Alex is Sprintlaw's co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
What Should An Individual Contract Include? (A Practical Checklist)
- 1. The Basics: Who, What, When
- 2. Employment Type Or Engagement Type
- 3. Pay, Superannuation, And Other Benefits
- 4. Hours Of Work, Rosters, And Flexibility
- 5. Leave And Absences
- 6. Confidentiality And Privacy Expectations
- 7. Intellectual Property (IP) Ownership
- 8. Termination, Notice, And Final Pay
- 9. Restraints (Non-Compete / Non-Solicitation) Where Appropriate
- 10. Policies, Procedures, And “How We Work” Rules
- Do You Need An Individual Contract If You Already Have Workplace Policies?
- Key Takeaways
If you run a small business, it’s only a matter of time before you need an individual employment contract or a contractor agreement.
Maybe you’re hiring your first employee. Maybe you’re engaging a contractor for a specific project. Or maybe you’re offering a senior team member different pay, different hours, or different responsibilities to everyone else on the team.
Whatever the situation, tailored arrangements can be a huge advantage for small businesses - but only if they’re documented properly.
An individual agreement is where you lock in the practical details of the working relationship: who does what, when they do it, how they’re paid, and what happens if things change. It’s also where you manage risk (think: confidentiality, intellectual property, and exit arrangements) in a way that protects your business while still being fair.
Below, we’ll break down what an “individual contract” usually refers to in practice, when you should use one, and what small businesses in Australia should include (and avoid) so the contract actually works when you need it.
What Is An Individual Contract (And When Do Small Businesses Use One)?
In simple terms, what people often call an “individual contract” is a written agreement between you (the employer or engaging business) and a specific person (an employee or an independent contractor). It sets out the terms and conditions that apply to that person’s work.
In practice, it’s usually one of two documents:
- an employment contract (for employees), or
- a contractor agreement (for independent contractors).
Small businesses commonly use these agreements when:
- You’re hiring an employee (full-time, part-time, or casual) and you want clear, tailored terms rather than relying on assumptions.
- You’re engaging a contractor for services and you need to define scope, payment, and ownership of deliverables.
- You have different roles with different risk profiles (e.g. a manager who accesses sensitive information vs a junior role).
- You want to record role-specific arrangements like commissions, bonuses, KPIs, flexible work, remote work, or special leave arrangements.
One important point: having an individual agreement doesn’t mean you can ignore workplace laws, awards, or enterprise agreements.
Instead, your contract should work alongside those legal obligations, and it should clearly state how key terms operate in practice for your business.
Individual Contract vs Award vs Enterprise Agreement: What’s The Difference?
This is where business owners often get stuck.
- Modern awards are legally enforceable instruments that set minimum terms for certain industries and occupations (pay rates, penalty rates, allowances, overtime, breaks, and more).
- Enterprise agreements are negotiated agreements that apply to a workplace or business and can override an award (but must generally leave employees “better off overall”).
- An individual employment contract is your tailored agreement with one employee, but it generally can’t undercut minimum entitlements that come from the Fair Work Act, a modern award, or an enterprise agreement.
So, even with a well-written contract, you still need to check the underlying legal “floor” that applies.
Why An Individual Contract Matters (Even If You Trust The Person)
Most employment and contractor disputes don’t start because someone is “bad” - they start because expectations weren’t aligned.
A clear written agreement helps you:
- Set expectations early about duties, hours, reporting lines, and performance standards.
- Reduce misunderstandings about pay, commissions, overtime, leave, tools, expenses, and reimbursements.
- Protect your confidential information (customer lists, pricing, systems, strategy, supplier terms).
- Secure ownership of IP created during the engagement (branding, code, content, documents, designs, processes).
- Plan ahead for exits so you’re not scrambling during resignations, performance issues, or restructures.
- Show professionalism to new hires and contractors - it signals your business is organised and serious.
It also gives you something practical to rely on if things go wrong. If your agreement is vague (or worse, only verbal), it’s much harder to prove what was agreed.
A Common Misconception: “The Contract Only Matters If Someone Sues”
In reality, a well-drafted contract often prevents disputes from escalating. When both sides can point to a clear clause, there’s less room for argument and far more room for quick, sensible resolution.
It also helps you run your business consistently - especially when you start growing and you need to onboard people quickly.
