Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
When you’re running a small business in Australia, the Goods and Services Tax (GST) can feel like just another admin hurdle. But there’s a method behind it-and once you understand how GST fits into your pricing, invoicing and cash flow, it’s easier to manage and even work to your advantage.
In this guide, we break down why GST exists, when you need to register, what to charge (and when not to), and how to stay compliant without slowing down your business. We’ll also cover practical tips for invoices, contracts and policies that support good GST hygiene.
Let’s demystify GST so you can stay compliant and focus on growing your business.
What Is GST And Why Do Businesses Pay It?
GST is a 10% tax on most goods and services sold in Australia. It’s a broad-based consumption tax-meaning it’s ultimately paid by the end consumer, not by businesses. Your role, as a business, is to collect GST on taxable sales and pass it on to the Australian Taxation Office (ATO) via your Business Activity Statement (BAS).
So why do we pay GST at the business level? In short: because the GST system relies on businesses as collection points. When you charge GST on your taxable sales (output tax) and claim credits on GST you’ve paid to suppliers (input tax credits), the system ensures the tax sits where it’s intended-at the final consumption stage.
This design has two key benefits for the economy and your business:
- Neutrality: Input tax credits help avoid tax “cascading” through the supply chain, so businesses aren’t taxed on tax.
- Transparency: Pricing, invoices and contracts can clearly show how GST is treated, which supports fair competition and informed consumer decisions.
From your perspective, GST is about correct collection, correct reporting and correct documentation. Get those three right, and GST becomes a routine part of doing business.
Do You Need To Register For GST?
Whether you must register depends on your business activities and annual turnover. In most cases, you must register if your current or projected GST turnover is $75,000 or more ($150,000 or more for non-profits). Ride-sourcing drivers need to register regardless of turnover.
Key points to decide on registration
- GST turnover threshold: If you meet or expect to meet the threshold in the next 12 months, you must register.
- Voluntary registration: You can register even if you’re under the threshold. This lets you claim input tax credits but also means you must charge and report GST.
- ABN required: You’ll need an Australian Business Number to register and report correctly. It’s a good habit to confirm your details are current-if in doubt, you can quickly check if an ABN is active using public registers.
If you’re unsure about timing, watch your revenue trends closely. Once you cross or are likely to cross the threshold, registration is not optional.
Practical tip: If your clients prefer to raise Recipient Created Tax Invoices (RCTIs) (common in some industries), you’ll need to be registered and have a written agreement in place that meets ATO requirements.
It’s also worth planning for cash flow. When you register, your sale prices to consumers effectively increase by 10% (unless you’re quoting GST-exclusive prices to business clients). You’ll also start recording and remitting GST periodically in your BAS.
For businesses that import goods as part of their model, factor in GST at the border. There are special rules about deferred GST and credits-our overview of GST on importation explains the moving parts.
When Do You Charge GST (And When Not)?
Most sales of goods and services in Australia are “taxable supplies”-which means you add 10% GST if you’re registered. But there are notable exceptions.
GST-free supplies
Some supplies are GST-free, such as most basic food, certain health services, and some education and childcare services. If you sell GST-free items, you don’t add GST to the price-but you can still claim input tax credits on related business purchases.
Input taxed supplies
Input taxed supplies include financial supplies and residential rent. You don’t charge GST on these, but you generally can’t claim input tax credits on purchases related to making these supplies. If your business mixes taxable and input taxed supplies, you may need to apportion your credits-speak with an advisor to set this up correctly from the start.
Mixed or composite supplies
Sometimes a sale bundles different elements (e.g. a product plus installation). You may need to identify whether parts are GST-free, input taxed or taxable, and price accordingly. The simplest approach is to separate line items clearly and ensure your tax invoices reflect the GST treatment of each component.
How GST Works In Practice: Pricing, Invoicing And BAS
This is where the day-to-day mechanics matter. Your systems need to support the right GST outcome-every time.
Pricing: Inclusive vs exclusive
If you sell to retail consumers, your displayed prices must make it clear whether they include GST. The safest route is to display GST-inclusive prices to avoid misleading customers and meet advertising standards under the Australian Consumer Law. For more on presenting prices accurately, see our notes on advertised price laws.
If you’re quoting business clients, it’s common to provide GST-exclusive rates and then state “plus GST” in the quote or contract. Whichever approach you take, be consistent and explicit.
Invoicing and tax invoices
If you’re registered and make a taxable sale of $82.50 (including GST) or more, you must issue a valid tax invoice within 28 days if requested. Your invoice needs to include specific details (supplier identity, ABN, date, description, GST amount or statement that GST is included, and more). If your client issues the invoice under an RCTI arrangement, ensure the agreement satisfies ATO requirements-our RCTI guide covers the essentials.
