Award register

MA000075CurrentEducation and care

Educational Services (Post-Secondary Education) Award

The Educational Services (Post-Secondary Education) Award may cover qualifying post-secondary providers and employees classified as academic teachers, teachers and tutor/instructors, or general staff. Key risks include selecting the wrong staff stream, recording only classroom delivery time, overlooking written part-time arrangements, missing minimum engagements and applying general staff overtime rules too broadly.

Consolidated through
1 July 2026
Source checked
14 September 2026
Official source
Current award

01Who this award covers

The official Educational Services (Post-Secondary Education) Award 2020 may cover employers providing post-secondary education or training to people over 16 who have left the school system. It also expressly includes employees of student unions established for students in institutions providing post-secondary educational services. The employee must perform work within a classification in Schedule A, B or C, and every exclusion must be checked before coverage is confirmed.

Businesses and work usually covered

  • Vocational education and training leading to qualifications recognised within the Australian Qualifications Framework
  • ELICOS, TESOL and other language teaching described in clause 4.2
  • Community and adult education teaching that does not lead to an Australian Qualifications Framework qualification
  • Non-university undergraduate and postgraduate teaching leading to recognised higher education qualifications
  • Foundation studies and bridging courses described in clause 4.2(h)
  • Employees of student unions established for students in institutions providing post-secondary educational services

When another award or arrangement may apply

  • Trades, cleaning and maintenance staff
  • Secondary schools
  • Employers in respect of employees covered by the Higher Education Industry - Academic Staff - Award 2020
  • Employers in respect of employees covered by the Higher Education Industry - General Staff - Award 2020
  • Employers whose principal function is providing labour market assistance programs
  • Employees excluded by clause 4.4, including employees covered by a modern enterprise award or enterprise instrument
  • Employees covered by a State reference public sector modern award or transitional award

02Roles and classifications

The award contains classification levels that connect an employee's duties, skills and responsibility to a minimum rate. Common role descriptions include:

  • Academic teachers whose work fits Schedule A
  • Teachers and tutor/instructors whose work fits Schedule B
  • General staff whose work fits Schedule C
  • Employees of student unions established for students in institutions providing post-secondary educational services, where their work fits an award classification
  • On-hire employees performing covered work in the post-secondary educational services industry
  • Trainees supplied by a group training service to perform covered work

A familiar job title is only a starting point. Match the employee's real duties against the classification definitions and keep a written record of the level selected.

03Rules employers need to check

Coverage and award selection

cl Clause 4, Schedule A, Schedule B, Schedule C

Coverage can arise through post-secondary education or training services, or through the student union limb in clause 4.2(i). The employee must also fit an award classification, and every relevant exclusion must be checked.

  • Check whether the employer provides one of the education or training services described in clause 4.2, or whether clause 4.2(i) applies to employees of a student union established for students in an institution providing post-secondary educational services.
  • Confirm that the employee's principal functions and skill requirements fit a classification in Schedule A, B or C.
  • Check every exclusion in clauses 4.3 and 4.4 before concluding that the award applies.
  • Where more than one award may cover the employer, use the classification most appropriate to the employee's work and normal work environment.
  • Recheck coverage if the employer's services or the employee's principal duties change.

Employment categories and appointment records

cl Clauses 8 to 12

Clear appointment documents are essential, particularly for part-time and sessional employees whose hours or period of employment are limited.

  • Engage employees as full-time, part-time, casual or sessional, as permitted by the award.
  • Give each non-casual employee an appointment letter stating the classification, pay rate and employment category.
  • State the cessation date in the appointment letter of a sessional teacher.
  • Before a part-time employee starts, agree in writing on weekly hours, working days, relevant start and finish times, and any periods when work will not be required.
  • Make changes to agreed part-time hours only by written agreement. Unless hours are averaged, work beyond the agreed hours is overtime.

Minimum engagements

cl Clause 11.4, Clause 11.5, Clause 10.4

Minimum engagement rules vary between part-time employees, casual teaching staff and casual general staff. Classification must be settled before payment is calculated.

  • Roster a part-time employee for at least 2 consecutive hours on each working day.
  • Pay a casual teacher or tutor or instructor for at least 2 hours for each engagement.
  • Pay casual general staff for at least 3 hours for each engagement.
  • Configure payroll so that a short class, meeting or administrative attendance does not result in payment below the applicable minimum engagement.

