Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
Running a business in Australia means dealing with renewals, filings and reminders from different government bodies. That’s why a message that appears to be from the Australian Securities and Investments Commission (ASIC) about renewing your business name or company registration can stop you in your tracks.
Unfortunately, scammers know this too. Fake “ASIC renewal” notices are increasingly sophisticated and are catching out time-poor business owners every day.
In this guide, we’ll explain what an ASIC renewal scam looks like, the red flags to watch for, what to do if a suspicious message lands in your inbox, and the practical steps you can put in place to protect your business. We’ll also touch on related scams that target Australian business owners so you can stay one step ahead.
What Is An ASIC Renewal Scam?
An ASIC renewal scam is any fraudulent communication that impersonates ASIC to trick you into paying a fake fee, sharing sensitive information, or clicking a malicious link. Scammers mimic ASIC’s branding in emails, SMS messages and letters, then push you to “renew” a business name, company registration or domain on the spot.
The timing is often deliberate. If your renewal is due soon, a fake reminder can feel convincing. These messages typically include official-looking logos, an invoice number, and a link to a phishing site made to look like a government portal.
It helps to remember the basics. A business name and a company are not the same thing, and their renewal processes differ. If a notice blurs the lines between the two, double-check the details against your actual registrations. If you’re not sure how they differ, it’s worth revisiting the difference between a business name vs company name to confirm what you actually need to renew.
How Do I Spot The Red Flags In Fake ASIC Emails And Messages?
Scam messages often look professional at first glance. A quick, structured check will usually reveal something off.
1) Sender And Contact Details
- Check the domain. Genuine ASIC emails are sent from addresses that end in “@asic.gov.au”. Be wary of lookalikes (for example, free email domains or slight misspellings).
- Cross-check phone numbers. If a message includes a phone number you don’t recognise, verify it independently before calling.
2) Links And Attachments
- Hover first, click never (until you’ve verified). Links should resolve to a genuine “.gov.au” URL. If the link is shortened, masked or goes to an unfamiliar domain, treat it as suspicious.
- Unexpected attachments are a red flag. ASIC will not send executable files, and you don’t need to download software to renew a registration.
3) Urgency, Threats Or Odd Payment Instructions
- Pressure tactics are common. Warnings that your business will be “immediately cancelled” or “suspended today” unless you pay within hours are classic phishing cues.
- Out-of-pattern amounts or payment methods are another sign. Renewal fees are standardised and paid via ASIC’s official channels, not by direct transfer to a random account.
4) Formatting, Grammar And Branding
- Spelling errors, inconsistent fonts, low-quality logos, or odd spacing can betray a fake.
- Watch for mixed terminology (for example, calling your company registration a “business license”) or references to products you don’t have.
5) Mismatched Details
- If a message references the wrong business name, ACN/ABN, or renewal date, that’s a strong indicator the sender doesn’t have your real ASIC data.
- Compare the information with your own records before acting.
What Should I Do If I Receive A Suspicious ASIC Renewal Notice?
If something feels off, pause. A few careful steps can prevent a costly mistake.
Step 1: Don’t Click, Download Or Reply
Avoid engaging with the message. Don’t click links or download attachments until you’ve verified the request using official channels.
Step 2: Verify Your Status Directly With ASIC
Open a new browser window and go directly to ASIC’s website, then log into ASIC Connect. Confirm whether a renewal is actually due and, if so, complete it there. Never log in via links inside an email or SMS.
Step 3: Report The Attempt
Forward suspicious emails to the Australian Cyber Security Centre (for example, to report@phishing.gov.au) and consider lodging a report with Scamwatch. Reporting helps disrupt campaigns that target other business owners.
Step 4: Alert Your Team
If your team helps with renewals or pays invoices, send a quick heads-up so everyone knows to treat similar messages with caution.
Step 5: If You’ve Already Clicked Or Paid, Act Quickly
- Contact your bank or payment provider immediately to try to stop or reverse the transaction.
- Reset passwords for ASIC and any connected accounts, and enable multi-factor authentication where possible.
- Keep an eye on your company records for unauthorised changes and consider making a formal report if you suspect identity misuse.
Practical Ways To Prevent ASIC Messaging Scams In Your Business
You don’t need to be an IT expert to reduce your risk. A few simple habits and safeguards go a long way.
