Alex is Sprintlaw's co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
ESG is no longer just a “big company” concept. If you’re running (or building) a startup or small-to-medium business in Australia, you’re probably already feeling the pressure - from customers, enterprise clients, investors, suppliers, and even your own team - to show that your business is responsible, resilient, and future-focused.
That’s where an ESG framework template becomes genuinely useful. Rather than trying to invent policies from scratch or copying a large corporate approach that doesn’t fit your business, a good template gives you a clear structure: what to measure, what to document, and how to embed ESG into how you actually operate.
In this guide, we’ll walk you through how to build a practical ESG framework template for Australian startups and SMEs - with a focus on what matters in the real world: risk management, customer expectations, supplier requirements, and sensible governance. We’ll also highlight the legal and commercial touchpoints where ESG tends to show up (often earlier than founders expect).
Note: This article is general information only and isn’t legal advice. ESG expectations and legal obligations can vary depending on your industry, size, customers, and how you operate.
What Is An ESG Framework Template (And Why Do Startups Need One)?
ESG stands for Environmental, Social, and Governance. An ESG framework is the overall system you use to set goals, manage risks, track performance, and communicate what you’re doing (internally and externally) across those three areas.
An ESG framework template is basically a repeatable structure you can use to:
- define your ESG priorities (so you’re not trying to do everything at once)
- set measurable targets (even if they’re simple at the start)
- assign ownership internally (who is accountable for what)
- document policies and controls (the “paper trail” larger clients often want)
- review and improve over time (so you can show progress, not perfection)
For startups and SMEs, the biggest benefit is that an ESG framework helps you be consistent and credible. It’s easy to say you care about sustainability or ethical practices - but it’s much more compelling when you can show you have a process, basic metrics, and governance around it.
It can also help you avoid a common risk: making well-meaning marketing claims that later become difficult to back up. Getting your framework right early helps keep your public messaging aligned with what you can actually substantiate.
Step-By-Step: How To Build Your ESG Framework Template
If you’re creating an ESG framework from scratch, the key is to keep it simple, auditable, and scalable. You can always add sophistication later.
1. Start With Your Business Context (Not A Generic Checklist)
Before you create policies or metrics, define the basics:
- What you do: your products/services, delivery model, and supply chain
- Where you operate: Australia only, or global suppliers/customers
- Your industry risk profile: high data/privacy risk? labour-intensive operations? regulated sector?
- Your stakeholders: customers, staff, contractors, investors, community
- Your growth plan: e.g. government/enterprise clients, exports, fundraising, hiring
This helps you decide what ESG issues are actually “material” for your business - meaning they are likely to impact your operations, reputation, or financial performance.
2. Define Your ESG Scope (What’s In And What’s Out)
A good template should clearly state what you’re covering right now.
For example:
- Environmental: electricity use, business travel, packaging, e-waste, supply chain emissions (where relevant)
- Social: fair work practices, inclusion, WHS, customer wellbeing, ethical sourcing
- Governance: board/leadership oversight, compliance practices, conflicts of interest, reporting
It’s completely fine to start small, as long as you’re transparent about your scope and have a plan to expand it as you grow.
3. Set Goals You Can Actually Measure
ESG goals work best when they’re specific and trackable. You don’t need complex reporting software to start - a spreadsheet and basic internal reporting cadence is often enough for an SME.
Examples of SME-friendly goals:
- Environmental: reduce electricity usage by X% over 12 months; switch to a greener energy plan; reduce landfill waste
- Social: implement consistent onboarding and training; establish a WHS incident reporting process; run annual pay/rate audits
- Governance: implement a risk register; annual review of key contracts; formalise approval processes for spending and vendors
If you’re employing staff, ESG can overlap with compliance quickly. A properly drafted Employment Contract and clear workplace expectations can support your “S” and “G” pillars by reducing disputes and improving consistency.
4. Assign Ownership And A Review Cycle
One of the most overlooked parts of an ESG framework template is governance around the framework itself.
You’ll want to include:
- who owns ESG overall (founder, GM, operations lead, or a committee)
- who owns each pillar (E, S, and G responsibilities)
- how often you review (quarterly works well for early-stage businesses)
- what evidence you keep (policies, training logs, supplier confirmations, energy bills, etc.)
If you’re a company, you can also strengthen governance by formalising decision-making rules in a Company Constitution, especially once you have multiple directors or shareholders.
5. Document The Policies That Support Your Framework
Your ESG framework template should include a policy register - a simple list of policies you have, who approved them, where they’re stored, and when they’re due for review.
At minimum, many startups and SMEs consider policies around:
- workplace conduct and respectful behaviour
- work health and safety (WHS)
- supplier standards / procurement ethics
- data handling and privacy
- complaints handling and customer support
- risk management and governance
If you collect personal information (which most businesses do, especially online), your ESG governance should align with your Privacy Policy and internal data-handling practices. This is often a “quiet” ESG issue that becomes very loud the first time something goes wrong.
What Should Be In An ESG Framework Template? (A Practical Outline)
Below is a practical outline you can adapt as your ESG framework template. Think of it as a starter structure you can implement this month - and improve over time.
