Alex is Sprintlaw's co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
When you’re building a startup or running a growing small business, you’ll often find yourself sharing ideas with people outside your team. That could be a potential investor, developer, manufacturer, marketing agency, prospective hire, or even a strategic partner.
And usually, the first question you’ll ask yourself is simple: how do I share what I’m working on without losing control of it?
This is where signing an NDA (Non-Disclosure Agreement) becomes part of the day-to-day reality of doing business. NDAs can be a powerful tool to protect confidential information, but they’re also commonly misunderstood - and it’s easy to sign something that doesn’t actually protect you (or, worse, puts you at risk).
Below, we’ll walk you through what an NDA is, when you should use one, what to watch out for before signing, and how to make sure the NDA works in practice for your Australian business.
What Does An NDA Actually Do (And What Doesn’t It Do)?
An NDA is a contract where one or both parties agree to keep certain information confidential, and to only use that information for a permitted purpose.
In plain English, it helps you:
- share confidential information in business discussions with more confidence
- set clear rules about what information can and can’t be disclosed
- reduce the risk of someone using your business info to compete with you
- have contractual remedies if the other side misuses or leaks the information
However, an NDA doesn’t automatically protect everything you say, and it doesn’t replace other legal protections.
What An NDA Is Not
- It’s not IP registration. If your main concern is ownership of a brand name or product identity, you may also need trade mark protection and other IP steps.
- It’s not a full commercial agreement. NDAs are usually about confidentiality only - they don’t set price, delivery, service levels, warranty, liability, or payment terms.
- It’s not a guarantee that disputes will be simple. If a breach happens, you still need to prove what was confidential, how it was misused, and what loss occurred (or why urgent court orders are needed).
That said, a well-drafted NDA is still one of the most practical risk management tools for startups, especially early on when your value is mostly in your ideas, strategy, product roadmap, or customer information.
When Should A Startup Or Small Business Use An NDA?
Signing an NDA is most valuable when you’re about to share information that would damage your business if it became public, got used by a competitor, or ended up in the wrong hands.
Common scenarios include:
- Pitching to investors: particularly if you’re sharing product roadmaps, go-to-market strategy, pricing models, or detailed financials (noting that many investors prefer not to sign NDAs at the early pitch stage)
- Engaging contractors and freelancers: such as developers, designers, marketers, growth consultants, or virtual assistants
- Talking to manufacturers or suppliers: particularly when sharing product specs, formulas, prototypes, costings, or unique processes
- Exploring partnerships: joint ventures, referral relationships, distribution deals, integrations, or collaborations
- Hiring senior employees: when you’re sharing business plans or customer lists during interviews
- Buying or selling a business: where business financials, systems, and customer info are disclosed during due diligence
In many cases, your NDA won’t sit alone. For example, if you’re bringing on a contractor, you might also need a broader engagement agreement that sets out deliverables and IP ownership (an NDA only handles confidentiality). If you’re hiring staff, confidentiality is often reinforced within an Employment Contract and workplace policies.
Do You Always Need An NDA?
Not always. Sometimes the information you’re sharing is already public, not particularly valuable, or can be safely shared in a higher-level way. NDAs also take time to negotiate, so you may decide to start with a more general discussion and only sign an NDA once things progress.
A practical approach is:
- share high-level information first
- sign an NDA before sharing anything commercially sensitive, customer-specific, or technically detailed
One-Way vs Mutual NDAs: Which One Should You Sign?
Most NDAs fall into two broad categories:
- One-way NDA: only one party discloses confidential information, and the other party agrees to keep it confidential
- Mutual NDA: both parties may disclose confidential information and both agree to protect each other’s information
In early-stage startup discussions, mutual NDAs are common - especially for partnerships or collaborations where both sides will share strategy, data, or technical details.
However, if you’re the only party sharing meaningful confidential information (for example, you’re briefing a freelancer on your product build), a one-way NDA is often more appropriate.
