Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
If you’re hiring staff in Australia, you’ll quickly come across the term “enterprise agreement.” You might be wondering what it is, whether your small business needs one, and how it fits with things like awards and contracts.
In simple terms, an enterprise agreement can set workplace terms tailored to your business. Done well, it can bring consistency and clarity for you and your team. Done poorly, it can be complex, inflexible and risky.
In this guide, we’ll break down what an enterprise agreement is, when it makes sense for a small business, how the approval process works, and what you can (and can’t) include-so you can decide the best path for your workplace.
What Is An Enterprise Agreement In Australia?
An enterprise agreement (EA) is a legally binding agreement made at the enterprise level between an employer and a group of employees about their terms and conditions of employment. It sits under the Fair Work Act 2009 and must be approved by the Fair Work Commission (FWC) before it takes effect.
There are a few common types:
- Single-enterprise agreements: between one employer (or one employer with franchisees that are single-interest employers) and its employees.
- Multi-enterprise agreements: between two or more employers that are not single-interest employers and their employees.
- Greenfields agreements: made for a genuinely new enterprise before any employees are engaged, typically with relevant unions.
Importantly, an EA can replace a modern award for the employees it covers-but only if it leaves employees “better off overall” than the applicable award. This is known as the Better Off Overall Test (BOOT). The agreement also cannot undercut the National Employment Standards (NES), which set minimum entitlements like leave and public holidays.
For small businesses, the big drawcard is the ability to create one consistent set of rules for pay, hours and conditions, tailored to your operations. That said, the process is technical and regulated, so planning is key.
Is An Enterprise Agreement Right For A Small Business?
Not every small business needs or benefits from an enterprise agreement. Many employers operate smoothly by following the NES and applicable modern award, supported by clear Employment Contracts and robust workplace policies.
Consider an EA if you want to:
- Tailor conditions to your rostering and operational needs (for example, to set predictable span of hours or convert penalty structures, while still passing the BOOT).
- Simplify multiple classifications or awards into one set of rules for your specific workforce.
- Provide above-award benefits to attract and retain talent-while locking in cost predictability for several years.
- Build a more collaborative culture with agreed consultation and dispute resolution structures that suit your business.
On the other hand, staying with the default system might be better if you:
- Have a small or changing workforce and need flexibility without a lengthy bargaining process.
- Operate in a sector where award provisions already fit well and you don’t need bespoke arrangements.
- Prefer to set individual terms through contracts, backed by clear Workplace Policies and award compliance processes.
It’s also worth thinking about internal capability and compliance. Running an EA means you’ll manage consultation obligations, BOOT compliance, and regular reviews for the life of the agreement. If that feels heavy for your current stage, you might focus on getting award compliance right first-especially with areas like maximum weekly hours and meal breaks.
How Do You Make An Enterprise Agreement? (Step-By-Step)
Enterprise bargaining is a formal process. Here’s a practical roadmap to help you understand each stage from a small business perspective.
1) Set Your Objectives And Scope
Start by mapping what you want the agreement to cover and why. Are you seeking rostering certainty? Simplified pay structures? Career pathways? List the roles and locations it will apply to, and identify the relevant modern award(s) for BOOT comparison.
At this stage, many businesses also audit current practices, including overtime, penalties, allowances, and breaks, to spot compliance gaps. If you haven’t already, make sure your award coverage is correct-specialist award compliance advice is often worthwhile before you begin bargaining.
2) Initiate Bargaining And Provide Notices
To start bargaining, you’ll generally need to issue a notice of employee representational rights (NERR) to employees who will be covered. Employees may choose a bargaining representative, which could be themselves, a union, or another person.
You must follow good faith bargaining requirements-things like attending meetings, disclosing relevant information (not confidential), considering proposals, and genuinely attempting to reach agreement.
