Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
Selling on Etsy is a great way to take your creative business to a national (and global) audience. But as soon as you start making sales, the tax and legal side kicks in - and one of the first questions we hear from small business owners is about Etsy GST.
Do you need to charge GST on Etsy? Does Etsy collect it for you? What about sales to overseas buyers or digital downloads?
In this guide, we’ll walk through how GST works for Australian Etsy sellers, when you need to register, who collects GST at checkout in different scenarios, and the practical steps to make your pricing, invoicing and policies compliant from day one.
What Is GST And How Does It Apply To Etsy Sellers?
Goods and Services Tax (GST) is a 10% tax on most goods and services sold in Australia. If you’re running a business and your annual GST turnover is at or above $75,000, you usually need to register for GST, charge it on taxable sales, lodge Business Activity Statements (BAS) and claim input tax credits on eligible business purchases.
Etsy is what the ATO calls an electronic distribution platform (EDP). That matters because EDP rules affect who is responsible for collecting GST at checkout in some cross‑border scenarios. However, being on a marketplace does not automatically mean Etsy handles GST for all of your sales.
In short:
- If you are an Australian resident seller making sales to Australian customers and you’re registered (or required to be registered) for GST, you’re generally responsible for charging and remitting GST on those sales.
- For low value imported goods (LVIG) - physical goods valued at A$1,000 or less - sold by overseas sellers to Australian consumers, the EDP (Etsy) can be responsible for collecting and remitting GST at checkout.
- Etsy fees charged to Australian sellers generally include GST, which you’ll see on Etsy’s tax invoice for their fees. If you’re registered for GST, you can typically claim input tax credits on those fees.
Because responsibilities shift based on where you and your customer are located (and the value and type of goods), it’s worth mapping your common sales scenarios so you can set up your tax settings and pricing properly.
Do You Need To Register For GST As An Etsy Seller?
You must register for GST if your GST turnover (gross business income excluding GST) is $75,000 or more in a 12‑month period. Many Etsy shops start below the threshold but grow quickly, so it’s important to monitor your turnover regularly.
Some sellers choose to register early (even before hitting $75,000) because it can simplify pricing for wholesale customers and let you claim input tax credits on business purchases. The trade‑off is the added admin of charging GST and lodging BAS.
Ask yourself:
- What’s your current rolling 12‑month turnover and realistic forecast for the next few months?
- Are you supplying to GST‑registered businesses that expect tax invoices?
- Will registering improve your cash flow (because you can claim credits on materials, packaging, postage and marketplace fees)?
If you’re formalising your side hustle, you might also decide whether to operate as a sole trader or register a company. Your structure affects tax, liability and how you present to customers and stockists. If you’re weighing up naming and structure options, it helps to understand the difference between a Business Name vs Company Name so you can set up your brand and invoices correctly.
And if you haven’t yet set up your shop, our practical overview on how to set up an Etsy store in Australia covers the broader business setup steps alongside your tax obligations.
Who Collects Etsy GST At Checkout? Common Scenarios Explained
To clear up confusion, here are the typical GST collection scenarios for Australian Etsy businesses.
1) You’re An Australian Seller → Australian Customer
If you are registered (or required to be registered) for GST, you’re generally the supplier for domestic sales and you must:
- Set your prices to be GST‑inclusive (more on pricing below).
- Collect the GST and report/remit it in your BAS.
- Issue a compliant tax invoice to GST‑registered customers on request (within 28 days).
Etsy does not usually collect GST on your behalf for these domestic sales. You’re responsible for getting the tax settings right.
2) You’re An Overseas Seller → Australian Customer (LVIG)
If the goods are shipped from overseas to an Australian consumer and are valued at A$1,000 or less, Etsy is generally treated as the supplier under the EDP rules and collects GST at checkout. In that case, Etsy will handle the GST remittance, and it will issue the relevant receipt to the buyer.
3) You’re An Australian Seller → Overseas Customer
Physical goods exported within the usual time frames are typically GST‑free, so you wouldn’t charge GST to your overseas customer. Keep clear evidence of export in your records to support the GST‑free treatment.
For digital downloads supplied to non‑residents for use outside Australia, the supply may also be GST‑free, but this area can be nuanced. If you sell digital products to Australian customers, those sales are generally taxable (you include GST when registered).
4) Etsy Fees Charged To You
Etsy’s seller fees charged to Australian resident sellers generally include 10% GST. Etsy issues tax invoices for its fees so that, if you’re registered, you can usually claim input tax credits on your BAS for those costs. Keep those invoices with your records.
Pricing, Invoicing And Record‑Keeping For Etsy GST
Once you confirm whether you need to register, the next step is to build compliance into the nuts and bolts of your shop: how you set prices, what you show buyers, and how you keep records.
GST‑Inclusive Pricing And Display
If you’re registered for GST and you’re selling to Australian customers, the displayed price must be GST‑inclusive. Your tags, product pages and any promotional material need to reflect the full price the consumer will pay, including GST.
Pricing transparency also ties into the Australian Consumer Law (ACL) - you must avoid misleading pricing, hidden fees or drip‑pricing tactics. Review your listings against the rules in advertised price laws in Australia so customers can trust what they see at checkout.
When Do You Need To Issue A Tax Invoice?
