Alex is Sprintlaw's co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
When an employee resigns, it can feel like the clock starts ticking immediately. You need to keep the business running, manage handover, update rosters, and make sure payroll gets the final pay right.
But from a legal perspective, resignations also come with a set of resignation entitlements you need to handle properly. Getting these wrong can lead to underpayment claims, Fair Work disputes, or unnecessary conflict at the exact moment you want a clean and professional exit.
In this practical guide, we’ll walk you through what resignation entitlements typically include in Australia, how to calculate final pay, what to do with leave, and how to handle tricky situations like employees not working out their notice period.
What Are Resignation Entitlements For Employers?
“Resignation entitlements” is a common term used to describe what an employee is owed when they resign. From an employer’s perspective, it’s about two things:
- What you must pay (final wages, unused leave, and any other contractual or award-based entitlements)
- What process you must follow (notice requirements, record-keeping, and ensuring the exit is handled lawfully)
In Australia, resignation entitlements can come from multiple sources at once:
- The Fair Work Act 2009 (Cth) and the National Employment Standards (NES)
- A modern award (or enterprise agreement) that covers the employee
- The employment contract (including any company-specific policies incorporated into it)
- State-based long service leave laws (which vary depending on where the employee is based)
This is why two employees resigning on the same day can have different resignation entitlements, even if they’re leaving the same business.
If you’re not sure whether you’re applying the right minimums, it may be worth reviewing your Employment Contract templates and your award coverage before the next resignation lands in your inbox.
Notice Periods: What You Can Require And What You Must Pay
One of the first questions you’ll ask when someone resigns is: “How much notice do they need to give?”
For resignation entitlements, notice matters because it affects:
- how long the employee stays on the payroll
- handover obligations
- whether any deductions or payment in lieu rules may apply
Where Does The Notice Period Come From?
Employee notice periods typically come from the employment contract and/or an award or enterprise agreement.
Some modern awards set minimum notice employees must give, but notice obligations are often primarily driven by the contract (as long as it’s not less beneficial than any applicable award provisions).
If you’re using a properly drafted Employment Contract, the notice period should be clearly set out along with what happens if the employee does not work the notice period.
Can You Pay Out Notice When The Employee Resigns?
Yes, in many situations you can choose to end employment earlier than the notice period by paying the employee out for the notice period instead (sometimes called “payment in lieu of notice”).
This is common when:
- you want to remove system access quickly
- there are confidentiality concerns
- there’s a risk of disruption in the workplace
- it’s operationally easier to end the employment immediately
However, notice and payout rules can differ depending on the contract and any applicable award. It’s worth understanding payment in lieu of notice so you’re not accidentally underpaying (or overpaying) on exit.
What If The Employee Stops Showing Up During Their Notice Period?
This is where resignations often become messy.
If an employee resigns but does not work the notice period, whether you can withhold money depends on:
- what the contract says
- any relevant award terms
- whether you have clear, lawful authorisation to make a deduction (for example, where an award, enterprise agreement, or a specific written agreement allows it)
As a general rule, you should be cautious about simply deducting pay because an employee didn’t work notice. Unlawful deductions can create a wage dispute very quickly, and some awards have specific rules about when deductions can be made. If you’re considering deductions, it’s also important to understand the rules around withholding pay.
Practically, if the employee disappears, you should document the situation, confirm the last day worked in writing, and calculate final pay based on actual hours worked and any accrued entitlements owed.
Final Pay: What Needs To Be Included In Resignation Entitlements?
Final pay is usually the biggest resignation entitlements item you’ll deal with.
While the exact components depend on the employee’s situation, final pay commonly includes:
- Wages up to the last day worked (including ordinary hours and any applicable penalty rates)
- Accrued but unused annual leave
- Accrued leave loading (if applicable under an award/enterprise agreement or contract)
- Any outstanding allowances (for example, tool allowance, first aid allowance, travel allowance, depending on the role and award)
- Commission or bonuses (if contractually owed and the entitlement has been triggered)
One common mistake is assuming resignation entitlements are always “just annual leave.” For many employees, the final payslip is a bundle of different entitlements that each need to be assessed properly.
When Does Final Pay Need To Be Paid?
There isn’t one single rule that applies to all resignations.
Final pay deadlines are often set by the applicable award or enterprise agreement, and some contracts and workplace policies may also set expectations. If there’s no specific rule, a common approach is to pay final entitlements on the next regular pay cycle (or earlier if your systems allow), to reduce dispute risk.
If you want a structured approach to avoid missing items, it can help to follow a consistent internal checklist for calculating final pay.
Do You Pay Superannuation On Final Pay?
Often yes, at least on ordinary time earnings (OTE). Whether super applies to particular components (like leave payouts, commissions, and certain allowances) can be nuanced and depends on the nature of the payment.
This part can get technical, so it’s a good idea to confirm the correct treatment with the ATO guidance and/or your accountant or payroll specialist (this article isn’t tax advice).
Leave Entitlements On Resignation: Annual Leave, Leave Loading And Other Leave Types
Leave is at the centre of most resignation entitlements. The key is knowing what must be paid out and what does not get paid out when an employee resigns.
Annual Leave Payouts On Resignation
In most cases, if an employee has accrued but unused annual leave at the time they resign, you must pay it out.
This includes part-time employees as well (their annual leave accrues on a pro-rata basis).
You’ll also want to consider what happens with annual leave that was planned or already approved during the notice period, particularly if the employee takes annual leave right before their last day. Getting the timing wrong can affect the final pay calculation and the actual end date of employment.
It’s worth being clear on annual leave on resignation so your business handles leave payouts consistently.
Leave Loading
Leave loading is not universal, but it’s common in many awards and enterprise agreements.
