Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
Common Public Holiday Pay Mistakes Small Businesses Make (And How To Avoid Them)
- Mistake 1: Assuming “Double Pay” Applies To Everyone
- Mistake 2: Paying Permanent Staff For A Public Holiday They Wouldn’t Normally Work
- Mistake 3: Forgetting Minimum Engagement Periods
- Mistake 4: Not Keeping Proper Time And Wage Records
- Mistake 5: Relying On “Verbal Agreements” About Rates Or Time Off In Lieu
- Mistake 6: Not Updating Contracts And Policies As The Business Grows
- Key Takeaways
Public holidays can be great for business (think bigger crowds, special events, and seasonal demand) - but they can also create confusion for employers.
One of the most common questions we hear from small business owners is whether public holiday double pay applies in Australia.
The short answer is: sometimes - but not always. Public holiday pay in Australia depends on a few key factors, including:
- whether your employee is full-time, part-time or casual
- whether they actually work on the public holiday (or are just rostered off)
- what Modern Award or Enterprise Agreement applies
- what your employment contracts say (as long as they don’t undercut minimum entitlements)
Getting this wrong can expose your business to underpayment claims, penalties, and reputational damage. But with a clear process, you can get it right (and roster with confidence).
Is Public Holiday Double Pay In Australia?
“Double pay” is a common way people describe higher rates on public holidays. In many workplaces, a public holiday penalty rate can be 200% of the ordinary hourly rate (which is effectively “double time”).
However, public holiday double pay is not a universal rule across Australia.
In practice, whether public holiday work is paid at double time will depend on the industrial instrument that applies to your employee, such as:
- a Modern Award
- an Enterprise Agreement
- or, for award-free employees, the Fair Work Act minimum standards plus whatever is in their contract
Why “Double Pay” Can Be Misleading
Even when a public holiday penalty rate is 200%, there are still a few “moving parts” that can affect what you actually pay, such as:
- minimum shift lengths (some awards require you to pay a minimum number of hours if an employee works)
- different rules for casuals (casual loading may be included or excluded depending on the award wording)
- substitute days (where a public holiday is observed on another day, if permitted under the relevant Award or agreement)
- different categories of work (for example, some awards differentiate between ordinary hours and non-ordinary hours even on public holidays)
So if you’re asking whether public holiday double pay applies, treat it as a starting point - and then confirm the actual public holiday pay rate under the relevant Award or agreement.
How Public Holiday Pay Works For Different Employee Types
To manage public holiday wages properly, you’ll want to separate the issue into two different questions:
- What do I pay if an employee does not work on the public holiday?
- What do I pay if an employee does work on the public holiday?
Full-Time Employees
Full-time employees are generally entitled to be paid their base rate for public holidays if they would ordinarily work that day, even if they don’t work because the business is closed.
If a full-time employee works on the public holiday, their pay rate will usually be the public holiday penalty rate under the relevant Award or agreement (often higher than their normal rate, and sometimes “double time”).
Part-Time Employees
Part-time public holiday pay usually depends on whether the public holiday falls on a day they would ordinarily work.
- If the public holiday falls on a day they are normally rostered, they may be entitled to be paid for the hours they would usually have worked (even if they don’t work).
- If it falls on a day they do not normally work, they are often not entitled to payment just because it’s a public holiday.
If a part-time employee works on the public holiday, public holiday penalty rates typically apply (again, depending on the Award or agreement).
Casual Employees
Casual employees are generally not paid for public holidays they do not work.
But if a casual employee works on a public holiday, they may be entitled to a public holiday penalty rate (which may be calculated on top of their casual loading, depending on the Award).
This is where small businesses can get caught out. A casual on a public holiday can be significantly more expensive than their ordinary hourly rate - even before you factor in minimum shift periods.
If you’re setting up your team and want clearer expectations around pay, rostering, and entitlements, it’s worth having a properly drafted Employment Contract in place for each role.
What Is The Public Holiday Pay Rate (And How Do You Calculate It)?
If you’re wondering how much is public holiday pay, the safest approach is to calculate it in a structured way.
Step 1: Confirm The Public Holiday Applies In Your Location
Public holidays are set by state and territory legislation, and there are also national public holidays.
Make sure the day is actually a public holiday where the employee is based (especially if you have staff in different states, or remote employees).
Step 2: Identify The Correct Industrial Instrument
To work out public holiday award rates, you need to know what applies to the employee:
- Which Modern Award covers their role (if any)
- Whether an Enterprise Agreement applies
- Whether the employee is award-free
Because Award interpretation can get technical (and underpayments can add up fast), many businesses get proactive help through an award compliance review.
Step 3: Check The Public Holiday Clause (And Any Penalty Rate Rules)
The public holiday clause will usually tell you:
- the penalty rate for public holiday work (e.g. 200%, 225%, 250% - it varies)
- how the penalty interacts with casual loading
- whether there’s a minimum number of hours payable
- whether an employee can be offered substitute days or time off in lieu (only if the Award, agreement, or applicable rules allow it)
Step 4: Apply The Rate To The Correct Base
Some public holiday rates are applied to the “ordinary hourly rate”, while others are applied to the “base rate of pay”. The exact meaning of those terms depends on the Award or agreement (and the definitions used in it).
