applies or how to set up your documentation, get help with award compliance before you roll out contracts and policies.
Common Pitfalls (And How To Avoid Them)
Most underpayment issues we see come down to process gaps rather than intent. Here are the common traps to avoid and simple ways to fix them.
- No clear ordinary hours or span: If contracts or rosters don’t define ordinary hours and span, you can’t reliably identify overtime. Set these out up front, and align them to your award.
- Relying on salary without reconciliation: An offset clause helps, but you still need to check that the salary actually beats the award over time. Reconcile regularly - quarterly is common for small teams.
- Ignoring part-time “additional hours” rules: Many awards treat extra part-time hours differently before overtime applies. Get across your award’s thresholds to avoid creeping underpayments.
- TOIL without written agreements: Verbal TOIL arrangements are risky. Use a simple form or payroll note each time TOIL is agreed, applying the correct accrual multiplier.
- Mixing up penalties and overtime: Weekends and late nights can involve penalty rates within ordinary hours and then overtime on top once thresholds are crossed. Map this out for common roster patterns.
- Not monitoring weekly hour limits: The NES caps reasonable hours. Keep an eye on roster totals and understand maximum weekly hours so you can manage fatigue and risk.
Worked Example: Calculating Full Time Overtime
Imagine a full-time employee covered by an award with ordinary hours of 38 per week, a Monday-Friday span of 6am-6pm, and overtime at 150% for the first two hours each day then 200% thereafter.
On Tuesday, they worked 10 hours, all between 8am-6pm. The first 8 hours are ordinary time. The next 2 hours are overtime: the first two at 150%. If on Wednesday they worked 12 hours (again within span), hours 9-10 are at 150% and hours 11-12 at 200%.
If the same employee worked 4 hours on Saturday and the award treats Saturday as a penalty day within ordinary hours, those 4 hours might be paid at a penalty rate rather than overtime - unless the weekly threshold has already been exceeded, in which case overtime may apply. Checking your award is essential. For more detail on scenarios like this, see our guide to overtime rates.
Rostering Tips To Reduce Overtime Spend (Without Breaching Your Award)
Overtime adds up quickly if it’s unmanaged. A few practical adjustments can keep costs in check while staying compliant:
- Plan ahead for peaks: If you know your busy periods, schedule ordinary hours (including part-time additional hours where allowed) across the week to stay within span as much as possible.
- Use part-time flexibility properly: Many awards allow varying part-time patterns by agreement. Document those variations before the roster begins to keep extra hours at ordinary rates.
- Rotate late finishes: Spread late shifts across the team to avoid stacking daily overtime on the same people.
- Set approval protocols: Require managers to approve overtime in advance where possible and to consider TOIL where your award permits it.
- Audit regularly: Review a sample of payslips monthly. Look for patterns like repeated late finishes or weekend shifts that might be better scheduled.
FAQs Employers Ask About Over Time Rates
When do you get paid overtime?
Typically when work exceeds ordinary hours or falls outside the span of hours under the award/EA for that classification. For non-award employees, it depends on the employment contract. If you’re unsure, confirm the applicable instrument and then use the Fair Work Pay Calculator to sense-check outcomes.
What is the full time overtime rate?
It depends on the award/EA, but common patterns are 150% (time and a half) for the first couple of hours and 200% (double time) thereafter, with different settings for weekends and public holidays. Always check your specific instrument rather than assuming a default.
Do full time employees get overtime?
Yes, if the criteria in the award/EA are met. Salaries don’t automatically remove overtime obligations - you need a well-drafted contract and periodic reconciliations to ensure the employee remains better off overall.
What’s the difference between penalty rates and overtime?
Penalty rates are higher rates for working at certain times within ordinary hours (e.g. Sundays), while overtime applies when work exceeds ordinary hours or sits outside the span. Some rosters trigger both at different points. Our guide on penalty rates explains the basics.
Key Takeaways
- Overtime is triggered by your award/EA or contract rules - confirm the instrument first, then apply its overtime thresholds and multipliers.
- Full-time, part-time and casual staff can each be entitled to overtime in different circumstances; don’t assume one-size-fits-all.
- Separate overtime from penalty rates and allowances - they do different jobs and can interact depending on the roster.
- TOIL is useful when permitted by your award/EA, but only if you follow the rules: written agreement, correct accrual rate, and timing.
- Strong contracts, a clear overtime/TOIL policy and reliable timesheets are essential to prevent underpayments and disputes.
- Audit salaried roles with offset clauses periodically to ensure employees stay better off than the award.
If you’d like a consultation on setting up overtime, TOIL and contracts for your business, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.