If leave loading applies to your employee, you may need to pay leave loading on the annual leave payout as part of their resignation entitlements (even if the employee didn’t actually take the leave).
Because leave loading rules can vary, it’s important not to assume it applies (or doesn’t apply) across the board. If it does apply, make sure payroll is set up correctly so you’re not scrambling to fix it after the employee leaves.
Personal/Carer’s Leave (Sick Leave)
In most cases, unused personal/carer’s leave (sick leave) is not paid out when an employee resigns.
This often surprises employees, so it can be helpful to explain it clearly during offboarding to reduce confusion.
Also be prepared for last-minute sick leave during the notice period. This isn’t automatically suspicious, but you can generally request evidence if it’s reasonable to do so (especially where an award or your policy provides for this).
Long Service Leave
Long service leave (LSL) is a common pain point because it is governed by state and territory legislation (unless an industrial instrument applies).
Whether LSL is payable on resignation depends on:
- the employee’s location (state/territory)
- how long they’ve been employed
- the circumstances of resignation (some jurisdictions have different rules for resignation vs termination)
If you operate across multiple states, or you have employees working remotely, it’s a good idea to have a consistent process for checking LSL entitlements before final pay is processed.
Common Resignation Scenarios That Create Legal Risk (And How To Handle Them)
Most resignations are straightforward. The legal risk tends to appear when the resignation happens alongside conflict, performance issues, or competing business interests.
Here are some resignation scenarios we see small businesses struggle with, and what you can do to keep things under control.
The Employee Resigns “Effective Immediately”
When someone resigns with immediate effect, your first step should be to get clarity in writing:
- Have they formally resigned?
- What do they say is their last day?
- Are they refusing to work notice, or asking to be released early?
From there, you can decide whether to accept an immediate resignation or to treat it as a resignation with notice not worked (depending on the circumstances and what the contract/award allows). Your decision may impact what you can do regarding deductions (if permitted) and operational handover.
If you’re unsure, document what is happening and seek advice before taking steps that might escalate the situation.
The Employee Is On Leave (Or Wants Leave) During The Notice Period
Employees may request annual leave during the notice period, or they may become unwell and take personal leave.
As an employer, your key considerations are:
- whether the leave is an entitlement under the NES/award
- whether it’s reasonable to approve annual leave based on business needs
- what evidence is required for personal leave
Also consider the practical impact on handover. If handover is critical, you may want to negotiate a handover plan early rather than leaving it until the last week.
Resignation After You’ve Raised Performance Concerns
Sometimes an employee resigns right after they receive a warning or are put on a performance management plan.
While this can feel like the problem “solves itself”, it’s still important to finish the offboarding properly. Resignation entitlements still apply, and poorly handled exits can still result in disputes (for example, allegations that the employee was pressured to resign).
Keep communications polite and factual, confirm resignation details in writing, and ensure final pay is correct.
Resignation And Confidential Information / Client Relationships
If an employee had access to sensitive information, client lists, pricing, or systems, resignation is a good time to:
- remove access to systems on or before the final day
- recover company property (laptops, keys, swipe cards)
- remind the employee of any confidentiality obligations
This is also where having a well-drafted employment contract (including post-employment obligations where appropriate) helps you manage risk without needing to improvise under pressure.
Getting Your Resignation Process Right: A Practical Employer Checklist
Having a consistent resignation process doesn’t just make exits easier. It also helps ensure resignation entitlements are handled correctly and reduces the chance of payroll errors.
Here’s a practical checklist you can adapt for your business:
1. Confirm The Resignation In Writing
- Confirm the employee’s resignation date and their proposed last day
- Confirm the notice period (and whether they will work it)
- Confirm any agreed annual leave during notice (if relevant)
2. Check The Industrial Instrument And Contract Terms
- Confirm award coverage (if any) and any specific final pay rules
- Check the employment contract for notice, deductions, commission, and payout terms
3. Calculate Final Pay Early (Not On The Last Day)
- Calculate wages to the last day worked
- Calculate unused annual leave and leave loading (if applicable)
- Check allowances, reimbursements, commissions, and bonuses
- Check whether long service leave may be payable
Doing this early gives you time to fix discrepancies before they turn into disputes.
4. Plan The Handover
- Allocate tasks and client communications
- Set clear expectations for documentation and transition
- Decide who owns relationships going forward (especially in service businesses)
5. Retrieve Property And Close Off Access
- Collect keys, uniforms, devices, cards, tools and any other business property
- Disable access to email, payroll systems, project management tools, and CRM
6. Keep Records
Good record-keeping is often what protects you if a resignation later becomes disputed.
Keep copies of:
- the resignation notice/email
- your confirmation of final day and notice arrangements
- final payslips, leave balances, and calculations
- any correspondence about leave during notice
If you have a growing team, it may also be the right time to review your broader workplace documentation and HR processes. Even small businesses benefit from having consistent, legally aligned systems in place.
Key Takeaways
- Resignation entitlements usually include final wages and unused annual leave, but the exact entitlements depend on the NES, awards/enterprise agreements, and the employment contract.
- Notice periods matter because they affect the end date, handover planning, and how final pay is calculated (including whether payment in lieu is appropriate).
- Final pay can include multiple components (leave loading, allowances, commission and other contractual items), so it’s worth calculating early and carefully.
- Unused personal/carer’s leave is generally not paid out on resignation, while long service leave depends on state/territory rules and length of service.
- High-risk resignations (no notice, conflict exits, confidentiality concerns) are best handled with clear written communication and consistent processes.
- Strong employment documentation and a repeatable offboarding checklist help you manage resignations smoothly and reduce disputes.
If you’d like help reviewing resignation clauses, confirming resignation entitlements, or tightening up your employment documents and offboarding process, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.








