The Act also amends section 116AH of the Copyright Act 1968 in ways that matter to carriage service providers. The text removes wording in table items 4 and 5 that had said a financial benefit is to be regarded as directly attributable to infringing activity only if the carriage service provider knew or ought reasonably to have known that infringement was involved. In its place, the Act adds new condition 2A requirements.
For table item 4, the carriage service provider must act expeditiously to remove or disable access to copyright material residing on its system or network if it becomes aware that the material is infringing, or becomes aware of facts or circumstances that make it apparent that the material is likely to be infringing. For table item 5, the provider must act expeditiously to remove or disable access to a reference residing on its system or network if it becomes aware that the copyright material to which it refers is infringing, or becomes aware of facts or circumstances that make it apparent that the material is likely to be infringing.
The Act also states that, in an action relating to that Division, the carriage service provider does not bear any onus of proving the awareness matters referred to in those paragraphs. It then adds subsection 116AH(3), which says that when deciding whether a financial benefit is otherwise directly attributable to infringing activity for condition 1 in table items 4 and 5, a court must have regard to industry practice in relation to charging for services by carriage service providers, including charging based on level of activity, and whether the financial benefit was greater than the benefit that would usually result from charging in accordance with accepted industry practice. The court may also consider other relevant matters. Subsection 116AH(4) further says that an act done by a carriage service provider in complying with the prescribed procedure referred to in condition 3 in table item 4 does not constitute a failure to satisfy condition 2A in that item.
For businesses, the practical trigger point is awareness. You should have a process for receiving complaints, escalating them, assessing whether the material or reference is likely infringing, and acting quickly where the threshold is met. The Act does not set a fixed number of hours or days, so businesses should avoid assuming there is a safe delay period.