Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
Running a hospitality venue in Australia can be incredibly rewarding, especially in a food-loving city like Perth. Competition is fierce and customers are discerning, so strong branding and consistent marketing can be just as important as your menu and service.
If you’re planning to open your own venue-or join a national system such as a casual dining franchise similar to Hogs Breath in Perth WA-it’s crucial to understand how collective marketing works and what the law expects from franchisors and franchisees.
This guide breaks down how franchise marketing funds operate under Australian law, where issues commonly arise, and the practical steps you can take to protect your position. We’ll also cover the wider legal essentials for hospitality businesses so you can set up confidently and stay compliant.
Hospitality Franchises And Marketing Funds: The Basics
Many well-known hospitality brands operate under a franchise model. As a franchisee, you usually gain the right to operate using the franchisor’s name, systems, recipes, marketing collateral and ongoing support. In exchange, you pay initial and ongoing fees-often including a contribution to a central marketing fund.
A franchise marketing fund is a pooled account used for system-wide advertising and promotion. Think national campaigns, digital advertising, social media content, loyalty apps, photoshoots, PR, and seasonal promotions. The idea is simple: by combining resources, the brand can execute marketing at a scale most single venues couldn’t achieve alone.
For hospitality businesses, this shared spend can be a significant advantage. But it also creates clear legal obligations-especially around transparency, reporting and “what the money can be used for.” Understanding these rules before you sign a franchise agreement is essential.
How Are Marketing Funds Regulated In Australia?
In Australia, franchising is governed by the Franchising Code of Conduct (a mandatory industry code enforced by the Australian Competition and Consumer Commission, or ACCC). The Code sets out how marketing funds must be collected, managed and reported to franchisees.
Key obligations typically include:
- Separate account: Marketing fund money must be held in a bank account separate from the franchisor’s general funds.
- Permitted use: Spend must relate to marketing, advertising or promoting the franchise system (and not unrelated activities).
- Annual statement: Franchisors must provide an annual financial statement for the fund. This should detail income (contributions, interest) and expenses (campaigns, suppliers, etc.).
- Audit or verification: Depending on the Code and the size of the fund, an audit or independent review may be required.
- Clear disclosure: The disclosure document (provided before you sign) should explain how the fund works, contribution rates and who administers it.
These rules aim to ensure franchisees know where every marketing dollar goes. If you’re weighing up a hospitality franchise opportunity, it’s important to review how the fund is structured and reported in the franchise documents. A targeted Franchise Agreement Review can help you spot gaps or unusual terms before you commit.
Common Issues And Practical Lessons For Hospitality Brands
Across the franchise sector (including casual dining and quick service restaurant systems), disputes often arise around how marketing funds are managed. While every system is different, some common pain points include:
- Transparency headaches: Franchisees may feel they don’t get enough detail or timely reporting on spend categories, suppliers or campaign performance.
- Use of funds: Questions sometimes arise about whether spend truly promotes the whole system or benefits a franchisor initiative that’s only indirectly related to brand marketing.
- Mismatch of priorities: A national campaign might not resonate in a local market, leading to frustration if franchisees can’t see value at their location.
- Communication gaps: Even when a franchisor complies with formal reporting, limited proactive updates can erode trust over time.
The lesson for hospitality operators is clear: set expectations early, document how the fund will operate, and keep an open line of communication. For prospective franchisees, asking pointed questions and reviewing historic statements can help you gauge how well the fund is administered in practice.
Step-By-Step: Protect Your Position Before You Sign
Whether you’re considering a franchise location in Perth WA or anywhere else in Australia, a considered legal approach will help you avoid surprises and protect your investment.
1) Review The Franchise Agreement Thoroughly
Your franchise agreement sets out your rights and obligations-everything from fees and marketing contributions to brand standards, training, inspections and dispute processes. It’s a binding contract. Get independent advice and request a franchise lawyer to check the fine print before you sign.
2) Examine Marketing Fund Clauses In Detail
Look for clear wording on:
- How contributions are calculated (flat fee or percentage of gross sales, and how “sales” are defined).
- Who makes spend decisions and whether franchisee input is provided.
- What categories of spend are allowed (e.g. media buying, creative, digital assets, PR) and any exclusions.
- Frequency and format of reporting, and whether the fund will be audited or independently reviewed.
- What happens to unspent funds at year end.
If terms are vague, seek clarification and consider requesting side letters or clarifications so both sides share the same expectations.
3) Check The Disclosure Document
The Franchising Code requires franchisors to give you a disclosure document before you sign. This should explain all fees (including marketing fund contributions), recent litigation, franchisee numbers and key financial information. Ask for historic marketing fund statements (if available) so you can see real spend patterns, not just policy.
4) Understand Your Business Structure And Registration
Many franchisees operate via companies for liability and growth reasons. Decide whether a sole trader, partnership or company suits you, and make sure your registrations (ABN, TFN, business name) are in order. For a quick primer on structure considerations, see the differences between a business name vs company name.