Classification and progression

cl Clause 13, Schedule A, Schedule B, Schedule C

The correct stream, level and progression point affect minimum entitlements. Keep enough information to explain each decision.

  • Select the classification by comparing substantive duties with the relevant schedule, not by copying the employee's internal title.
  • For academic teachers, consider autonomy, teaching and research duties, coordination, leadership, academic standing and experience.
  • Conduct the annual academic staff development and performance review required by Schedule A.
  • Apply academic salary progression only when the Schedule A requirements concerning skills, experience, knowledge and satisfactory performance are met.
  • For teachers and tutor/instructors, apply the Schedule B classification descriptors and the qualification, experience and progression rules relevant to the employee.

Ordinary hours and teaching workload

cl Clause 14.1, Clause 14.2, Clause 14.3, Clause 14A

Teaching delivery is only one component of working time, so workload systems must include the associated work recognised by clause 14. Clause 14A separately deals with the employee right to disconnect.

  • For full-time general staff, ordinary hours average 38 per week over a permitted work cycle and generally do not exceed 10 consecutive hours in a day, excluding meal breaks.
  • Apply the weekday and Saturday spreads in clause 14.1 to general staff. Moving the spread by up to 1 hour at either end requires agreement between the employer and the majority of employees concerned.
  • For NES purposes, academic teachers, teachers and tutor/instructors have 38 ordinary hours per week, with annual averaging permitted by the award.
  • Count academic lectures, tutorials and qualifying repeats using the conversion rules in clause 14.2.
  • Count teacher and tutor or instructor contact hours using the separate conversion rules in clause 14.3.
  • Check clause 14A, which deals with the employee right to disconnect, when setting expectations about contact outside working hours.

Meal and rest breaks

cl Clause 15

Shiftworkers and non-shiftworkers have different meal break arrangements. A missed meal break can create an additional payment obligation.

  • Give a shiftworker a paid meal break of at least 20 minutes no later than 5 hours after the shift starts.
  • Give a non-shiftworker an unpaid meal break of between 30 and 60 minutes and do not require more than 5 hours of work without it.
  • Provide the 2 paid 10 minute rest breaks prescribed for each working day.
  • Provide the additional paid break required after each 4 hours of overtime and the specified Saturday morning overtime break.
  • Apply the missed meal break payment rule until the employee receives the break.

Overtime and penalty rates

cl Clause 20, Clause 22

For general staff within the clause 20 limits, overtime treatment depends on classification level, employment category, shift status, day and time. Do not apply these rules automatically to teaching staff.

  • For non-shiftwork general staff at Level 7 or below, identify work beyond the fixed work-cycle hours or outside the clause 14.1 hours.
  • For non-shiftwork general staff at Level 7 or below, apply the separate clause 20 overtime provisions for full-time, part-time and casual employees.
  • For shiftwork general staff at Level 7 or below, distinguish work beyond weekly ordinary hours from work beyond daily ordinary hours.
  • For non-shiftwork general staff, check Saturday, Sunday and public holiday penalties and the applicable minimum payments.
  • Do not combine clause 20 overtime and clause 22 penalty rates. Apply the highest single applicable rate.

Allowances and reimbursements

cl Clause 18

Each allowance has a specific trigger. Appointment records, expense records and overtime details should be captured when the entitlement arises.

  • Pay the first aid allowance where an appropriately qualified employee has been appointed in writing to perform first aid duty.
  • Reimburse qualifying uniforms, protective clothing and protective footwear unless the employer provides the relevant item.
  • Apply the laundry allowance when an employee is required to wear and launder a uniform.
  • Check the meal allowance provisions when general staff work qualifying overtime, including the notice, duration and supplied-meal conditions.
  • Review living-away-from-home entitlements before requiring an employee to work temporarily away from their usual residence.

NES and agreed variations

cl Clause 3, Clause 5, Clause 11.6, Clause 23

The award operates with the NES and other workplace instruments. An informal agreement cannot replace the safeguards in clause 5.

  • Apply the NES together with the award, including the NES provisions dealing with annual leave and changes to casual employment status.
  • Use an individual flexibility arrangement only for arrangements about when work is performed, overtime rates, penalty rates, allowances or annual leave loading.
  • Make the arrangement after employment starts, through genuine agreement and without coercion or duress.
  • Put the arrangement in writing, explain how the employee is better off overall, obtain the required signatures, give the employee a copy and retain it as a time and wages record.
  • Check for a modern enterprise award, enterprise instrument, State reference public sector instrument or other award before treating this award as the complete basis for payroll settings.