What Should An Individual Contract Include? (A Practical Checklist)
There’s no single perfect template that suits every workplace. But for most small businesses, a strong agreement (whether it’s an employment contract or a contractor agreement) will cover the following core areas.
1. The Basics: Who, What, When
- Parties: correct legal name of your business entity and the individual’s full legal name.
- Start date and (if relevant) end date or fixed-term details.
- Position title and a clear description of duties (or for contractors, a clear services description/scope).
- Work location (including remote work arrangements if applicable).
- Reporting lines (who they report to and who can give directions).
Clarity here matters because “role creep” is real. If duties change over time, your contract should make it clear how changes are handled.
2. Employment Type Or Engagement Type
This section is essential, because the rules differ depending on whether the person is:
- full-time
- part-time
- casual
- a contractor (independent contractor)
If you’re hiring, this is where an Employment Contract becomes your foundation document.
If you’re engaging a contractor, you’ll usually need a contractor agreement with scope, deliverables, and IP ownership provisions tailored to services.
Be careful not to rely on labels alone. Even if a contract calls someone a “contractor”, the real working arrangement matters - and misclassification can create serious risks (including sham contracting issues). There are also increasing legal protections and compliance focus around “employee-like” working arrangements, so it’s worth getting advice if you’re unsure.
3. Pay, Superannuation, And Other Benefits
From a small business perspective, pay disputes are some of the most expensive and time-consuming issues to fix later. Your contract should be crystal clear on:
- Base rate (hourly or salary) and how it’s paid (weekly/fortnightly/monthly).
- Superannuation and whether the stated salary is inclusive or exclusive of super.
- Allowances (if any) and when they apply.
- Commission / bonus structures (if applicable) with a clear method for calculation and when it’s payable.
- Reimbursement of expenses and what approval is required.
If you offer above-award arrangements, you still need to ensure the employee isn’t worse off overall when compared against their minimum entitlements.
Also note: super, PAYG withholding, payroll tax and other tax obligations can be complex (especially for contractors and hybrid arrangements). It’s a good idea to confirm your set-up with your accountant or tax adviser.
4. Hours Of Work, Rosters, And Flexibility
This is where you prevent confusion about when work happens and how you can change it.
- Ordinary hours (e.g. 9am–5pm, Monday to Friday, or a rostered arrangement).
- Breaks and meal breaks (where relevant under an award).
- Overtime and how overtime is approved and paid.
- Roster changes and notice expectations (especially relevant in shift-based businesses).
Even if you’re operating in a flexible environment, your contract should set the ground rules for what “reasonable” flexibility looks like, and who can approve changes.
5. Leave And Absences
Leave is one of those areas that can create friction quickly if your policies aren’t clear.
Your contract can confirm entitlements (and link to workplace policies) for:
- annual leave
- personal/carer’s leave
- compassionate leave
- parental leave
- long service leave (which varies by state and territory)
This is also where you can set expectations about providing evidence for absences, and how leave requests are made and approved.
6. Confidentiality And Privacy Expectations
Small businesses often rely heavily on relationships, processes, and pricing that give them an edge. A confidentiality clause helps protect those assets.
It should cover:
- what is considered confidential
- how confidential information can be used
- how confidential information must be stored and protected
- what happens when the engagement ends (returning devices, documents, access, etc.)
If your team handles customer information, you’ll also want your internal obligations to line up with what you tell customers in your Privacy Policy.
7. Intellectual Property (IP) Ownership
If someone creates value for your business - content, designs, software, processes, marketing material - you don’t want any ambiguity about who owns it.
IP clauses typically cover:
- who owns IP created during work (and whether it automatically belongs to the business)
- assignment obligations if any further paperwork is needed
- use of pre-existing IP (e.g. contractor brings their own tools/templates/code)
- moral rights consents in some creative contexts
This is especially important if you work with freelancers, developers, designers, marketers, or content creators.
8. Termination, Notice, And Final Pay
Even if you hope you’ll never need to use it, termination terms are one of the most important parts of an individual agreement.