As a general guide:
- Base rate usually means the standard hourly rate before loadings or penalties.
- Ordinary rate is sometimes used to mean the employee’s rate for ordinary hours and may be defined to include (or exclude) particular allowances or loadings, depending on the Award.
If you want a quick sense-check before you finalise payroll, you can use a public holiday pay calculator style approach - but always cross-check against the actual Award wording for your industry.
Public Holiday Penalty Rates Vs Other Penalty Rates (Weekends, Overtime And Shiftwork)
Public holidays don’t exist in a vacuum. A common pain point for small business owners is working out what happens when multiple penalty concepts overlap.
For example:
- A public holiday that falls on a weekend
- A long shift that triggers overtime
- Shiftworkers with different “ordinary hours” rules
In many cases, the Award will specify whether penalties stack, or whether one rate replaces another (for example, the higher rate might apply instead of both).
Public Holidays And Weekend Rates
Weekend penalties and public holiday penalties are often different. If you’re comparing “holiday rates” across your roster, keep in mind that Saturday and Sunday penalty rates may apply on ordinary weekends, but public holiday rates can be higher.
If you’re doing a wider audit of your weekend costs, the rules around weekend pay rates can help you plan staffing levels more accurately.
Public Holidays And Overtime
Overtime can be triggered when an employee works more than their ordinary hours in a day or week - but the interaction between overtime and public holiday penalty rates depends on the Award or agreement.
Some Awards are very specific about when overtime applies on a public holiday (and when it doesn’t). If your rostering involves long public holiday shifts, it’s worth checking the overtime rules carefully, including the guidance around overtime rates.
Public Holiday Loading: Is That A Thing?
You might hear the term “public holiday loading”. In everyday conversation, people often use “loading” to mean “extra pay”.
Legally, the extra pay for public holidays is usually described as a penalty rate (or sometimes a specific “public holiday rate”). Whether it’s technically a “loading” will depend on the wording of the relevant Award or agreement.
From a practical employer perspective, what matters is that you apply the correct higher rate and record it properly in payroll.
Common Public Holiday Pay Mistakes Small Businesses Make (And How To Avoid Them)
Even well-meaning employers can get tripped up by public holiday pay rates - especially when you’re juggling busy trade periods and changing rosters.
Mistake 1: Assuming “Double Pay” Applies To Everyone
As we covered above, whether public holiday double pay applies depends on the Award or agreement. Some roles may get 200%, some higher, and some arrangements may differ for casuals vs permanent staff.
Fix: Confirm the correct Award coverage and check the public holiday clause before publishing rosters.
Mistake 2: Paying Permanent Staff For A Public Holiday They Wouldn’t Normally Work
For part-time employees in particular, it matters whether the public holiday falls on a day they are ordinarily rostered to work.
Fix: Keep clear, written records of ordinary days/hours for part-time staff (including any agreed changes).
Mistake 3: Forgetting Minimum Engagement Periods
Some Awards require you to pay a minimum number of hours for a shift (even if the employee works less), and this can apply on public holidays too.
Fix: Check minimum engagement rules when you’re planning short shifts (for example, a 3-hour “rush period” shift may still require payment for more hours).
Mistake 4: Not Keeping Proper Time And Wage Records
If there’s ever a dispute, clear time records, payslips, and payroll notes are your best protection.
Fix: Ensure you can show:
- the hours worked
- the rate paid (including the public holiday penalty rate)
- the Award classification used
- any allowances applied
Mistake 5: Relying On “Verbal Agreements” About Rates Or Time Off In Lieu
Some Awards or agreements allow substitutions like time off in lieu or substitute days, but only in specific circumstances and usually with clear documentation requirements. Informal arrangements can lead to misunderstandings and, in some cases, underpayment risks.
Fix: Make sure any time-off arrangements are permitted under the relevant Award or agreement, and document them clearly.
Mistake 6: Not Updating Contracts And Policies As The Business Grows
As your business grows, your rostering practices often become more complex (more locations, shift swaps, last-minute coverage, bigger trading days).
That’s a good time to review your employment documents, including whether you need updated agreements or workplace rules. For many businesses, a tailored workplace policy helps set clear expectations about rostering, attendance, and pay conditions.
Key Takeaways
- Public holiday double pay sometimes applies - many Awards set a public holiday penalty rate around 200%, but it varies, and it’s not automatic for all employees.
- Public holiday pay depends on the employee type (full-time, part-time, casual), whether they actually work the public holiday, and the applicable Modern Award or Enterprise Agreement.
- To work out public holiday pay rates, confirm the public holiday in your state, identify the correct Award coverage, then apply the public holiday clause (including any minimum shift rules).
- Public holiday penalty rates can interact with weekend and overtime rules, but they don’t always “stack” - the Award usually sets the method.
- Common employer risks include assuming double time applies to everyone, missing minimum engagement periods, and failing to keep accurate records.
- Having clear employment documentation (including contracts and policies) makes it easier to roster lawfully and avoid disputes.
If you’d like help reviewing your public holiday pay obligations, Award coverage, or employment documents, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.