04Pay rates, penalties and allowances

The safest way to check a current rate is to start with the employee's classification, employment type and working pattern, then use Fair Work's current pay guide or Pay and Conditions Tool. Rates can change after an Annual Wage Review or an award variation.

05Common workplace examples

A private college appoints someone as a lecturer

The title does not decide coverage. The college should compare its services with clause 4.2, test the employee's actual duties against Schedule A, B and C, and check every exclusion. If no classification fits, the employer should consider whether an award with occupational coverage may apply.

An academic teacher delivers a 1 hour tutorial

If the class is a tutorial for clause 14.2 purposes, each delivery hour counts as 3 hours of work, including associated preparation, assessment and student consultation. Payroll should first confirm that the activity meets the award's description of a tutorial.

A part-time general staff employee is asked to stay beyond the agreed finish time

The employer should check the employee's written pattern and whether the hours are averaged. Any change requires written agreement. Unless averaging applies, time beyond the mutually arranged hours is overtime. The employee must also be rostered for at least 2 consecutive hours on the day.

A casual employee attends for a short session

First classify the work. A casual teacher or tutor or instructor must receive at least 2 hours' payment for the engagement. Casual general staff must receive at least 3 hours' payment. The actual attendance time does not remove the applicable minimum.

06Recent changes to this award

PR799280, PR799355, PR799511

The current consolidated award incorporates these recent variation determinations. Use the consolidated wording when checking any affected clause, schedule, rate or allowance.

Affected: 16 - Minimum rates, 18 - Allowances, Schedule D - Summary of Hourly Rates of Pay - General Staff, Schedule E - Summary of Monetary Allowances, Schedule F - Supported Wage System

07What to do next

  1. 01Map the employer's services against clause 4.2, including the separate student union limb in clause 4.2(i).
  2. 02Check every employee against the relevant classification schedule and each coverage exclusion.
  3. 03Issue complete appointment letters and retain written part-time patterns and later variations.
  4. 04Maintain separate payroll and workload rules for academic teachers, teachers and tutor/instructors and general staff.
  5. 05Record teaching delivery together with the associated working time recognised by clause 14.
  6. 06Flag short engagements, work outside ordinary hours, missed breaks and weekend or public holiday work before payroll is finalised.
  7. 07Review academic teacher progression annually and record the outcome of the required performance review.
  8. 08Use a checklist for first aid appointments, uniforms, protective items, laundry, overtime meals and temporary work away from home.
  9. 09Verify current minimum rates and allowance amounts before each affected pay run.

08Common questions

Does a post-secondary education job title automatically bring an employee under this award?

No. First check whether the employer operates in the post-secondary educational services industry described in clause 4.2. Then compare the employee's actual duties with Schedule A, B or C and check every exclusion. A title such as lecturer, trainer or administrator does not decide coverage.

How should an employer choose a classification?

Start by identifying the correct stream: academic teacher, teacher or tutor/instructor, or general staff. Compare the employee's principal functions and skill requirements with the descriptors in Schedule A, B or C. For a non-casual employee, clause 8.2 requires the appointment letter to state the classification, pay rate and employment category.

Can payroll record only classroom delivery time?

No. Clause 14 assigns working time to teaching delivery and associated duties. An academic lecture or tutorial counts as 3 hours of work for each delivery hour. A qualifying repeat within 28 days counts as 2 hours for each delivery hour. A teacher contact hour counts as 1.5 hours and a tutor or instructor contact hour counts as 1.25 hours, including the associated work identified in the clause.

What minimum payment applies to a short engagement?

Teachers and tutor/instructors must receive at least 2 hours' payment for each casual engagement. Casual general staff must receive at least 3 hours' payment. A part-time employee must be rostered for at least 2 consecutive hours on a working day. Identify the employee's stream and employment category before processing a short attendance.

How do the NES and workplace instruments affect the award?

The NES provides matters including annual leave and the pathway for eligible casual employees to change employment status. The award supplements the NES in specified areas. Clause 4.4 excludes employees covered by a modern enterprise award, enterprise instrument or specified State reference public sector instrument. An individual flexibility arrangement under clause 5 is different and can vary only the listed award terms, subject to its safeguards.

Official sources and related help

This guide is general information, not legal advice. Modern award coverage and classification depend on the facts. Check the current official award and get advice for your business before relying on this page.

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