Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
“Time in lieu” (TOIL) is a useful tool for managing overtime without immediately increasing wage costs. But questions often arise when an employee leaves: do you have to pay out banked TOIL on termination, and if so, at what rate?
If you get this wrong, you risk underpayment claims, payroll headaches and disputes at the worst possible time - exit. The good news is that with clear rules in your contracts and policies, and a bit of upfront planning, you can manage TOIL compliantly and fairly.
In this guide, we’ll walk through when TOIL is paid out on termination in Australia, how to work out the right amount, and the simple steps to keep your arrangements compliant with modern awards, enterprise agreements and the Fair Work Act.
Quick Answer: When Must You Pay Out TOIL On Termination?
In most cases, yes - banked time in lieu must be paid out when employment ends. However, the exact rule and the rate depend on what governs the employee’s employment:
- Modern award or enterprise agreement: Many instruments let employees take time off instead of receiving overtime and then require that any untaken TOIL be paid out on termination (often at the overtime rate that would have applied when the hours were worked).
- Award-free employees: If there is a valid written agreement or policy allowing TOIL, best practice is to pay out any unused TOIL on termination, at the overtime rate that would have applied when those hours were worked (unless a lawful agreement clearly says otherwise).
- Annualised or “loaded” salaries: If overtime is genuinely compensated by an annualised salary arrangement compliant with the relevant award or agreement, there may be no separate TOIL balance to pay out - but you still need records showing the salary adequately covered the hours worked.
Time in lieu is not a National Employment Standards (NES) entitlement. It exists because a modern award, enterprise agreement or written arrangement allows it. That means your obligations will come from the instrument that applies - so your first step is always to identify what applies to the employee and what it says about TOIL.
If you use TOIL regularly, it’s also worth reviewing your time in lieu arrangements proactively, rather than trying to untangle them at termination.
Step 1: Identify The Instrument That Governs TOIL In Your Business
Before you calculate a payout, confirm which industrial instrument or arrangement applies to the employee. This determines whether TOIL is permitted, how it accrues, how it is taken, any expiry period, and what happens on termination.
Check the basics
- Is the employee covered by a modern award? If yes, check the award’s overtime and TOIL clause. Some awards require a written agreement each time overtime is converted to TOIL; many also specify that untaken TOIL must be paid out at the overtime rate on termination.
- Is there an enterprise agreement? Review its TOIL and overtime provisions, including record-keeping requirements, expiry of TOIL and termination payout rules.
- Award-free or high-income employees: If they are award-free, or if a high-income guarantee applies, TOIL can still be used by written agreement. Ensure your arrangement is clear and lawful, and that it sets out what happens at termination.
If you’re unsure which instrument applies or how to manage the interaction between an award and your internal policy, it’s worth getting award compliance advice before you lock in your approach.
How To Calculate A TOIL Payout (With Examples)
Once you’ve confirmed the governing rules, you can work out what to pay. The common scenarios are below. Always validate against the specific wording in the applicable award or agreement.
1) Award or agreement says “pay overtime rate on termination”
Many awards say that if TOIL hasn’t been taken by the time employment ends, you must pay out those hours at the overtime rate that would have applied when the extra hours were worked.
Practical steps:
- Confirm the dates each overtime block was worked and the overtime rate that applied for those hours (e.g. time-and-a-half, double time).
- Multiply those overtime hours by the applicable overtime rate (not ordinary time) and the employee’s base rate at the time the overtime was worked (or current rate, depending on the instrument).
- Add the amounts for each block to reach the total payout.
Example: Taylor worked 2 hours on a Saturday at double time (2x) and 3 hours on a weekday at time-and-a-half (1.5x), all converted to TOIL. On termination, those 5 hours are paid out as: (2 × 2x × base rate) + (3 × 1.5x × base rate).
2) Award or agreement says “TOIL must be taken within X time, then paid at overtime rate”
Some instruments set an expiry period for TOIL (for example, six months). If not taken within that period, it must be paid out at the overtime rate. When termination occurs, any remaining TOIL that hasn’t been taken is typically paid at the overtime rate. Again, check the exact clause for the timing and rate.
3) Award-free written agreement or policy
Where TOIL is allowed through an internal arrangement, you should follow what the written agreement or policy says about payout. A fair and common approach is to pay out unused TOIL at the overtime rate that would have applied when the extra hours were worked, mirroring how awards handle TOIL.
To avoid disputes, set out the calculation method clearly in your documents and keep accurate records of when TOIL hours were earned and at what overtime rate.
4) Annualised salary arrangements
Where a compliant annualised salary arrangement covers overtime, there may be no TOIL to bank or pay out. However, many awards require regular reconciliations to ensure the salary is at least equal to what the employee would have earned under the award for actual hours worked. If reconciling reveals a shortfall, you need to make a top-up payment. This is separate from TOIL but often arises at termination, so ensure your payroll process captures it.
Tip: If an employee queries their final entitlements, it helps to have a single, clear reconciliation that shows annual leave, TOIL, any top-ups, and notice or payment in lieu of notice presented cleanly. This reduces back-and-forth and builds trust in your process.
What about superannuation?
Super rules can be technical and may depend on whether a payment is treated as overtime, ordinary hours or another category. Because time in lieu payouts often reflect overtime, many won’t attract superannuation, but you should confirm the position for your circumstances. Your accountant or payroll provider can advise, and you can also refer to your approach to ordinary time earnings to ensure consistency.
What To Put In Your Contracts And Policies
Clear paperwork is the difference between smooth exits and messy disputes. Even when an award or agreement applies, your internal documents should make the process practical and easy to follow.
