Award register

MA000094CurrentRetail, hospitality and recreation

Fitness Industry Award

This award covers a wide range of gym, aquatic and coaching businesses. The usual trouble spots are off-site admin roles, broken shifts, casual engagement rules for instructors and getting the classification right when staff move beyond entry level supervision.

Consolidated through
1 July 2026
Source checked
1 August 2026
Official source
Current award

01Who this award covers

This award reaches more than gyms. It can apply across aquatic, coaching and recreational operations, but it does not automatically cover every worker connected with those businesses. Coverage still turns on the actual work and where it is performed.

Businesses and work usually covered

  • Reception and bookings inside a fitness or aquatic centre
  • Pool, grounds and customer service staff within the covered operations
  • Swimming and water safety teaching and beginner coaching roles in the classification structure
  • Tennis coaching support and instructor style work within the award levels

When another award or arrangement may apply

  • Administrative and operational support performed outside the listed fitness, aquatic, coaching and recreation settings
  • Employers or employees covered by the Amusement, Events and Recreation Award 2020, Hospitality Industry (General) Award 2020, Registered and Licensed Clubs Award 2020 and other listed awards
  • Employees covered by enterprise instruments or relevant State reference public sector awards

02Roles and classifications

The award contains classification levels that connect an employee's duties, skills and responsibility to a minimum rate. Common role descriptions include:

  • Fitness centres, fitness services and classes, and group fitness organisations
  • Aquatic centres, aquatic services or classes, and swimming or water safety work
  • Indoor sports centres, golf driving ranges, dance centres, martial arts centres and recreational camps
  • Tennis clubs, tennis coaching or classes, and gymnastic services, activities or classes

A familiar job title is only a starting point. Match the employee's real duties against the classification definitions and keep a written record of the level selected.

03Rules employers need to check

Check The Setting As Well As The Service

cl 4.1, 4.2, 4.3, 4.4

Coverage depends on both the activity and the setting. Off-site support roles and overlapping industries are the first filter.

  • Check whether the work is actually done in the covered centre, class or coaching environment.
  • Do not assume every worker near a gym, pool or tennis program falls inside the award.
  • If the work is really clubs, hospitality, cleaning or another listed area, a different award may apply.

Set And Record Part-Time Hours Properly

cl 9.1, 11.1, 11.2, 11.4

Part-time engagements need real written structure. In fitness businesses, that matters because split shifts and class based rostering are common.

  • Part-time employees must have a written regular pattern of work.
  • A part-time shift must be at least 3 consecutive hours, or 3 hours exclusive of meal breaks on a broken shift.
  • Hours above the agreed or varied part-time pattern are overtime.

Apply The Correct Casual Engagement Rule

cl 12.1, 12.2, 12.3

Casual rules are not uniform across all fitness roles. Payroll should distinguish general casual engagements from instructor and coaching exceptions.

  • Casual employees have different loadings for Monday to Friday work and for Saturday, Sunday or public holiday work.
  • The casual loading does not apply to overtime hours.
  • The usual casual minimum is 3 hours, but certain instructor, trainer, tennis coach and trainee practical work classifications can be engaged for a minimum of one hour.

Roster Within The Ordinary Hours And Broken Shift Limits

cl 13.1, 13.2, 13.3, 13.4

Fitness businesses often rely on split classes and peak periods. The award allows that, but only within strict broken shift rules.

  • Ordinary hours sit within wide spans, including early mornings and late evenings.
  • Ordinary hours average 38 a week over 4 weeks and cannot exceed 10 hours in one day.
  • Broken shifts are allowed, but only in 2 parts, for at least 3 hours total exclusive of meal breaks, and within a 12 hour overall span.

Do Not Treat Rosters Informally

cl 13.5, 13.6, 13.7, 14

Notice, recordkeeping and break settings are as important as the span of hours itself, especially where classes change week to week.