Terms that support timely payment
Clear invoice terms can speed up payment and reduce disputes. It helps to set out due dates, accepted payment methods, and what happens if a payment is late. For a simple, enforceable framework, many businesses adopt invoice payment terms that sit consistently across quotes, invoices and contracts.
If you sell on standard terms, consider implementing Terms of Trade or Terms of Sale that include a clear GST clause stating whether prices are inclusive or exclusive, how GST will be applied, and what happens if tax laws change.
BAS reporting and record-keeping
Your BAS is where the numbers come together. You’ll report GST collected on sales and GST paid on business purchases, then pay or receive a net amount. Good record-keeping is non-negotiable-save tax invoices, receipts and contracts so you can substantiate input tax credits.
Frequency matters too. Many small businesses lodge and pay quarterly, which can ease cash flow pressure, while fast-growing businesses may opt for monthly to keep credits and liabilities in closer sync.
Payment methods and compliance
Be clear about how customers can pay you. If you prefer non-cash payments, check your options against your obligations-our overview on whether it’s illegal to refuse cash explains the key considerations. If you offer automated collections, make sure any direct debit process aligns with direct debit laws and that your terms authorise those debits clearly.
Common GST Scenarios For Small Businesses
Different business models encounter GST in different ways. Here are typical scenarios and what to watch.
Online businesses and marketplaces
If you sell online direct to consumers in Australia, you’ll generally charge GST on taxable sales. Make sure your checkout clearly shows whether prices are GST-inclusive and that your emailed tax invoices are compliant. Your website should also have fit-for-purpose Website Terms of Use and a transparent Privacy Policy if you collect personal information.
If you sell through a marketplace, check who is responsible for GST. In some cases, the platform may be treated as the supplier for GST purposes. Read the platform’s terms carefully so your own invoicing and BAS reflect the right position.
Importing stock or equipment
When you import goods, GST can be payable at the border based on the customs value plus certain costs. Depending on your setup, you may be able to defer and claim GST credits. The mechanics are nuanced-our guide to GST on importation outlines common pathways and pitfalls.
Contracting and subcontracting
Where clients issue RCTIs, ensure your agreement is set correctly and that you’re GST-registered. If you subcontract, confirm whether your rates are GST-exclusive and that the contract spells out GST treatment to avoid margin erosion or undercharging.
Mixed supplies and bundles
Bundling goods with services (e.g. hardware plus installation) can create mixed supplies with different GST outcomes. A practical approach is to itemise the invoice so each component’s GST treatment is crystal clear. Your contract should mirror this structure so there’s no ambiguity.
Legal Documents And Policies That Support GST Compliance
Having the right contracts and policies makes GST treatment clear for customers, suppliers and your team. It also reduces disputes and supports clean BAS reporting. Consider these documents:
- Terms of Trade or Terms of Sale: Set your pricing basis (inclusive or exclusive of GST), payment timing, invoicing rules and how tax changes are handled. You can implement standard Terms of Trade or product-focused Terms of Sale depending on your model.
- Website Terms of Use: If you sell online, align your cart, checkout and email receipts with your Website Terms of Use so GST treatment is consistent across the user journey.
- Privacy Policy: If you collect personal information for orders, invoicing or marketing, you’ll likely need a compliant Privacy Policy, which also supports accurate invoicing and records.
- Invoice Payment Terms: Clear payment clauses reduce late payments and avoid disputes about amounts owing, especially where GST and credits are involved. You can embed these in your service agreement or implement them as standard invoice payment terms.
- Supplier Agreements: Ensure your supplier contracts capture GST treatment correctly-this helps prevent mismatches in your input tax credit claims.
- RCTI Agreement: Where a customer issues the invoice, have a compliant RCTI agreement in place and maintain it while you remain registered.
You don’t need every document on day one, but you should have enough coverage so your pricing, tax invoices and BAS all tell the same story. If your business is evolving quickly, a short review by a commercial lawyer can ensure your contracts keep pace with your tax position.
Key Takeaways
- GST is a consumption tax collected by businesses at the point of sale-your job is to charge it on taxable supplies and pass it on via your BAS.
- You must register when your GST turnover hits $75,000 (or earlier if you choose); registration also enables input tax credits on business purchases.
- Not all supplies are treated the same: GST-free and input taxed categories change how you charge GST and claim credits-identify your mix early.
- Get the mechanics right: display prices clearly, issue valid tax invoices or RCTIs, and use consistent payment terms so your BAS reconciles smoothly.
- Common scenarios-online sales, imports, subcontracting, bundles-need clear contracts and invoices to avoid GST errors and cash flow surprises.
- Core documents like Terms of Trade, Terms of Sale, Website Terms of Use and a Privacy Policy help lock in consistent, compliant GST treatment across your business.
If you’d like a consultation on setting up your GST, invoices and terms the right way for your business, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.