3) Draft The Agreement
Prepare a draft that covers all required terms (e.g. nominal expiry date, coverage, consultation, dispute resolution, flexibility) and your proposed conditions for pay and hours. Keep it clear, structured and practical to administer day-to-day.
It’s smart to cross-check your draft against the NES and applicable award to ensure it will pass the BOOT. You’ll also want to ensure it aligns with your existing systems and documents, like Employment Contracts and internal policies.
4) Explain The Agreement And Run The Access Period
Before voting, you must ensure employees are informed and genuinely understand the terms. For at least seven days (the “access period”), employees should have access to the document and any referenced materials, and you should provide an explanation of major changes in ways they can understand.
5) Employee Vote
After the access period, employees vote on the agreement. The voting method should be fair and accessible. If a majority of eligible employees who cast a valid vote approve it, the agreement progresses to the approval stage.
6) Lodge With The FWC For Approval
Once approved by employees, you apply to the Fair Work Commission. The FWC will assess whether:
- The agreement passes the BOOT compared to the relevant modern award(s).
- It does not exclude the NES.
- Pre-approval steps were properly conducted (e.g. access period, explanations).
- Other technical requirements are met (coverage, expiry date, consultation clauses, and so on).
If approved, the agreement will start at a specified date and typically operate for up to four years (nominal expiry). It continues to apply until it’s replaced or terminated, even after nominal expiry, so plan for re-bargaining.
What Can (And Can’t) Be In Your Enterprise Agreement?
Your agreement must include mandatory terms and can include additional terms relevant to the employment relationship, provided they are compliant and pass the BOOT.
Mandatory Terms
- Coverage: whom the agreement applies to.
- Nominal expiry date: usually up to four years from approval.
- Dispute resolution procedure: a pathway to resolve disputes, often allowing conciliation/arbitration by the FWC.
- Consultation terms: including consultation about major workplace change and changes to regular rosters/hours.
- Flexibility term: enabling individual flexibility arrangements so employees can vary certain terms to meet genuine needs, provided they’re better off overall.
Common Content Areas
- Classifications and pay rates, including progression and allowances.
- Ordinary hours, rostering, penalty rates and overtime structures.
- Breaks, leave loading, shift arrangements and weekend work.
- Uniforms, tools and reimbursement policies.
- Skills and training provisions, career paths, and consultation processes.
Limits And Non-Permissible Terms
Your agreement cannot undercut the NES and must leave employees better off overall compared with the relevant award. It also can’t include illegal terms-for example, discriminatory clauses or terms that require unlawful deductions (note the constraints in section 324 of the Fair Work Act around permitted deductions).
Be careful with clauses that seem convenient but may fail the BOOT-for example, broad “rolled-up” rates without clear modelling against award entitlements like penalties, allowances and overtime. Clear pay structures, transparent assumptions, and robust BOOT comparisons are essential.
Enterprise Agreement Vs Modern Award Vs Employment Contracts
Understanding how these instruments interact helps you choose the right setup for your business.
National Employment Standards (NES)
The NES apply to all national system employees. They’re the foundation: minimum entitlements for leave, public holidays, notice and redundancy, flexible work requests and more. You cannot contract out of the NES.
Modern Awards
Modern awards set industry or occupation-specific minimums (e.g. classifications, pay, penalties, allowances). If your business is award-covered, you must comply-unless an approved enterprise agreement applies to the employee instead.
Enterprise Agreements
An EA replaces the award for covered employees once approved, but it can’t go below the NES and must pass the BOOT compared to the award. It gives you a tailored rulebook, but also greater administrative responsibility.
Employment Contracts
Every employee should have a written contract that sets out role-specific terms, confidentiality, IP, restraints (if appropriate), and benefits. Contracts must not undercut the NES, and if there’s an award or EA, they must align with those instruments. If you’re not bargaining, strong individual Employment Contracts paired with award compliance will often meet your needs.
