Alex is Sprintlaw's co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
When you’re hiring (or trying to keep your workforce flexible), it’s normal to weigh up an “ongoing contract” against permanent employment. On paper, they can look similar. In practice, the differences can affect your wage costs, leave liabilities, termination risk, and how confident you feel scaling your team.
If you’re looking into the difference between an ongoing contract and permanent employment, you’re likely trying to answer a practical business question: what arrangement gives me the stability I need, without creating legal or cost surprises later?
In this guide, we’ll break down the differences in plain English, explain the common traps we see for small businesses, and give you a checklist to help you choose the right arrangement (and document it properly).
What Does “Ongoing Contract” Mean In Australia (And Why It Gets Confusing)?
In Australian workplaces, “ongoing contract” is often used informally to mean “this person is staying with us, and there’s no set end date.” The problem is that ongoing doesn’t always tell you whether you’re dealing with:
- a permanent employee (full-time or part-time) employed on an ongoing basis, or
- a contractor engaged under a services contract that is ongoing (no fixed end date), or
- a worker on a maximum term contract that rolls on (or is renewed) and feels “ongoing” in practice.
So when business owners compare an ongoing contract vs permanent employment, they’re often comparing two different things:
- “Ongoing” employment (which is still permanent employment), versus
- independent contracting (ongoing contractor engagement), or
- fixed/maximum term arrangements versus permanent employment.
The most important takeaway is this: the label isn’t decisive. Courts and regulators look at the real substance of the relationship, not just what you call it.
Why Small Businesses Use “Ongoing” Language
In day-to-day business, “ongoing” is often used because it sounds flexible and non-committal. But if you’re using that wording in contracts, position descriptions, or emails, it can blur your intent and increase risk if the relationship ends badly.
That’s why it’s worth being precise in your documentation: are you hiring an employee (permanent), or engaging a contractor (services agreement), or using a set-term model?
Ongoing Contractor Engagement Vs Permanent Employment: The Core Legal Difference
The biggest legal fork in the road is whether the person is an employee or an independent contractor. That distinction then drives most of your obligations, including leave, super, minimum entitlements, and termination requirements.
It’s also worth noting that recent High Court decisions have placed greater emphasis on the terms of the written contract (where it’s a valid contract and the parties are working under it). In other words, your paperwork matters - but it still needs to reflect the real arrangement and be used properly.
Permanent Employment (Full-Time Or Part-Time)
If someone is a permanent employee, they are employed on an ongoing basis, and they receive National Employment Standards (NES) entitlements (and any Award/enterprise agreement entitlements that apply).
Common features include:
- you control how, when, and where the work is performed (to a meaningful extent)
- they are integrated into your business (team member, internal processes, representing you)
- they are paid wages (often hourly or salary)
- they generally cannot subcontract out the work freely
- you provide tools/equipment (often, though not always)
To document this properly, many businesses use a tailored Employment Contract that clearly states the employee’s status (full-time or part-time), pay structure, and key policies.
Ongoing Contractor (Independent Contractor)
An ongoing contractor arrangement usually means you have a contractor performing work regularly, but they remain in business for themselves.
Common features include:
- the contractor controls how the work is done (and sometimes when/where)
- they may use their own tools, systems, and insurance
- they invoice you (often with an ABN) rather than being on payroll as an employee
- they may have multiple clients
- they can sometimes delegate/subcontract the work (depending on the agreement)
If you’re engaging contractors, it’s important your paperwork matches the reality. Many businesses use a Contractors Agreement to clarify scope, rates, IP ownership, confidentiality, and termination rights.
Why Getting This Wrong Can Be Expensive
If you treat someone like a contractor but they’re legally an employee, you can face issues like:
- backpay for leave entitlements
- superannuation liabilities (and potential penalties)
- exposure to unfair dismissal claims (depending on eligibility)
- Award underpayment risk
This is why “ongoing contract” wording alone doesn’t protect you. The arrangement has to be structured and managed correctly.
Key Entitlements And Cost Differences For Businesses
From a small business perspective, the ongoing contract vs permanent employment decision often comes down to cost predictability, flexibility, and risk.
Leave And Other NES Entitlements
Permanent employees generally accrue entitlements such as:
- annual leave
- personal/carer’s leave
- paid family and domestic violence leave (as applicable)
- notice of termination (and in some cases redundancy pay)
Contractors do not receive these entitlements in the same way because they are not employees. Instead, their rate typically “prices in” their own time off and overheads.
For many businesses, leave liabilities matter most when they grow or when cashflow tightens. You’ll want payroll systems and contracts that clearly align to the engagement type.
Superannuation And Payroll Handling
Permanent employees must be paid super (subject to the rules in force at the time).
With contractors, it can be more complicated than “they have an ABN so we don’t pay super.” Some contractors may still be entitled to super depending on the structure of the work (for example, if they are paid mainly for their labour).
Because super can involve tax and ATO compliance issues, this is general information only - it’s best to get specific advice (for example from your accountant) or check the ATO guidance if you’re unsure.
Rostering, Hours, And Operational Flexibility
Permanent employment can be excellent for roles that require consistency, internal training, and accountability. It can also be easier for workforce planning if you need stable coverage.
Contractors can be helpful where you need:
- specialist skills for a project
- coverage for peak periods without long-term headcount changes
- work that is genuinely independent and can be delivered as a “service”
But be careful: if you roster contractors like employees, require them to follow employee-style policies, and treat them as part of your workforce, you may be increasing the risk they are actually employees.