If you’re GST‑registered, all taxable sales require a compliant tax invoice. On Etsy, many buyers are consumers who don’t need a formal tax invoice, but a GST‑registered business buyer may request one. You must provide it within 28 days of the request.
A tax invoice needs specific details (seller identity, ABN, invoice date, a clear statement that it’s a tax invoice, GST amount or statement that the total includes GST, item description and quantity, and the buyer’s identity for invoices of $1,000 or more). If a marketplace is the deemed supplier (for example, overseas LVIG sales collected by Etsy), the platform’s invoice usually covers it.
Bookkeeping And BAS
Good record‑keeping is essential. Keep copies of:
- Sales records from Etsy (including whether GST was collected by you or the platform).
- Tax invoices for business expenses like materials, packaging, shipping, software and Etsy fees.
- Evidence of overseas exports (for GST‑free exports).
When lodging your BAS, you’ll report your taxable sales (G1) and the GST collected (1A), and claim input tax credits (1B) for your eligible business purchases. If you import materials or stock directly, remember that GST can be payable at the border - our guide to GST on importation explains how this works and how it flows through to your BAS.
How Etsy GST Interacts With Other Legal Obligations
GST is just one piece of running a compliant online retail business. As your Etsy shop grows, there are a few other legal bases you should cover.
Australian Consumer Law (ACL)
Your refund, replacement and repair obligations apply regardless of your platform. Make sure your shop’s refund and warranty wording lines up with the ACL (for example, you can’t exclude consumer guarantees). It’s also important that your product descriptions and pricing aren’t misleading, which is why we pointed to advertised pricing rules above.
Shop Policies And Online Terms
Even on Etsy, you set your own shop policies (shipping, returns, processing times). It helps to align those with robust E‑commerce Terms and Conditions so you’re clear about lead times, custom orders, shipping risk, and what happens if something goes wrong.
Privacy And Data
If you collect any personal information - for example, via a mailing list, order notes or a standalone website that supports your Etsy brand - you’ll need a clear Privacy Policy explaining what you collect and how you use it. If you run email campaigns, make sure your opt‑ins comply with Australia’s email marketing laws (consent, identification and unsubscribe).
Getting Your Business Foundations Right
As you scale, think about the business entity, branding and your contracts. If you’re transitioning from hobby to business, registering a company gives you a separate legal entity and can help with wholesale and retail relationships. If you build a standalone site to complement Etsy, add clear Website Terms and Conditions and keep your policies consistent across channels.
Step‑By‑Step: Set Up Your Etsy Shop For GST Compliance
Here’s a practical checklist to help you tick off the essentials and avoid nasty surprises at BAS time.
1) Confirm Your GST Position
- Estimate your 12‑month rolling turnover to determine whether you must register now or soon.
- Decide whether early registration makes sense for your buyers and input tax credits.
2) Register And Configure Your Tax Details
- Get an ABN and register for GST (if required or chosen).
- Set up your Etsy tax settings so GST is applied correctly to Australian customers where you are responsible.
- For mixed audiences, make sure shipping profiles and destination settings properly reflect export and domestic rules.
3) Set GST‑Inclusive Pricing And Clear Listings
- Ensure the price displayed to Australian customers is GST‑inclusive if you’re registered.
- Avoid misleading pricing practices and keep shipping fees transparent to meet your ACL obligations.
4) Prepare Invoicing And Records
- Have a process to issue compliant tax invoices on request to GST‑registered buyers (and standard receipts otherwise).
- Download and file Etsy fee tax invoices so you can claim input tax credits.
- Keep export evidence for GST‑free sales to overseas buyers.
5) Align Your Policies And Legal Documents
- Publish fair, ACL‑compliant shop policies on refunds, returns and shipping, consistent with your E‑commerce Terms and Conditions.
- If you run a support website or mailing list, implement a Privacy Policy and follow email marketing laws.
6) Plan For BAS And Cash Flow
- Set aside the GST portion of each sale so you’re ready for your BAS obligations.
- Decide on monthly or quarterly BAS lodgement with your accountant or bookkeeper.
- If you import materials, factor in border GST and credit it appropriately on your BAS using the rules in GST on importation.
7) Review As You Grow
- Reassess your structure if you expand beyond Etsy or hire staff.
- If you launch your own site, add Website Terms and Conditions and ensure your shop policies mirror what customers see on Etsy.
- If you’re just getting started, revisit our practical overview of setting up an Etsy store in Australia to make sure the rest of your setup is covered.
Key Takeaways
- If your GST turnover is at or above $75,000, you must register for GST and charge 10% on taxable sales to Australian customers.
- Etsy does not collect GST for all scenarios - as an Australian seller, you’re generally responsible for GST on domestic sales; Etsy may collect GST on some cross‑border low value imports.
- Set GST‑inclusive pricing for Australian buyers, keep accurate records, and be ready to issue tax invoices on request from GST‑registered customers.
- Align your shop policies with the Australian Consumer Law and avoid misleading or unclear pricing in your listings.
- Round out your compliance by adding core online legal documents such as E‑commerce Terms and Conditions, a Privacy Policy, and Website Terms and Conditions if you expand beyond Etsy.
- Review GST on Etsy fees and imported materials so you can claim eligible input tax credits and manage BAS cash flow.
If you’d like a consultation on getting your Etsy GST and online store compliance set up the right way, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no‑obligations chat.