It should clearly address:
- notice period required by the individual (and by you), noting minimum standards under the Fair Work Act (for employees) and any applicable award or enterprise agreement
- what happens during notice (e.g. duties, handover, return of property)
- summary dismissal provisions for serious misconduct (where appropriate)
- final pay timing and what’s included (unused leave, commissions, reimbursements)
Some businesses also include payment in lieu of notice provisions, which can be useful when you want a clean and immediate separation (but it needs to be handled carefully).
9. Restraints (Non-Compete / Non-Solicitation) Where Appropriate
It’s common for business owners to want a “non-compete clause” in every agreement. But restraints are nuanced - and if they’re too broad, they may be difficult to enforce.
Where they make sense (e.g. senior roles, sales roles, roles with customer relationships or sensitive information), restraints can help protect your goodwill by restricting:
- soliciting your customers after leaving
- poaching staff
- using your confidential information to compete
The key is getting the scope right: duration, geography, and the activities restricted should be reasonable for your business. Even then, enforceability depends heavily on the circumstances, so it’s worth getting the clause tailored rather than copying a generic version.
10. Policies, Procedures, And “How We Work” Rules
Many small businesses include a clause that the individual must comply with workplace policies. This allows you to update policies over time without rewriting the whole contract.
Examples include:
- IT and acceptable use
- workplace conduct and bullying/harassment
- social media use
- work health and safety
- privacy and data security
Just make sure your policies are actually documented and accessible, and that they don’t contradict the contract.
Common Mistakes Small Businesses Make With Individual Contracts (And How To Avoid Them)
Most contract problems we see aren’t about “missing a clause” - they’re about using the wrong contract, using a generic template, or putting the business at risk without realising it.
Using An Employment Contract For A Contractor (Or Vice Versa)
This is one of the biggest risks for small businesses.
If you label someone a contractor but treat them like an employee, you can end up with:
- back payments (leave entitlements, super, and other benefits)
- tax and payroll issues
- disputes about termination and notice
Your written agreement should match the real relationship in practice - not just what you call it. If you’re not sure where the line falls, it’s best to get advice early (before a dispute or audit forces the issue).
Accidentally Offering Less Than The Minimum Entitlements
An individual employment contract can set out pay and conditions, but it generally can’t undercut minimum legal standards.
If you’re not sure what award covers your employee (or whether an award applies), it’s worth checking early. Fixing underpayments later can be costly and stressful.
Vague Commission And Bonus Terms
Commission disputes are common because businesses often intend to be “flexible” but end up being unclear.
If you offer commission or bonuses, define:
- how it’s calculated
- when it’s earned
- whether it’s payable if the employee resigns before payment date
- what happens if a sale is refunded or cancelled
This isn’t about being harsh - it’s about being predictable and fair.
Not Aligning The Contract With Your Business Structure
If your business is a company, the contract should correctly name the company entity (not your trading name). If you later restructure or set up a new entity, you may need to update your agreements so the correct legal employer is listed.
This is also a good time to make sure your corporate documents are in order, including a Company Constitution if your business operates as a company.
Do You Need An Individual Contract If You Already Have Workplace Policies?
In most cases, yes.
Workplace policies are helpful for setting consistent “rules of the workplace” (like conduct, IT use, and leave procedures), but they don’t usually cover the full commercial and legal detail of a working relationship.
Your individual agreement is where you set out the key commercial deal: pay, hours, duties, confidentiality, IP, and exit terms.
Policies then sit underneath that, telling people how things work day-to-day.
For small businesses, this division is practical because it means:
- you can tailor individual contracts to the role and seniority
- you can update policies as your business grows (without renegotiating every contract)
- you reduce the risk of inconsistent arrangements across your team
Key Takeaways
- An “individual contract” is usually either an individual employment contract (for an employee) or a contractor agreement (for an independent contractor) that sets out the practical and legal terms of the working relationship.
- A strong written agreement helps small businesses reduce disputes, protect confidential information and IP, and manage exits with clarity.
- Most agreements should clearly cover duties, engagement type, pay and super, hours and flexibility, leave (for employees), confidentiality, IP ownership, and termination/end-of-engagement arrangements.
- Common mistakes include misclassifying employees as contractors, offering below-minimum entitlements, and leaving commission/bonus terms vague.
- Workplace policies are useful, but they don’t replace a tailored contract - the contract sets the “deal,” and policies set the day-to-day rules.
If you’d like help putting the right agreement in place for your business, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.