Termination, Notice, And Redundancy: Where The Risk Usually Sits
Another major reason business owners compare ongoing contract vs permanent employment is the “exit” question: how hard is it to end the relationship if things aren’t working out?
Permanent Employees: Notice And Procedural Fairness
Permanent employees are entitled to minimum notice (or payment in lieu), and in many situations you also need to manage termination carefully to reduce the risk of disputes.
Even when you have a clear contractual right to terminate, you still need to follow employment law obligations and any applicable Award requirements.
If you’re considering ending employment and want the cleanest possible process, it’s also important to understand payment in lieu of notice and when it’s appropriate.
Redundancy Considerations
If a permanent role is genuinely no longer required, redundancy obligations may apply (depending on factors like business size and eligibility). This can involve consultation obligations and redundancy pay.
Redundancy is often a “surprise cost” for growing businesses that hire permanently before they’ve fully stress-tested the role.
Contractors: Termination Depends On The Contract (But Don’t Overreach)
With contractors, your ability to end the relationship typically depends on the termination clause in the services agreement. This can give you more flexibility, but it’s not a free-for-all.
Two common issues we see are:
- no clear termination clause (leading to disputes about notice and fees)
- contract terms that don’t match reality (increasing misclassification risk)
Well-drafted contractor documentation and a clear scope of work can reduce misunderstandings and make offboarding smoother.
How To Choose The Right Option: A Practical Checklist For Small Businesses
There isn’t a single “best” option. The right approach depends on the role, the level of control you need, and how your business operates day to day.
Here’s a practical checklist you can use when deciding between ongoing contract vs permanent employment arrangements.
1. Is The Role Part Of Your Core Business Operations?
- If the role is central to your operations (sales, customer service, team leadership), permanent employment is often the better fit.
- If the role is specialised or project-based (e.g. a developer building a feature, a consultant implementing a system), contracting may make sense.
2. How Much Control Do You Need Over The Work?
- If you need to control hours, location, processes, and how tasks are performed, that points towards employment.
- If you mainly care about the outcome/deliverable (and the worker decides how to produce it), that points towards contracting.
3. Are You Willing To Carry Leave Liabilities (In Exchange For Stability)?
- Permanent employment creates ongoing leave accruals and a more structured exit process.
- Contractors may cost more per hour/day, but you’re generally not accruing paid leave in the same way.
4. Are You Building A Team Culture And Internal Capability?
If you’re investing in training, systems knowledge, and long-term performance, permanent employees often deliver better continuity.
Contractors can be great for speed and expertise, but you may not get the same long-term retention or internal knowledge transfer unless you plan for it.
5. What Do You Need To Put In Writing?
Whichever way you go, your documentation should be tailored and consistent with how you actually run the relationship.
- For employees, consider an Employment Contract (FT/PT) that reflects whether the role is full-time or part-time, and aligns with any Awards.
- For contractors, a clear Contractors Agreement should cover scope, deliverables, IP, confidentiality, payment terms, and termination.
Common Mistakes We See (And How To Avoid Them)
Most legal issues in hiring don’t come from “bad intent”. They come from businesses moving quickly, using templates that don’t match the role, or relying on casual language like “ongoing contract” without defining what it means.
Mistake 1: Calling Someone A Contractor While Managing Them Like An Employee
If you require a contractor to:
- work set hours every week
- request approval for leave
- use your internal systems like an employee would
- report to a manager like staff do
…that may indicate they’re actually an employee, even if they invoice you.
Fix: Make sure the working arrangement matches the contract. If the role needs employee-style control, consider hiring permanently instead.
Mistake 2: Using A Fixed-Term Approach Without Clear Contract Wording
Sometimes businesses want flexibility, so they use a “term” arrangement (e.g. 6 months) but keep renewing it. Over time, it starts to look and feel permanent, which can complicate expectations and exit discussions.
Fix: If you’re using any term-based model, be clear about the end date, renewal process, and what happens at the end of the term.
Mistake 3: Not Aligning Pay, Policies, And Documentation
For employees, you’ll want your contracts, payslips, policies, and rostering practices to align (and comply with any applicable modern award).
For contractors, you’ll want invoicing, deliverables, and independence to align with your services agreement.
Fix: Treat documentation like a system, not a single document. A great contract helps, but it needs to match how you actually operate.
Mistake 4: Overlooking Confidentiality And Intellectual Property
Whether someone is an employee or contractor, you should think about:
- who owns work product and IP created during the engagement
- how confidential information is handled
- what happens to customer lists, pricing, and internal documents when the relationship ends
Fix: Include clear IP and confidentiality clauses in your contracts, and consider separate NDAs where appropriate.
Key Takeaways
- When weighing up an ongoing contract vs permanent employment arrangement, the key question is usually whether the person is an employee or an independent contractor - the label “ongoing” can be misleading.
- Permanent employment (ongoing full-time or part-time) generally comes with NES entitlements like leave, notice, and potentially redundancy obligations.
- Ongoing contractor engagements can offer flexibility, but only where the working relationship is genuinely independent and documented correctly.
- Misclassifying employees as contractors can create significant legal and financial risk, including backpay, super liabilities, and disputes when the relationship ends.
- Strong documentation (such as an Employment Contract or Contractors Agreement) helps ensure expectations are clear and the arrangement matches how you operate in practice.
If you’d like help choosing between an ongoing contractor engagement and permanent employment (and getting the right documents in place), you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.








