Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
- What Is Unfair Dismissal?
- Who Can Make an Unfair Dismissal Claim?
- What Happens If an Unfair Dismissal Claim Is Filed Late?
- How to Respond to an Unfair Dismissal Application
- Best Practices to Minimise Unfair Dismissal Risks
- What Legal Documents Should Employers Have in Place?
- How Can I Avoid Unfair Dismissal Claims in My Business?
- Common Mistakes Employers Make With Unfair Dismissal Time Limits
- Key Takeaways
What Is Unfair Dismissal?
Unfair dismissal refers to a situation where an employee has been dismissed from their job and believes the dismissal was harsh, unjust or unreasonable. The Fair Work Commission (FWC) is the main body dealing with unfair dismissal claims in Australia. To bring an unfair dismissal claim, an employee generally needs to show that:- They were dismissed (not a genuine redundancy or a lawful end of a truly fixed-term contract).
- They were employed for the minimum employment period (usually 6 months, or 12 months for a small business employer with fewer than 15 employees).
- They are a protected employee for unfair dismissal purposes - either covered by a modern award or enterprise agreement, or if not covered, they earn less than the current high-income threshold.
- The dismissal was “harsh, unjust or unreasonable”.
What Is the Unfair Dismissal Claim Time Limit?
When it comes to unfair dismissal claims, time is not on your side. The unfair dismissal claim time limit is very strict, and both employers and employees need to be aware of it. The time limit for making an unfair dismissal application to the Fair Work Commission is 21 days after the dismissal takes effect. This is usually calculated from the date employment ends - often the last day the employee works, or the date specified in a termination letter if employment continues to that date. If an application is lodged late, the Commission can only allow it in exceptional circumstances.Why Are Time Limits So Strict?
The Commission takes these time limits seriously to ensure quick resolution of workplace disputes. Delays can make it more difficult to gather evidence, remember events, and resolve issues fairly. That’s why, as an employer, you need to know what’s coming and respond quickly if an application is filed.Are There Any Exceptions?
Applications lodged outside the 21-day window are generally not accepted unless the employee can prove exceptional circumstances. When deciding, the Commission considers factors such as:- The length of the delay.
- The reason for the delay (for example, serious illness, misinformation from the employer, or issues with a representative).
- When the employee first became aware of the dismissal taking effect.
- Any action taken by the employee to challenge the dismissal during the 21 days.
- Any prejudice to the employer caused by the delay.
- The apparent merits of the application and overall fairness.
Who Can Make an Unfair Dismissal Claim?
Understanding who is eligible helps you assess risk and prepare defensible procedures. Generally, an employee must:- Have completed the minimum employment period - 6 months, or 12 months if you are a small business employer.
- Be covered by a modern award or enterprise agreement or (if not covered) earn less than the high-income threshold (indexed annually).
- Not be a casual employee, unless employed on a regular and systematic basis with a reasonable expectation of continuing employment.
- Be within the national workplace relations system (most Australian employees).
What Happens If an Unfair Dismissal Claim Is Filed Late?
If an employee lodges a claim after the time limit, the Commission will first decide whether to accept it at all, by considering the exceptional circumstances factors above. If accepted, the matter then proceeds like any other unfair dismissal application. In most cases, reasons like simply forgetting, not knowing the time limit, or being busy looking for a new job will not be enough to secure an extension.How to Respond to an Unfair Dismissal Application
If an employee makes a claim, you’ll receive formal notice from the Commission, usually shortly after lodgement. Here’s what to do as an employer:- Act quickly. You will be given a short timeframe to respond - usually 7 days from receiving the Commission’s notice.
- Gather documentation. Collect the employment contract, policies, warnings, performance records, emails, meeting notes and the termination letter.
- Submit the response form fully and on time. Set out the reasons for dismissal and any jurisdictional objections (for example, not meeting the minimum period, over the high-income threshold without award or EA coverage, genuine redundancy, or out of time).
- Prepare for conciliation. Most matters list for early telephone conciliation. Be ready to outline your position and consider sensible resolution options.
- Get legal advice. A workplace lawyer can help frame your response, raise relevant objections, and handle negotiations.
Best Practices to Minimise Unfair Dismissal Risks
Good processes reduce risk and make any claims easier to defend:- Follow the Small Business Fair Dismissal Code if you have fewer than 15 employees. Compliance is a strong defence for small business employers.
- Document everything. Keep dated records of counselling, warnings, performance plans and meetings.
- Use fair process. Put allegations or concerns to the employee, allow a response, and consider it before deciding.
- Communicate consistently. Use written warnings and clear outcome letters.
- Maintain robust contracts and policies. See our employment contract guide and staff handbook guide.
- Train managers. Ensure those handling performance or conduct issues understand the legal framework and your internal policies.
- Check redundancy vs dismissal. If operational change is the driver, follow a genuine redundancy process to avoid unfair dismissal exposure.
What Legal Documents Should Employers Have in Place?
Having the right documents makes it simpler to manage terminations lawfully and respond to claims:- Employment agreement: Duties, notice, termination grounds, and confidentiality. What to include.
- Performance management policy: Steps for counselling, warnings and improvement plans.
- Termination and warning templates: To communicate outcomes clearly and consistently.
- Workplace policies and staff handbook: Conduct, grievance, discrimination, and procedural rules.
- Redundancy checklist: To distinguish genuine redundancy from dismissal and meet consultation obligations.
How Can I Avoid Unfair Dismissal Claims in My Business?
You can’t stop all claims, but you can reduce exposure and strengthen your position:- Give clear, written warnings and a chance to improve before dismissal for performance (exceptions apply for serious misconduct).
- Check awards, enterprise agreements and your own policies before acting.
- Consider early conciliation or mediated outcomes to resolve disputes efficiently.
- Run a periodic legal health check across contracts and policies.
Common Mistakes Employers Make With Unfair Dismissal Time Limits
- Assuming employees will not act quickly - many lodge near day 21.
- Failing to document the process - absence of evidence undermines your defence.
- Relying on oral warnings - always confirm in writing.
- Overlooking eligibility nuances - award or EA coverage vs the high-income threshold.
- Ignoring the Small Business Fair Dismissal Code where it applies.
- Missing Commission deadlines - late responses complicate your position.
Key Takeaways
- The unfair dismissal application must be lodged within 21 days after the dismissal takes effect.
- Extensions are rare and require exceptional circumstances based on specific statutory factors.
- Eligibility turns on the minimum employment period and whether the employee is covered by an award or enterprise agreement, or otherwise earns below the high-income threshold.
- Small business employers should follow the Small Business Fair Dismissal Code closely.
- Act fast on receipt of an application, file a complete response, and prepare for conciliation.
- Fair, documented processes and up-to-date contracts and policies are your best defence.