5) Negotiate Your Lease With Care
For bricks-and-mortar venues, commercial leases can be long, detailed and high-stakes. Align the lease term with your franchise term, check options to renew, and look closely at rent review, make-good and fit-out obligations. Consider a Commercial Lease Review before you sign.
6) Plan For Ongoing Relationship Management
Once you’re operating, keep meticulous records of all fund statements and communications, participate in brand forums or committees if offered, and raise concerns early and constructively. Staying engaged helps you get the most out of the brand’s collective marketing.
What Other Laws Apply To Hospitality Businesses?
Marketing funds are only one piece of the puzzle. Hospitality businesses-franchise or independent-must also stay on top of day-to-day legal compliance.
Business Registration & Structure
Confirm your structure (sole trader, partnership or company), register for an ABN and business name as required, and set up bank accounts and records. If you’re a company, you’ll also manage directors’ obligations and company records.
Licences, Permits & Food Safety
Most venues need local council approvals, food business registrations, and may require liquor licensing if you sell alcohol. Requirements vary by state and local government. Operating without proper approvals can lead to fines or forced closures.
Employment Law & Workplace Standards
If you employ staff, you must comply with the Fair Work system, including awards, minimum pay, penalty rates, record keeping, rostering and breaks. Make sure each team member has a written Employment Contract and that your policies reflect local obligations (such as responsible service of alcohol and workplace health and safety). Articles like Fair Work breaks provide a useful starting point for rostering and rest entitlements.
Australian Consumer Law (ACL)
The Australian Consumer Law governs fair trading, advertising, refund rights and consumer guarantees. This matters for menu claims, promotions, pricing and any loyalty or subscription programs you offer. Ensure your advertising and promotional campaigns comply with the ACL-misleading or deceptive conduct is prohibited. You can read more about general obligations under section 18 of the ACL.
Privacy & Data
Many venues collect customer information through bookings, Wi-Fi, loyalty programs or email sign-ups. Under the Privacy Act, most small businesses under $3 million annual turnover are exempt from the Australian Privacy Principles unless they engage in certain activities (such as health services or trading in personal information). Even if exempt, it’s best practice to be transparent about data handling and publish a clear Privacy Policy, especially if you operate online ordering, marketing databases or apps.
Brand & IP Protection
Protect your brand elements-name, logo and distinctive slogans-so you can trade with confidence. Consider trade mark registration to secure national protection and reduce the risk of copycats. Also ensure you’re not infringing another brand’s rights when you launch.
What Legal Documents Should You Have In Place?
A strong contract suite helps you manage risk, set expectations and prevent disputes. The documents you need will depend on your model (franchisee vs independent), but most hospitality businesses should consider the following.
- Franchise Agreement: If you’re joining a system, this is the core contract covering fees, marketing fund contributions, territory, standards and dispute procedures. Arrange a Franchise Agreement Review to check the details and flag risks.
- Marketing Fund Rules / Deed: These terms set out permitted spend, reporting cycles, audit requirements and governance of the fund.
- Disclosure Document: Provided by the franchisor under the Code; review the marketing fund section, fee tables, and any history of litigation or disputes.
- Commercial Lease: Align with your franchise term, check rent reviews, incentives, fit-out and make-good. A lease review can identify negotiation points.
- Employment Contracts & Policies: Written contracts for all staff and clear policies around rostering, breaks, leave, safety and conduct. An Employment Contract tailored to your venue helps set expectations.
- Supplier & Services Agreements: Lock in consistent pricing, delivery terms, quality standards, liability and termination rights with key suppliers and service providers.
- Website/App Terms & Privacy Policy: If you take online bookings, orders or run a loyalty program, publish user terms and a compliant Privacy Policy.
- Company Documents (if incorporated): Companies often adopt a company constitution and, where there are multiple owners, a shareholders agreement to set decision-making and exit terms.
Templates can be a helpful starting point, but tailoring is key. Hospitality agreements often include unique operational requirements-delivery windows, cold chain obligations, food safety responsibilities, brand compliance-that generic documents don’t cover well.
Key Takeaways
- Franchise marketing funds can be a powerful advantage for hospitality businesses, but they come with strict obligations under the Franchising Code of Conduct.
- Before you sign, scrutinise how contributions are calculated, what the fund can be used for, reporting frequency and governance, and ask to see historic statements where possible.
- Protect your position with the right contracts-your franchise agreement, lease, employment contracts, supplier agreements and data policies should be tailored to your venue.
- Hospitality operators must also stay compliant with employment law, food safety, liquor licensing (where relevant), the Australian Consumer Law and privacy requirements.
- Getting independent legal advice early-on your franchise documents, lease, and operational contracts-can prevent costly disputes and set you up for growth.
- If you’re weighing up a franchise versus going independent, factor in the value of collective marketing against reduced autonomy and ongoing contributions.
If you’d like a consultation on marketing fund obligations or joining a hospitality franchise in Perth or anywhere in Australia, reach out to us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.








