The judgment shows how quickly operational documents can become central evidence in a commercial dispute. The contract itself mattered because it contained detailed compliance clauses, continuity obligations and a default-and-termination mechanism. The default notice mattered because the Council relied on it as the contractual step before termination. The closure order and its later revocation mattered because they affected the parties’ arguments about whether I Cook Foods remained unable to perform. The Council’s testing mattered because it sat at the centre of the unconscionable conduct claim.
The parties’ conduct also mattered. The Council said I Cook Foods stopped supply on 22 February 2019 and did not ensure equivalent substitute supply. I Cook Foods said the Council made its own arrangements without working with it and prevented the business continuity plan from operating. The Court noted evidence from Mr Cook that the business continuity plan was available and able to be performed, that Chef Good and Choice Fresh Meals were identified as interim suppliers, and that the Council did not engage with I Cook Foods about activating the plan. Those competing accounts were a major reason the case could not be decided summarily.
For businesses, the practical point is straightforward. If your contract requires continuity of supply, you should be able to prove not only that you had a plan, but also what steps were taken to activate it, who was contacted, whether substitute suppliers could actually perform, what the customer was told, and whether the customer cooperated or refused to cooperate. If you are the customer, you should be able to show why your notices were issued, what defaults were said to exist, what remedy period was given, and what happened during that period.
In a later dispute, courts often focus less on broad assertions and more on contemporaneous documents: notices, emails, test reports, regulator communications, internal logs, supplier confirmations and records of meetings or attempted meetings. This case is a good example of that dynamic.