Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
Music can transform your customer experience, set the tone for your brand and lift staff morale. But in Australia, using music in a business setting comes with clear legal responsibilities. If you play background tracks in a shop, stream playlists in a gym, host live gigs, or embed music in a website or app, you’ll need to understand how APRA AMCOS, PPCA and OneMusic Australia fit together - and what that means for licensing and compliance.
In this guide, we’ll break down the key rights involved, when a licence is required, how to get covered the right way and the contracts that can help protect your business. Our aim is to keep it simple and practical so you can enjoy the benefits of music while staying compliant.
What Is APRA AMCOS and Why It Matters To Your Business
APRA AMCOS represents songwriters, composers and music publishers in Australia and New Zealand. It covers two distinct copyright rights in musical works:
- APRA (Australasian Performing Right Association) licenses the public performance and communication to the public of musical works (the underlying composition and lyrics).
- AMCOS (Australasian Mechanical Copyright Owners Society) licenses the reproduction (or “mechanical”) right in musical works - for example, when a song is copied, downloaded, or otherwise reproduced.
For a typical business, the most common touchpoints are public performance (e.g. playing background music in a premises) and communication to the public (e.g. streaming audio to customers). That’s where APRA (for the musical work) and, in many cases, additional rights for sound recordings (explained below) both become relevant.
Bottom line: if you’re using music in your venue, content or service, there’s a good chance you require a licence - and APRA AMCOS is one of the key organisations you’ll deal with.
APRA, AMCOS, PPCA and OneMusic: How The Rights Fit Together
Two separate layers of copyright usually exist in music:
- The musical work (composition and lyrics) - administered by APRA (performance/communication) and AMCOS (reproduction).
- The sound recording (the recorded track) - administered by PPCA (Phonographic Performance Company of Australia) for public performance and communication of recordings controlled by its licensors.
Because many business uses involve both layers, you often need permission for the musical work and the recording. To make life easier for most bricks-and-mortar businesses, APRA AMCOS and PPCA offer a joint licensing initiative called OneMusic Australia. OneMusic provides packaged licences for common uses like background music, fitness classes, hospitality venues, salons, offices and retail stores.
However, OneMusic isn’t the only pathway. Depending on what you do, you might need separate or additional licences:
- APRA AMCOS direct licences for specific uses of musical works (e.g. livestreams, reproductions for certain digital services or events).
- PPCA licences where OneMusic isn’t suitable, or when your use specifically involves communication/public performance of sound recordings outside packaged schemes.
- Direct licences from rightsholders - for example, commissioning original music or negotiating rights directly with a label, publisher or independent artist.
It’s important to understand that consumer streaming accounts (for example, your personal account with a music service) rarely include permission for public or commercial use. Business use usually requires a separate licence, even if you’ve already paid for a personal subscription.
Do You Need a Music Licence? Common Business Scenarios
Here are typical scenarios where Australian businesses will usually need licensing coverage for the musical work and (if applicable) the sound recording:
Background Music In Stores, Cafes, Gyms and Offices
Playing recorded music in a commercial space is a public performance and/or communication to the public. OneMusic packages commonly cover this day-to-day use. Gyms and fitness studios often need specific fitness licences because of the frequent and structured use of music with classes.
Live Performances and DJs
If you host live performers or DJs, you’ll generally need coverage for the public performance of musical works (APRA) and, if recordings are played, rights for the sound recordings (PPCA). Event organisers typically obtain the relevant licence, but check your venue and event agreements to confirm who is responsible.
Streaming, Radio and On-Hold Music
Broadcasting radio in-store or streaming playlists to your premises is still a public performance. The same applies to music used as on-hold audio for phone systems - licences are usually required.
Websites, Apps and Digital Platforms
Embedding or streaming music through your site or app involves “communication to the public” and often reproduction. You may require APRA AMCOS licensing and, if you use commercial recordings, separate rights for the sound recordings (often administered by PPCA or negotiated directly with labels). If you’re building a platform, factor licensing into your product and budget early.
Creating Content With Music (Social, Ads, Videos)
Using music in marketing content (online videos, reels, ads) is rarely covered by consumer platform licences. You’ll typically need permission for both the musical work and the recording. Many businesses either license production music, commission custom tracks or clear specific songs for campaigns.
