Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
When you’re building a startup or running a small business, it’s normal to spend most of your energy on sales, product, hiring and cashflow. But if your business is a company (or you’re thinking about becoming one), there’s another role sitting quietly in the background that can create serious risk if it’s overlooked: the company’s directors.
Directors aren’t just “the people in charge”. Under Australian law, directors have specific legal duties that apply from day one, and those duties can come with personal liability (meaning it can affect you personally, not just the company).
The good news is that directors’ duties are manageable when you understand what they are and build the right habits, documents and decision-making processes early. This guide breaks down what company directors need to know in plain English, with practical steps you can apply in your business.
What Is A Director (And Why Does It Matter For Small Businesses)?
A director is a person appointed to manage a company’s business. Most Australian startups and small businesses that incorporate will have at least one director (often a founder).
If you’re running a company, it’s important to understand that directors have responsibilities to the company itself. That includes:
- making decisions in the best interests of the company (not just what’s convenient for founders),
- ensuring the company complies with the law, and
- taking care around company money, assets and information.
In a small business, it’s common for directors to “wear multiple hats” (director, shareholder, employee, sometimes even lender to the business). That’s where problems can creep in, because a decision that feels normal operationally can create legal risk if it’s not properly documented or if it conflicts with directors’ duties.
If your business is still at the setup stage, your governance documents matter too. For example, a well-drafted Company Constitution can help clarify how decisions are made, what approvals are needed, and how director powers work in practice.
What Are The Key Duties Of Directors Under Australian Law?
In Australia, directors’ duties mainly come from the Corporations Act 2001 (Cth) and the general law (judge-made law). These duties apply to all directors, including:
- executive directors (involved day-to-day),
- non-executive directors, and
- sole directors of small proprietary companies.
Below are the core duties you should understand. They often overlap, and the safest approach is to treat them like a checklist for “good director behaviour”.
1. Act With Care And Diligence
Directors must act with the care and diligence that a reasonable person would exercise in the same role. For a small business, this doesn’t mean you need a big corporate process for every decision.
It does mean you should:
- keep informed about the company’s financial position,
- ask questions before signing contracts (especially high-value or high-risk ones),
- understand key obligations (like tax, payroll, and major supplier terms), and
- make decisions based on real information (not just instinct).
Practically, you can show care and diligence by keeping board notes, written approvals, and a simple decision trail for major calls.
2. Act In Good Faith And In The Best Interests Of The Company
This duty is at the heart of being a director. Directors must act in good faith in the best interests of the company and for a proper purpose.
For founders, the tricky part is that “best interests of the company” is not always the same as:
- what one founder personally wants,
- what helps a specific shareholder, or
- what feels fair between co-founders.
This becomes especially important when there’s tension between founders, when an investor comes in, or when the business is under financial pressure.
3. Don’t Improperly Use Your Position Or Information
Directors can’t misuse their position (or information obtained as a director) to gain an advantage for themselves or someone else, or to cause harm to the company.
In a startup context, this can pop up in situations like:
- taking a business opportunity personally instead of offering it to the company,
- using company customer lists to launch a side project, or
- sharing confidential company information with a third party without safeguards.
If you’re collaborating, fundraising or discussing a potential exit, it’s often sensible to use a tailored NDA or confidentiality framework so sensitive information is handled properly and consistently.
4. Avoid Conflicts Of Interest
Directors should avoid conflicts between their personal interests and the company’s interests, and they must manage conflicts appropriately when they do arise.
Conflicts are common in small businesses, including where:
- a director owns another business that supplies goods/services to the company,
- a director is also an employee negotiating their pay, or
- a director wants the company to enter a deal with a family member or related entity.
Conflicts aren’t automatically “illegal”, but they need to be managed transparently. In many cases, a director with a material personal interest in a matter that relates to the company’s affairs must disclose that interest to the other directors (and have it recorded), with some exceptions depending on the circumstances and the company type.
As a practical baseline, the conflict should be disclosed early, and the company should document how it approved the decision (and on what terms). Depending on the situation, it may also be appropriate for the conflicted director to abstain from discussion or voting.