Why The Type Matters
When you’re signing an NDA, the risk isn’t just “will they disclose my info?” It’s also “am I accidentally taking on confidentiality obligations that don’t make sense for my business?”
With a mutual NDA, you may be agreeing to protect the other party’s info, even if you don’t actually need it. That can create:
- compliance headaches (internal processes to keep their info secure)
- commercial restrictions (limits on what your team can do in similar markets)
- legal exposure (claims that your later product was based on their confidential information)
The goal is balance: protect your confidential information without signing obligations that box you in later.
Key Clauses To Check Before Signing An NDA
Not all NDAs are created equal. Some are too vague to enforce, while others are so broad that they become a serious risk to your business.
Here are the main areas to check before signing an NDA.
1) What Counts As “Confidential Information”?
This clause should clearly define what information is protected. Often, it includes things like:
- business plans, pricing, and financial information
- customer and supplier details
- product designs, prototypes, and technical specifications
- software code, systems, and processes
- marketing strategies and launch plans
Watch for NDAs that define confidential information as “everything disclosed” with no boundaries. That can be difficult to manage (especially in mutual NDAs), and can lead to disputes about whether something was genuinely confidential.
At the same time, avoid NDAs that only protect information marked “Confidential” in writing, if you expect to share a lot verbally or via informal channels like demos and calls. If your disclosure is mostly verbal, you’ll want the NDA to clearly cover that.
2) What Is The “Permitted Purpose”?
Most NDAs limit how the recipient can use confidential information. Typically, the information can only be used for a stated purpose, such as:
- evaluating a potential partnership
- providing a service to you
- considering an investment
- assessing a potential acquisition
This is important because confidentiality alone isn’t always enough. You also want to stop the other party from using your information to build a competing product or to approach your customers.
Make sure the purpose is:
- specific enough to protect you
- wide enough that it doesn’t block normal commercial discussions
3) Who Can They Share The Information With?
Even if the other party agrees to keep your information confidential, they may need to share it internally with:
- employees
- directors
- professional advisers (lawyers, accountants)
- contractors
This isn’t automatically a problem, but the NDA should usually require that:
- they only share on a “need to know” basis
- those people are bound by confidentiality obligations too
- the recipient remains responsible for any breach by their representatives
If you’re disclosing customer personal information or sensitive business data, you should also ensure your broader privacy compliance is in good shape (for example, having a clear Privacy Policy if you collect personal information).
4) How Long Does Confidentiality Last?
NDAs usually have:
- a term (how long the agreement runs), and/or
- a confidentiality period (how long the confidentiality obligations apply)
For startups, confidentiality periods commonly range from 2 to 5 years, but it depends on the kind of information being shared. Some information (like trade secrets or proprietary algorithms) may need protection beyond that, and can be drafted to apply for as long as the information remains confidential.
Be cautious if the NDA has an unusually short confidentiality period, as it may not protect you long enough. On the other hand, if the NDA tries to make all information confidential forever (rather than limiting indefinite protection to genuine trade secrets), that can be harder to negotiate and may be challenged as unreasonable depending on the circumstances.
5) Are There Standard Exceptions (And Do They Make Sense)?
Most NDAs exclude information that is:
- already public (without breach)
- already known to the recipient before disclosure
- independently developed without using your confidential information
- required to be disclosed by law (for example, a court order)
These are normal, but they need to be drafted carefully. For instance, “independently developed” shouldn’t become a loophole where the other party claims independence without evidence.
6) What Happens If There’s A Breach?
A good NDA will clearly state that a breach may cause serious harm, and that you may seek urgent legal remedies such as an injunction (a court order stopping further disclosure or misuse).
Some NDAs include a clause about liquidated damages (pre-agreed compensation), but these can be tricky and need careful drafting to be enforceable.
Also check the governing law and jurisdiction. If the agreement is governed by a foreign country’s laws, enforcing it may become expensive and impractical for an Australian small business.