Know Your Real Renewal Dates
Keep a central record of your business name and company renewal dates, ACN/ABN, and the exact fee amounts. If an email arrives outside those cycles or the amount is wrong, that’s a clue it’s not legitimate. This also makes it easier to spot other registration scams, including the common business name renewal scam.
Use Official Portals Only
Bookmark the ASIC Connect login in your browser and use that bookmark every time. If you ever need to pay, do it from within the official portal after you’ve signed in yourself.
Tighten Internal Processes
- Implement a simple “two-person check” for any payment request received by email, especially when bank details or amounts differ from usual.
- Limit who can change ASIC records and require multi-factor authentication on accounts that manage registrations.
- Train your team to recognise phishing signals and follow a standard process for reporting suspicious messages.
Adopt Basic Cyber Policies
Written policies help busy teams respond consistently. An Information Security Policy sets baseline practices for passwords, MFA and handling suspicious emails, while your staff onboarding materials can reinforce those rules in plain English.
Set Out Who Is Authorised To Act
If you use an external advisor (like your accountant) to manage renewals, make it clear-internally and with your advisor-who can request changes or payments. Some businesses also document third-party authority in a simple Letter of Authority so everyone knows who can speak to ASIC or suppliers on the business’ behalf.
Privacy And Data Practices
Scammers thrive on information. Review what personal or business contact details you publish and who has inbox access for “official” addresses (like admin@ or accounts@). If your business is an APP entity under the Privacy Act (for example, you have annual turnover over $3 million, or you fall into specific categories like health service providers), you’ll have privacy compliance obligations and will typically need a Privacy Policy. Even if you’re not legally required, having a transparent policy and collection practices can build trust and support good security hygiene.
Make Training Part Of Onboarding
Include basic scam-awareness in your new starter processes. A short induction module and a practical Employee Privacy Handbook or staff guide can cover red flags, how your team should verify requests, and who to tell if something looks off.
Use Clear Website Terms And Secure Forms
If you collect details online (for example, via contact forms or customer accounts), make sure your site explains how those details are used and protected, and that your internal workflows keep access limited. Your website’s terms and policies should match your actual practice so customers know how you operate.
Other Common Scams That Target Australian Businesses
ASIC lookalike emails are only one piece of a broader problem. These are other patterns we see:
- Business Name “Renewal” Offers From Private Senders: Letters or emails that resemble official notices but are actually solicitations from third parties charging a premium to “help” you renew. These may not be illegal themselves, but they can be misleading and unnecessary-always compare against your true renewal dates and fees.
- Invoice Redirection: Fraudsters impersonate a supplier or adviser and ask you to update their bank details. Build a rule: any change to payee or account details must be verified via a phone call to a known number before the next payment run.
- Domain Name And Trademark Spoofs: Messages urging you to “secure” a domain or mark you don’t need. Confirm your current holdings and renewals using the official registries and your internal records.
- Director Identity Phishing: Emails that target directors for personal details under the guise of compliance. Treat any unsolicited requests for IDs or selfies with extreme caution and verify via a trusted channel.
Scammers also exploit confusion between different registrations. If you’re unsure whether a notice relates to your business name or your company registration, revisit the distinction and confirm what actually applies to you by checking your records and the official portals.
Key Takeaways
- ASIC renewal scams impersonate the regulator to push you into paying a fake fee or sharing credentials-always verify directly via ASIC Connect rather than clicking links in messages.
- Red flags include non “.gov.au” senders, urgent threats, odd payment instructions, mismatched details and suspicious links or attachments.
- If a message looks off, don’t click or reply. Confirm your renewal status inside the official portal, report the attempt, and alert your team.
- Reduce risk with clear internal processes, MFA on important accounts, a simple security policy, and training that shows staff how to spot and escalate suspicious messages.
- Be mindful of related scams-business name renewals, invoice redirection, domain “offers” and director identity phishing are all common tactics in Australia.
- Privacy obligations depend on your status under the Privacy Act. APP entities will generally need a Privacy Policy; for others, clear data practices and transparency are still good business.
- If you paid or shared details, act fast: contact your bank, reset passwords, switch on MFA, and monitor your company records for unauthorised changes.
If you’d like a consultation on protecting your business from ASIC renewal scams or you’d like help with practical documents and processes, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.
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