How To Get Licensed and Stay Compliant
1) Map Your Music Use
List where and how you use music - premises, events, classes, on-hold, livestreams, website/app, social content - and whether it involves live performance, recordings, broadcast, or downloads/reproductions. This helps you identify which rights are triggered.
2) Pick the Right Licence Pathway
- Physical venues: Start by looking at OneMusic packages that match your sector (hospitality, retail, fitness, office). These bundle the most common rights for day-to-day use.
- Events and concerts: Confirm with the promoter/venue who is responsible for performance licensing. For recorded music played publicly at events, check if PPCA coverage is also required.
- Websites/apps/platforms: Contact APRA AMCOS to discuss communication and reproduction rights. For commercial recordings, factor in PPCA and/or label licences.
- Advertising and content: Consider direct clearances for specific tracks, or use licensed production libraries tailored for commercial use.
3) Keep Good Records
Maintain invoices, licence numbers, playlists or cue sheets (for events), and keep track of the dates and scope of your licences. Accurate records make renewals straightforward and help if you’re ever audited or you need to reconcile fees.
4) Budget for Renewals and Scale Changes
Licences are often annual and may be based on floor space, number of classes, revenue, or audience size. If you expand locations or change how you use music (e.g. add a livestream), update your licensing so you remain covered.
5) Manage Risk Proactively
Unlicensed use can lead to infringement claims, back-pay of licence fees and court-ordered injunctions preventing further use. Address gaps early - it’s usually quicker and more cost-effective to bring your use into line than to resolve a dispute later.
Useful Contracts and Policies To Protect Your Business
Licensing is only part of the picture. The right contracts and policies help you work efficiently with artists, suppliers and tech partners, reduce misunderstandings and protect your brand and data.
- Copyright Licence Agreement: If you commission or acquire custom music, a Copyright Licence Agreement can set out who owns what, usage rights, payment and approvals.
- Service Agreement: When engaging a developer, AV supplier or production company to build or manage your music-enabled product or install systems on-site, a clear Service Agreement sets deliverables, IP ownership, timelines and support.
- Website Terms and Conditions: If your site or app streams audio or hosts user content, comprehensive Website Terms and Conditions should set user rules, licensing expectations and acceptable use.
- Privacy Policy: Collecting user data (for example, account details, analytics or marketing sign-ups) triggers privacy obligations. Publish an up-to-date Privacy Policy that explains your data practices.
- Non-Disclosure Agreement (NDA): When sharing demos or pre-release material with partners, an Non-Disclosure Agreement helps protect confidential concepts and works-in-progress.
- Trade Marks for Your Brand: Your brand name and logo can be key assets. Consider registering a trade mark for brand protection (note: trade marks protect brand identifiers, not the “sound” of a recording or composition).
A quick note on IP: the composition and lyrics are protected as copyright in the “musical work”; the recorded performance is protected as copyright in the “sound recording.” Trade marks protect brand identifiers (like names and logos), not the music itself. Make sure your contracts reflect these distinctions so ownership and permissions are crystal clear.
Key Takeaways
- Most commercial music use in Australia needs a licence. APRA AMCOS covers musical works, PPCA covers sound recordings, and OneMusic Australia bundles common venue uses.
- Map your music touchpoints (venue, events, digital, ads) and choose the right pathway - packaged OneMusic licences for premises, and direct APRA AMCOS/PPCA or rightsholder licences for digital and campaign uses.
- Consumer streaming accounts don’t usually permit business use. Check and upgrade to appropriate business/licensed solutions to stay compliant.
- Keep good records and update licences when your use changes. This reduces audit stress and helps you avoid infringement claims or back-pay issues.
- Support your licensing with the right paperwork: Copyright Licence Agreement for custom music, Service Agreement with vendors, Website Terms and Conditions, a compliant Privacy Policy and NDAs where needed.
- Protect the right IP in the right way - copyright covers compositions and recordings, while trade marks protect brand names and logos.
If you would like a consultation on APRA AMCOS, PPCA and managing music licensing for your business, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.