1. ESG Statement And Objectives
- why ESG matters to your business
- your overall ESG principles (short, plain English)
- your ESG objectives for the next 12 months
2. Scope And Definitions
- what parts of your business are covered (entities, teams, locations)
- definitions of key terms (e.g. “supplier”, “incident”, “material risk”)
3. Materiality And Risk Snapshot
- your top ESG-related risks and opportunities
- how you identified them (e.g. stakeholder feedback, client requirements, operational review)
4. Environmental Pillar
- key environmental impacts for your business
- targets and metrics
- actions and owners
- evidence you will keep (e.g. utility bills, procurement records)
5. Social Pillar
- your workforce approach (employees and contractors)
- WHS and incident response
- inclusion and respectful workplace approach
- customer impact (product safety, accessibility, complaint handling)
6. Governance Pillar
- leadership oversight and reporting cadence
- risk management practices (risk register, approvals, delegations)
- compliance processes (who monitors what, and how)
- records management (where policies and approvals are stored)
7. Supplier And Third-Party Standards
- supplier onboarding checks (e.g. labour practices, ethical sourcing)
- minimum contract requirements
- how you handle breaches
If you work with suppliers, contractors, or partners regularly, strong contracting is part of ESG risk management. Clear Contract Drafting helps you document expectations (including ESG expectations) and reduce uncertainty when things don’t go to plan.
8. Reporting, Evidence, And Continuous Improvement
- how you will track progress (monthly/quarterly)
- where evidence is stored and who maintains it
- how you review targets and update policies annually
Where ESG Intersects With Legal Risk For Australian Startups
ESG often starts as a values conversation - but it quickly becomes a risk and compliance conversation too, especially as you scale.
Here are some common legal pressure points where ESG shows up for Australian startups and SMEs.
Marketing And Customer Claims (Avoid Overpromising)
If you’re making ESG-related claims in your marketing (for example, “sustainable”, “ethical”, “carbon neutral”, “social enterprise”, “100% recyclable”), you need to be able to back them up with evidence and consistent practices.
Even if your intentions are good, vague or unsubstantiated claims can create legal and reputational risk. In Australia, the ACCC has taken a strong focus on “greenwashing”, so it’s worth treating environmental and ethical claims as something you should be able to substantiate. This is where having an ESG framework template helps - it creates the internal documentation that supports what you say externally.
Privacy And Data Governance
Privacy is a governance issue, but it also affects your “social” pillar (how you treat customers and users). As soon as you collect personal information through a website, mailing list, app, or CRM, you should ensure your external-facing policies reflect what you’re actually doing.
Many businesses also use email marketing, which raises compliance and transparency issues. If email is part of your growth strategy, it’s worth being across the rules around email marketing laws so your ESG “trust” story matches your marketing operations.
Employment Practices And Workplace Culture
Your social pillar should align with your employment setup. That doesn’t just mean “being nice” - it means being consistent, compliant, and fair.
As your team grows, it’s common to implement workplace policies (for conduct, safety, leave, flexible work, and so on). If you’re formalising expectations, a Workplace Policy can be part of your ESG framework evidence (and can also help prevent misunderstandings and disputes).
Governance: Founders, Directors, And Decision-Making
Governance is often the most neglected part of ESG in early-stage businesses - until you need to prove it. If you plan to raise capital, bid for enterprise/government work, or expand your leadership team, you’ll likely need to show:
- who is responsible for key decisions
- how risks are managed
- how conflicts of interest are handled
- how your policies are approved and reviewed
If you have multiple founders or investors, governance also means getting the internal rules right. A tailored Shareholders Agreement can help clarify decision-making, exits, and funding scenarios - which is closely aligned with good governance in an ESG sense.
How To Use Your ESG Framework Template In Contracts And Due Diligence
For many startups and SMEs, ESG becomes “real” when a customer or investor asks for it in writing.
Here are common situations where your ESG framework template can save you time (and help you respond confidently).
Enterprise Customers And Supplier Questionnaires
Larger customers often ask you to complete supplier onboarding questionnaires. These commonly cover:
- modern slavery and ethical sourcing
- privacy and data security controls
- workplace policies and WHS processes
- environmental practices (even basic ones)
- governance and risk management
If your ESG framework template is already documented, you can answer these requests quickly and consistently (instead of scrambling to create policies under pressure).
Note: Some customers may specifically ask about modern slavery compliance. Australia’s Modern Slavery Act 2018 (Cth) reporting obligations generally apply to entities that meet certain thresholds (including consolidated annual revenue), but SMEs can still face modern slavery-related requirements through contract terms and supplier standards.
Investor Due Diligence
Investors may look at ESG differently depending on stage and sector, but common themes include:
- key compliance risks (privacy, employment, regulatory requirements)
- reputational risks
- culture and leadership practices
- whether your public claims align with your internal controls
Your ESG framework doesn’t need to be “perfect” to be useful - but it should be coherent, credible, and supported by evidence.
Embedding ESG Into Contracts (Without Overcomplicating It)
You don’t always need long ESG schedules. Often, a practical approach for SMEs is to embed ESG into:
- supplier agreements: warranties about lawful operations, labour practices, compliance with relevant laws
- customer contracts: privacy and data handling commitments, complaint handling processes
- employment/contractor agreements: clear expectations about conduct, safety, confidentiality, and compliance
This can also help you manage risk where ESG issues overlap with liability, disputes, or brand damage.
Key Takeaways
- An ESG framework template helps you turn ESG from a vague idea into practical actions, measurable targets, and credible documentation.
- Your ESG framework should reflect your real business context - not a big-corporate checklist that doesn’t match your operations.
- A strong template includes scope, material risks, goals and metrics, policy registers, ownership, and a review cycle.
- For Australian startups, ESG often intersects with legal risk through marketing claims, privacy practices, employment compliance, and governance.
- Getting your contracts and core documents aligned with ESG expectations can make enterprise onboarding and investor due diligence far smoother.
If you’d like a consultation on setting up an ESG framework and the legal documents that support it, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.