Practical Steps: How To Make An NDA Work Day-To-Day
Even a well-written NDA won’t help much if your business can’t show what was shared, when it was shared, and why it was confidential.
Here are practical habits that make NDAs easier to enforce and manage.
Label And Control What You Disclose
- Use “Confidential” labels in slide decks and documents where sensible
- Share information in writing after calls (a short email recap can help create a record)
- Keep a clean paper trail of what was provided (attachments, links, and dates)
Disclose In Stages
Especially in early discussions, avoid handing over everything at once. Share what’s necessary for the next decision, then expand disclosure once you have stronger commercial commitment.
Match The NDA With The Right Commercial Agreement
Many disputes happen because businesses assume an NDA covers everything. If you’re entering a real working relationship, you may need more than confidentiality.
For example:
- If you’re collaborating, you may need clauses about IP ownership and responsibility (an NDA alone won’t clearly allocate IP created during the project).
- If you’re developing software, you may need a services agreement that sets deliverables and who owns the output.
- If you’re dealing with co-founders or investors, your ownership and decision-making arrangements should be set out properly (often in a Shareholders Agreement).
Be Careful With “Confidentiality” Inside Your Business, Too
NDAs aren’t only for external parties. You should also think about internal controls, especially as you hire staff and scale your operations.
Consider whether your key documents are in place, like a tailored Founders Agreement early on, and the right company governance documents such as a Company Constitution if you’re operating through a company.
Common NDA Mistakes For Startups (And How To Avoid Them)
Startups move quickly, and it’s normal to treat NDAs as “just paperwork.” But a few common mistakes can cost you time, leverage, or protection later.
Mistake 1: Signing The Other Side’s NDA Without Reading It Properly
It’s tempting to sign quickly to keep a deal moving. But NDAs can contain hidden issues like overly broad confidentiality, restrictive non-compete style clauses, or harsh dispute resolution terms.
If the NDA feels long, one-sided, or hard to understand, it’s usually worth getting it reviewed.
Mistake 2: Relying On An NDA When You Actually Need An IP Clause
NDAs stop disclosure and misuse of confidential information, but they don’t always clearly deal with who owns new IP created during a project.
If you’re paying someone to create work (like code, designs, content, or branding), your main concern might be ownership and licensing - not just confidentiality. That needs to be handled in the main agreement, not left to chance.
Mistake 3: Forgetting That Confidentiality Works Both Ways
In mutual NDAs, you’re also signing up to protect their information.
This can become an issue when:
- you’re speaking to multiple potential partners and ideas overlap
- you’re iterating quickly and may build something similar independently
- your team changes and knowledge is shared across projects
A well-structured permitted purpose and clear definition of confidential information reduces the risk of accidental breach or disputes.
Mistake 4: Not Aligning The NDA With Your Commercial Reality
For example, if you’re a SaaS business and your product is already in market, your “secret sauce” may not be the existence of the product - it may be your customer data, pricing strategy, or roadmap.
Your NDA should be tailored to what is genuinely sensitive for your business today, not what was sensitive when you were pre-launch.
Key Takeaways
- An NDA can help protect your startup’s confidential information when dealing with investors, contractors, suppliers, partners, and prospective hires.
- An NDA is only as useful as its key terms, especially the definition of confidential information, the permitted purpose, who can access the information, and how long confidentiality lasts.
- Mutual NDAs can create real obligations for your business too, so it’s important to make sure you’re not agreeing to overly broad restrictions.
- In practice, NDAs work best when you control what you disclose, keep records, and share information in stages.
- NDAs don’t replace other legal protections - you may also need commercial agreements covering IP ownership, services, employment, and governance as your business grows.
If you’d like help with an NDA (including reviewing one you’ve been asked to sign, or having one drafted to suit your business), you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.
This article provides general information only and does not constitute legal advice. If you need advice about your specific circumstances, consider getting legal advice tailored to your business.