5. Prevent Insolvent Trading
One of the highest-risk areas for directors is insolvent trading. In simple terms: directors have a duty to prevent the company from incurring debts when the company is insolvent (or would become insolvent by incurring that debt).
For startups and small businesses, warning signs can include:
- not being able to pay bills on time consistently,
- relying on last-minute loans to cover ordinary expenses,
- overdue tax liabilities that keep growing, or
- significant unpaid creditor pressure.
If your company is under financial stress, it’s important to get advice early. Directors should also be careful about “papering over” cashflow problems without a real plan, because continuing to trade can expose directors to personal liability.
There are also protections that may apply in some circumstances (for example, the “safe harbour” regime) if directors are developing and taking a course of action that is reasonably likely to lead to a better outcome for the company than immediate administration or liquidation, and certain conditions are met. Safe harbour is technical, so it’s worth getting legal advice as early as possible if solvency is in doubt.
How Do Directors’ Duties Show Up In Day-To-Day Startup Decisions?
Directors’ duties aren’t only relevant during a crisis. They show up in everyday decisions, particularly as your business grows and takes on more complexity.
Hiring, Managing People And Workplace Risk
When you hire staff, directors should be thinking about compliance and risk management (not just headcount and speed). That includes ensuring you have contracts and policies that match your business and industry.
For example, a properly drafted Employment Contract helps set expectations around duties, confidentiality, IP ownership, and termination processes, which can reduce disputes and protect the company’s value.
Signing Deals And Entering Contracts
If you’re a director signing contracts (client contracts, leases, supplier deals, software subscriptions), remember that your signature can lock the company into obligations that last years.
A practical director habit is to create a rule of thumb for approvals, such as:
- any contract over a certain dollar value must be reviewed internally by another director,
- any contract with personal guarantees must be escalated, and
- any long-term agreement must have a clear exit clause.
Even if you don’t have a formal board, you can still document these decisions properly with a Directors Resolution Template so there’s a clear record of who approved what and when.
Handling Customer Data And Privacy
Many startups collect personal information from day one, even if it’s just names and emails through a website or mailing list.
Directors should treat privacy compliance as part of basic risk management. However, privacy obligations aren’t identical for every small business: for example, some small businesses may be exempt under the Privacy Act, while others (including many that deal with health information or provide services under certain government arrangements) may still have obligations.
In practice, having a clear Privacy Policy and internal practices around data access and storage can reduce legal exposure and build customer trust.
Raising Money And Managing Founder/Investor Expectations
When you bring on a co-founder, issue shares, or raise capital, directors need to ensure decisions are made in the company’s interests and documented properly.
This is also where governance documents become essential. A tailored Shareholders Agreement can clarify decision-making, share transfers, dispute processes, and what happens if someone exits the business.
Without that clarity, directors can be pulled into messy disputes that distract from growth and can lead to claims that decisions were not made properly.
Practical Steps Directors Can Take To Stay Compliant (Without Overcomplicating It)
You don’t need to run your small business like a publicly listed company to comply with directors’ duties. But you do need some structure.
Here are practical steps that work well for startups and small businesses.
1. Set A Simple Governance Rhythm
Even a quarterly “directors meeting” can be enough for many early-stage companies. The key is to create a routine where directors:
- review the company’s financial position,
- track major risks and upcoming commitments, and
- record key decisions (especially around spending, hiring, loans, and major contracts).
If you only do one thing, do this: put the important decisions in writing. It’s much easier to show you acted with care and diligence when there’s a clear record.
2. Keep Financial Oversight Front And Centre
Many director issues come back to finances, especially cashflow. To manage insolvent trading risk and general governance, directors should understand:
- how much cash is in the bank,
- what bills are due in the next 30-90 days,
- what debts the business is taking on, and
- what assumptions the business is relying on (for example, an expected capital raise).
If you’re relying on founder loans, related-party payments, or informal arrangements, that’s a sign you should tighten the paperwork so the company’s position is clear and defensible.