  • Employees must be told their rostered hours and generally get 7 days' notice of changes, except in an emergency.
  • RDO systems and make-up time can be used if they are properly agreed and recorded.
  • Break rules sit separately and should be configured alongside the shift pattern.

Match The Level To The Work And Check Allowances

cl 17.2, 17.3, Schedule A

Classification and allowances are closely linked in this award. A wrong level or a missed broken shift allowance can undermine an otherwise tidy pay run.

  • Allowance issues commonly arise for leading hands or supervisors, broken shifts, first aid, overtime meals, vehicle use and uniforms or protective clothing.
  • Schedule A distinguishes true entry level duties from higher level work such as unsupervised swimming and water safety teaching, more skilled customer service and coaching functions.
  • Classification should follow the work actually being done, not a generic label like instructor or receptionist.

04Pay rates, penalties and allowances

The safest way to check a current rate is to start with the employee's classification, employment type and working pattern, then use Fair Work's current pay guide or Pay and Conditions Tool. Rates can change after an Annual Wage Review or an award variation.

05Common workplace examples

Swim Teacher Moves Out Of Direct Supervision

That can point to Level 2 rather than Level 1. The schedule says Level 1 includes swimming and water safety teaching as part of structured training or direct supervision, while Level 2 covers responsibility for providing part of that teaching without direct supervision.

Receptionist Works Early Morning Then Returns For Evening Classes

The award allows a broken shift, but only within the clause 13.4 limits. If the shift is rostered as a broken shift, the broken shift and excess fares allowances under clause 17.2(b) should also be checked.

Tennis Program With Off-Site Admin Support

The award can cover the coaching activity, but not every admin task around it. If the employee's support role is performed outside the covered centres or coaching setting, the off-site admin exclusion needs to be checked.

Casual Group Instructor Booked For A Short Class

The role may be engaged for the shorter casual minimum if it fits one of the listed instructor, trainer, coach or trainee practical work classifications. If not, the ordinary casual minimum still applies.

06Recent changes to this award

PR799280, PR799374, PR799529

The current consolidated award incorporates these recent variation determinations. Use the consolidated wording when checking any affected clause, schedule, rate or allowance.

Affected: 15 - Minimum rates, 17 - Allowances, Schedule B - Summary of Hourly Rates of Pay, Schedule C - Summary of Monetary Allowances, Schedule D - Supported Wage System

07What to do next

  1. 01Separate centre-based operational roles from head office or off-site support roles before assigning an award.
  2. 02Use different roster templates for straight shifts and broken shifts so the 2 part and 12 hour span rules are not missed.
  3. 03Flag casual instructor and coaching roles that can use the shorter minimum engagement and keep the classification basis on file.
  4. 04Train managers that unsupervised swimming and water safety teaching is not the same as assisting under direct supervision.
  5. 05Set payroll checks for broken shift, first aid, meal, vehicle and uniform related allowances.
  6. 06Keep written records of any RDO or make-up time arrangements.

08Common questions

Are head office or off-site admin staff covered?

Not necessarily. The award specifically says it does not cover an employee engaged to provide administrative or other operational support outside the listed fitness and recreation settings. Head office style support roles need a separate coverage check.

Can a casual instructor be engaged for only one hour?

Sometimes. The usual casual minimum is 3 hours, but the award allows a 1 hour minimum for certain instructor, trainer, tennis coach and trainee practical work classifications.

Does unsupervised swimming teaching affect classification?

Yes, if the employee is responsible for providing part of swimming and water safety teaching without direct supervision or otherwise meets the Level 2 triggers. The award draws that distinction expressly in Schedule A.

Is there a separate allowance for a broken shift?

Yes. A rostered broken shift attracts both a broken shift allowance and an excess fares allowance under the allowance clause.

How much notice is needed for roster changes?

Yes. The award requires at least 7 days' notice of a change to rostered hours except in an emergency, so short notice changes need care.

Official sources and related help

This guide is general information, not legal advice. Modern award coverage and classification depend on the facts. Check the current official award and get advice for your business before relying on this page.

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