Policies And Procedures
Even with an EA, you’ll rely on policies for day-to-day conduct, performance, safety, and leave processes. A clear set of Workplace Policies and, if relevant, a staff handbook help you apply your obligations consistently. Policies should complement, not contradict, your EA or award.
When Is Each Approach Best?
- Use Award + Contract + Policies if you want flexibility and your award already fits well.
- Consider an EA if you need bespoke rostering or pay arrangements at scale, or want multi-year stability with agreed structures.
- If you grow or diversify, you can move from award-based arrangements to an EA later-after building solid compliance foundations.
Compliance And Day-To-Day Obligations Under An EA
Approval is the start-not the finish line. Once your EA is in place, you’ll need reliable systems to apply it correctly.
Payroll And BOOT Monitoring
Ensure your payroll system is configured to your EA’s classifications, rates, penalties and allowances. Keep an eye on award movements during the agreement’s life; while your EA sets your terms, the BOOT requirement means your employees must remain better off overall. Many employers schedule periodic BOOT checks to stay confident the agreement remains fair overall.
Hours, Rosters And Breaks
Rosters and break scheduling must match your EA. If your agreement sets specific spans of hours or break entitlements, ensure supervisors understand them and are resourced to comply. It helps to train managers on essentials like maximum weekly hours, overtime triggers and meal break rules so compliance is second nature.
Consultation And Change Management
EA consultation clauses will require you to consult about major workplace changes or changes to regular rosters/hours. Build playbooks for consultation steps and maintain records of notices, meetings and feedback to meet your obligations.
Performance, Discipline And Termination
Manage performance and conduct consistently with your EA, contracts and policies. Follow fair process for warnings and investigations, and keep thorough records. Where applicable, tools like show cause letters help you implement a transparent and defensible process.
Varying Or Replacing Your Agreement
If your business model changes or the EA stops serving its purpose, you can bargain to replace it or (in some cases) apply to vary it. Plan well ahead of the nominal expiry date, factoring in time for bargaining, access periods and FWC approval. If you need interim flexibility without changing the whole agreement, explore individual flexibility arrangements-used properly, they can meet an employee’s needs while preserving overall benefits.
What If I Don’t Want An EA Anymore?
Agreements continue past their nominal expiry until replaced or terminated. Termination is possible through specific processes and FWC oversight, but it’s a significant step. Before heading down that path, consider whether updated policies, rostering changes, or targeted bargaining for a new EA would solve your issues.
Common Pitfalls To Avoid
- Underestimating BOOT: model and document comparisons against the award, not just at approval but throughout the EA’s life.
- Overly complex pay models: if managers can’t apply it reliably, errors and underpayments follow.
- Skipping compliance hygiene: keep classification mapping, onboarding, leave accruals and consultation records tight.
- Changing hours without consultation: if you need to adjust staffing levels, follow your EA’s process and consider impacts, especially where reducing hours is on the table.
If you’re not ready for an EA, you can still create certainty by using tailored contracts, clean payroll settings and clear rostering rules-supported by award audits and practical policy training for managers.
Key Takeaways
- An enterprise agreement is a business-level instrument approved by the Fair Work Commission that can replace award terms, as long as employees are better off overall and the NES is not undercut.
- For small businesses, an EA can deliver clarity and stability, but it adds process and compliance obligations-many employers start with award compliance, contracts and policies before bargaining.
- The bargaining process is structured: set objectives, issue representational notices, draft carefully, run an access period, hold a vote, then seek FWC approval.
- Your EA must include mandatory terms (coverage, expiry, consultation, dispute resolution, flexibility) and pass the BOOT, with ongoing attention to payroll accuracy and roster compliance.
- Employment Contracts and Workplace Policies still matter under an EA-they work together to set clear expectations and processes.
- If you don’t need a bespoke agreement yet, focus on the basics: correct award coverage, strong contracts, and manager training on essentials like hours, overtime and breaks.
If you’d like a consultation on whether an enterprise agreement is right for your small business, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.