3. Identify Conflicts Early And Document Them
Conflicts of interest are easier to manage when they’re addressed early. If a director has an interest in a transaction, it’s usually smart to:
- disclose the interest to the other director(s),
- record the disclosure in writing,
- ensure the company enters the deal on reasonable terms, and
- consider whether the conflicted director should abstain from approving the decision.
This is especially important in family businesses and founder-led companies, where related-party dealings can happen frequently.
4. Make Sure Your Business Structure And Documents Match Your Reality
A common small business issue is “we set it up quickly and never revisited it”. If your company has grown, hired staff, raised funds, or expanded into new markets, your governance should evolve with it.
A structured Legal Health Check can help you spot gaps between what you’re doing day-to-day and what your documents say you should be doing.
What Are Common Director Mistakes (And How Can You Avoid Them)?
Most director problems aren’t caused by bad intent. They usually happen because founders are busy, moving fast, and assuming they can “fix the paperwork later”.
Here are some common issues we see with directors in startups and small businesses.
Mixing Personal And Company Finances
It’s common for founders to pay expenses personally or “borrow” from the company informally. The risk is that it creates confusion about:
- who owns what,
- whether a payment is a loan, wage, dividend or reimbursement, and
- what happens if relationships break down or the company becomes insolvent.
Keeping clear records and documenting financial arrangements helps directors show they’ve acted properly and reduces the likelihood of disputes later.
Not Treating Decisions Like Decisions
In small businesses, decisions are often made in chat messages or quick calls. That’s fine operationally, but directors should still capture key decisions in a more formal way when it matters.
As a guide, you should document decisions involving:
- issuing or transferring shares,
- entering high-value contracts,
- taking on debt,
- significant purchases or capex, and
- hiring or terminating key personnel.
Ignoring Compliance Until Something Goes Wrong
Directors are responsible for ensuring the company complies with core laws that affect how you operate, including consumer law, employment law, privacy, and corporate governance obligations.
Directors don’t need to be experts in every area. But you should know what applies to your business, set minimum standards internally, and get advice when you’re entering a new risk area (for example, new hiring, new marketing channels, or a new product category).
What Documents Help Directors Manage Risk And Run The Company Properly?
Strong documents won’t replace good judgment, but they make it much easier for directors to meet their duties consistently. They also reduce ambiguity when your business is moving quickly.
Depending on your business, the most common documents to consider include:
- Company Constitution: sets the company’s internal rules and how director powers work (often a core foundational document).
- Shareholders Agreement: clarifies ownership, decision-making, exits, and dispute processes between founders and investors.
- Directors’ resolutions / minutes: creates a clear record of major decisions and approvals.
- Employment agreements and contractor agreements: helps protect confidentiality, clarify IP ownership, and reduce HR disputes.
- Customer terms and service agreements: reduces payment risk, scope disputes, and liability exposure.
- Privacy policy and data handling procedures: supports compliance and helps manage reputational risk when you collect customer data.
Not every startup needs every document immediately. But as soon as you have more than one founder, hire staff, start collecting data, or sign recurring contracts, it’s worth tightening your legal foundations.
Key Takeaways
- Directors of Australian companies have legal duties from day one, and breaches can create personal liability in some cases.
- Core director duties include acting with care and diligence, acting in the company’s best interests, managing conflicts (including disclosing material personal interests where required), and avoiding insolvent trading (noting protections like safe harbour may apply in some circumstances).
- Directors’ duties show up in everyday decisions like hiring, signing contracts, handling customer data (privacy obligations can vary), and raising capital.
- Simple governance habits (financial oversight, documented approvals, and regular check-ins) can go a long way in reducing director risk.
- Founders should be especially careful when mixing personal and company finances, managing related-party transactions, or making major decisions informally.
- Key documents like a Company Constitution, Shareholders Agreement, employment contracts, and privacy documents help directors run the business properly and protect the company’s value.
Disclaimer: This article is general information only and isn’t legal advice. It also isn’t financial, tax or accounting advice. Director duties and compliance obligations can vary depending on your circumstances, so it’s best to get advice tailored to your company.
If you’d like help setting up your company’s governance and making sure your directors are protected, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.