Employment Contract
Your Employment Contract should reference overtime, TOIL (if used), and how those arrangements interact with the relevant award or agreement. Where the role is salaried, consider whether the salary is intended to compensate for reasonable additional hours, and if so, document the expectations and safeguards around that.
Workplace policies
A TOIL clause or standalone policy can set out how employees request and take time in lieu, any cap on balances, expiry timelines, record-keeping, and what happens on termination. Embedding this in your broader Workplace Policy framework helps managers apply it consistently.
Record-keeping
Make sure you track when the overtime was worked, the applicable overtime rate, and the TOIL balance movements. Good records are essential if a payout is required. Many awards require written agreements each time overtime is converted to TOIL, so build this into your workflow (for example, via a simple digital form or timesheet approval process).
Termination documentation
Your termination workflow should include a final-pay checklist that picks up TOIL balances and the instrument-based rules for payout - along with other components such as notice, accrued leave and any redundancy. Having robust termination documents ready (letters, checklists and template calculations) can save hours at exit time.
Common Pitfalls And How To Avoid Them
Here are the issues we see most often - and how to get ahead of them.
1) Not knowing which rules apply
If you don’t identify the right award or agreement early, you may set up a TOIL system that conflicts with it. This can lead to underpayments and backpay risk. Start by confirming coverage and, if needed, get targeted award compliance support.
2) Letting TOIL balances balloon
Big balances are a liability - especially if an award requires payout at the overtime rate. Use caps and expiry timelines, and encourage timely use. If your instrument requires TOIL to be taken within a set period, build automatic reminders into your payroll system.
3) Missing the overtime rate on payout
At termination, treat untaken TOIL as if you were paying the overtime worked in cash. If your instrument says to pay out at the overtime rate, paying at ordinary time will underpay the employee. Keep a simple record next to each TOIL accrual that states the relevant overtime rate so you can calculate quickly later.
4) Confusing TOIL with annual leave
TOIL is separate from annual leave and sick leave. It should not be used to replace statutory leave or to disguise overtime obligations. Ensure your policy and payroll codes distinguish TOIL clearly from paid leave entitlements.
5) Relying on “all-in” salaries without checks
Annualised salaries can be efficient, but most awards impose reconciliation obligations. If reconciliations reveal shortfalls, top-up payments are required. Build periodic (and exit) reconciliations into your process so your final pay is accurate.
6) No agreement or documentation for award-free roles
If an employee is truly award-free, don’t rely on informal “you’ll get time off later” arrangements. Use a written agreement or set it out in the contract and policy so there’s no dispute at exit about what is owed and at what rate.
7) Negative balances
Some businesses allow “advance TOIL” (time off before the overtime is worked). If the employee leaves with a negative balance, a lawful and documented set-off is needed to recoup any overpaid amounts from final pay. Handle this carefully, and ensure your documents address negative leave balances clearly.
Practical Workflow: A Simple TOIL Payout Checklist
When an employee resigns or is terminated, use a straightforward process to manage TOIL:
- Confirm the applicable instrument (award, agreement or award-free arrangement).
- Export TOIL records: dates accrued, hours, overtime rate for each accrual, balances, and any expiry rules.
- Calculate payout: apply the instrument’s rate (usually the overtime rate that applied when worked). If the instrument allows for expiry and hours have expired, confirm whether payout is still required on termination (many awards still require payout).
- Combine with other entitlements: add notice (or payment in lieu of notice), accrued annual leave, long service leave (if applicable) and any redundancy amounts.
- Check superannuation and tax treatment for each component, and apply payroll codes correctly.
- Provide a clear itemised payslip and summary showing how the TOIL payout was calculated.
If your business is restructuring and multiple exits are occurring together, this checklist will help you scale your process and reduce errors across the board.
Frequently Asked Questions From Employers
Can we set an expiry on TOIL balances?
Often yes, but only where the applicable award or agreement allows it, and your policy must follow those rules. Many instruments specify a set period (for example, six months) after which unused TOIL is paid out at the overtime rate. For award-free employees, set out any expiry in the written arrangement and apply it consistently.
Can a salaried employee use TOIL?
It depends on the award or agreement and your contract. Some salaried roles are compensated for reasonable additional hours without separate TOIL, while others may still access TOIL by agreement. If you allow TOIL for salaried staff, document how it accrues and is paid out. If you rely on an annualised wage arrangement under an award, ensure you meet the award’s reconciliation and record-keeping requirements.
Do we need written consent each time overtime is converted to TOIL?
Many awards do require a written agreement each time. This can be streamlined through your timesheet system or a simple digital form. Keep those approvals with your payroll records in case of audit or a later dispute.
Can we pay out TOIL at ordinary time?
Generally no - if the governing instrument says to pay out at the overtime rate, you must do so. Paying at ordinary time would likely result in an underpayment.
What documents should we update if we introduce TOIL?
Review your Employment Contract, include clear TOIL procedures in your Workplace Policy, and ensure your payroll workflow and manager guidelines reflect the instrument’s rules.
Key Takeaways
- Whether time in lieu is paid out on termination depends on the governing award, enterprise agreement or written arrangement - many require payout at the applicable overtime rate.
- Confirm the instrument that applies first, then calculate payout based on when overtime was worked and the rate that applied at that time.
- Document TOIL clearly in your Employment Contract and Workplace Policy, and keep accurate records of accruals, approvals and balances.
- Use caps and expiry timelines where the instrument allows to prevent large TOIL liabilities building up.
- Build TOIL checks into your exit process alongside notice pay, accrued leave and any redundancy to produce a clean, defensible final pay.
- If in doubt, get targeted award compliance and policy advice so your TOIL arrangements remain lawful and practical as your business grows.
If you’d like a consultation on setting up or reviewing TOIL and termination processes for your business, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.








