Businesses that provide facility management services or strata management services in 2025 need to carefully plan and execute their operations. Whether you offer cleaning services, property management, or maintain schools, hospitals, and private buildings, ensuring that your procedures are clearly defined and legally sound remains essential.

If this sounds like your business, consider the following questions to ensure you have a robust agreement in place:

  • What is the scope of the services?
  • What are the relevant expenses and are these in line with current market rates?
  • Can I be reimbursed for certain expenses, including updated digital and regulatory fees?
  • If something is damaged, who is responsible, particularly considering evolving industry standards in risk management?

These issues need to be addressed thoroughly in your Facility Management Agreement. In your relationship with your client, it’s crucial that both sides clearly understand their obligations. For further insight, you might also explore our resources on what a Facility Management Agreement includes and our guide on legal requirements for starting a business.

Having a detailed, up-to-date agreement relieves much of the stress when issues arise, as you can easily refer back to the document to clarify your commitments. This clarity is especially important in 2025, when digital documentation and remote legal consultations are the norm.

So, if your business provides facility management services, it’s well worth getting in touch with a lawyer to draft or review your agreement. Doing so not only safeguards your legal interests but also helps build trust with your clients by demonstrating your commitment to professional standards.

Moreover, staying ahead in 2025 means regularly reviewing and updating your agreement to reflect any legislative changes or industry best practices. Whether you operate as a sole trader or a company – check out our insights in Sole Trader vs Company – periodic reviews help ensure your contract remains compliant and effective in mitigating risks in today’s dynamic market environment.


What Does A Facility Management Agreement Include?

A Facility Management Agreement sets out the essential terms of your relationship with your client, and while it may vary from one business to another, the main components should include the following updated terms:

  • Scope of services – What exactly are the details and standards of the services being offered? Specify service hours, quality benchmarks, and digital reporting requirements.
  • Fees – How will payment be made? Clarify whether fees are charged monthly, quarterly, or annually, and include any penalties for late payment in accordance with current 2025 market practices.
  • Reimbursement – Detail which expenses can be reimbursed, including equipment costs, regulatory fees, and digital system expenses, so that there is no confusion down the track.
  • Personnel – Specify any required qualifications for key personnel and whether associated costs (such as registration or training fees) will be reimbursed. This is particularly vital as industry standards continue to evolve.
  • Dispute resolution – Describe the process for resolving issues, including the use of mediation or online dispute resolution services, which have become increasingly common in 2025.
  • Liability – Clearly state who is responsible for losses or damages should something go wrong, and include indemnity provisions to protect your business against unforeseen risks.
  • Inspection – Define whether the client has the right to inspect the property and under what conditions, ensuring that operational protocols and privacy are maintained.
  • Insurance and risk management – Specify the types of insurance that must be maintained by both parties, ensuring adequate coverage per 2025 standards.

These are some of the key terms that should be incorporated into your Agreement. Every facility management business has unique needs, so it’s vital to consult with a lawyer to ensure your contract is both comprehensive and current.

Where Can I Get A Facility Management Agreement?

At Sprintlaw, we offer a Facility Management Agreement package that covers all your legal needs in 2025. This package includes drafting a tailored Facility Management Agreement, phone consultations with one of our expert lawyers, and a complimentary amendment to the final draft. Our experienced team stays abreast of the latest legislative changes, ensuring your agreement complies with current legal standards. For additional guidance, you might also find our articles on registering a business and legal requirements for starting a business very useful.

If you need an Agreement drafted or reviewed, feel free to contact our team and get started. You can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.

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