Award register

MA000061CurrentEnergy and resources

Gas Industry Award

This award can cover more than field crews alone. The main issues are checking the exclusions carefully, classifying mixed technical and support roles properly, and keeping separate payroll logic for day work, shiftwork and availability duty.

Consolidated through
1 July 2026
Source checked
1 August 2026
Official source
Current award

01Who this award covers

This award is broader than many people expect. It can cover field, plant, metering, warehouse and administration roles within gas transmission, distribution, wholesaling and retailing, but it does not extend to every gas-related business or to professional and managerial roles.

Businesses and work usually covered

  • General hands and pipelines roles in gas transmission and distribution
  • Meter readers, meter repairers, storekeepers and mains layer assistants within the schedule
  • Plant maintenance roles inside the gas industry
  • Basic administration roles that sit within the schedule levels and are not wholly or mainly professional or managerial

When another award or arrangement may apply

  • Retail, marketing and supply of gas that is incidental or supplementary to an employer covered by the Electrical Power Industry Award 2020
  • Industrial, medical and special gases
  • Liquefied petroleum gas
  • Employers and employees covered by the Hydrocarbons Industry (Upstream) Award 2020 or the Road Transport and Distribution Award 2020
  • Employees wholly or mainly engaged in professional or managerial positions

02Roles and classifications

The award contains classification levels that connect an employee's duties, skills and responsibility to a minimum rate. Common role descriptions include:

  • Transmission, distribution, wholesaling and retailing of gas to industrial, commercial and domestic consumers
  • Labour hire and group training employees doing covered gas industry classification work
  • Classification based field, metering, warehouse, plant maintenance and administration work within the gas industry definition
  • Shiftwork and availability duty arrangements in gas operations

A familiar job title is only a starting point. Match the employee's real duties against the classification definitions and keep a written record of the level selected.

03Rules employers need to check

Confirm The Gas Industry Boundary

cl 4.1, 4.2, 4.3, 4.6

Coverage is broad inside the gas industry, but the exclusions are just as important. They remove several roles that might look similar at first glance.

  • Check whether the work is really in gas transmission, distribution, wholesaling or retailing to consumers.
  • Do not assume every gas related role is in scope. The award excludes incidental electrical power activity, industrial or medical gases, LP gas, upstream hydrocarbons, road transport coverage and professional or managerial roles.
  • Where a business has mixed functions, match the employee to the work actually performed.

Set The Engagement Terms Properly

cl 8.1, 8.2, 10.1, 10.2

The award expects a structured engagement model. Written engagement terms and the 4 hour part-time minimum are core compliance points.

  • Employees can be full-time, part-time or casual, and the terms of engagement must be given in writing.
  • Part-time employees must have predictable hours, receive pro rata conditions and be engaged for at least 4 consecutive hours on a shift.
  • Do not use ad hoc short part-time call-ins.

Use Casual Employment Deliberately

cl 11.1, 11.2, 11.4

Casual arrangements can be shorter than part-time ones in this award, but there is still a minimum call-in and a separate overtime framework.

  • Casuals receive the casual loading for each ordinary hour worked.
  • A casual employee must be engaged and paid for at least 2 consecutive hours each time they attend work.
  • The pathway from casual to full-time or part-time sits in the NES and still needs to be considered.

Classify By The Schedule, Not By Job Title

cl 12, Schedule A, 15

This award contains detailed role descriptions. They are useful because gas businesses often have mixed technical and support roles that look similar but sit at different levels.

  • The classification structure should drive pay, not the label used on a roster.
  • The extracted schedule places basic administration, general hand and plant maintenance grade 1 roles at Level 1, and roles such as meter reader, storekeeper and mains layer assistant at Level 2.
  • Level 3 moves into more complex work with broader skills and responsibility, and travelling roles require a current and relevant drivers licence.

Separate Day Work From Shiftwork

cl 13.1, 13.3, 13.4

Gas operations often blend day work and shiftwork. The award allows flexibility, but only through specific majority agreement mechanisms and safety conditions.

  • Day work ordinarily sits between 7.00 am and 6.00 pm Monday to Friday, unless the employer and majority of employees agree to alter the spread or days.
  • Continuous shiftworkers and non-continuous shiftworkers have separate ordinary hours rules.
  • Up to 12 ordinary hours a day can be worked for both shiftwork systems by majority agreement, but only with the required health monitoring, supervision and roster arrangements.

Build Operational Allowances And Break Rules Into Payroll

cl 13.4, 17.2, 17.3, 17.4

The operational detail matters here. Breaks, emergency availability and protective clothing are routine gas industry issues, not rare exceptions.

  • A non-continuous shiftworker cannot be required to work more than 5 hours without a meal break.
  • The extracted allowances cover first aid, availability duty, overtime meals and protective clothing reimbursement.
  • Availability duty should be treated as its own payroll item rather than folded into an all-in salary assumption.

04Pay rates, penalties and allowances

The safest way to check a current rate is to start with the employee's classification, employment type and working pattern, then use Fair Work's current pay guide or Pay and Conditions Tool. Rates can change after an Annual Wage Review or an award variation.

05Common workplace examples

Meter Reader Paid As A Basic Entry Level Worker

The schedule expressly lists meter reader at Level 2, so that role should not automatically be paid as entry level general hand work. The classification should follow the schedule definition.

Field Technician Put On Emergency Availability Duty

The award allows an availability duty allowance where the employer requires the employee to be continuously available outside normal working hours to attend an urgent or emergency situation. That allowance is separate from the later payment for the actual call-out work.

Office Manager In A Covered Gas Business

No. The award excludes employees wholly or mainly engaged in professional or managerial positions, so an office manager or professional engineer may fall outside this award even if the business itself is covered.

Part-Time Worker Called In For A Short Site Visit

That is too short for part-time work under this award. A part-time shift must be at least 4 consecutive hours, so the business would need to reconsider the engagement model and any overtime or casual implications.

06Recent changes to this award

PR799280, PR799341, PR799497

The current consolidated award incorporates these recent variation determinations. Use the consolidated wording when checking any affected clause, schedule, rate or allowance.

Affected: 15 - Minimum rates, 17 - Allowances, Schedule B - Summary of Hourly Rates of Pay, Schedule C - Summary of Monetary Allowances, Schedule E - Supported Wage System

07What to do next

  1. 01Start every coverage review by checking whether the work is consumer gas supply work or falls into one of the express exclusions.
  2. 02Issue written engagement terms that clearly identify full-time, part-time or casual status and keep them with payroll records.
  3. 03Use the schedule definitions to separate Level 1 support roles from Level 2 metering, warehouse and mains support roles.
  4. 04Create a roster approval step for any change that pushes day work outside the usual spread or moves work onto weekends.
  5. 05Flag first aid, availability duty and protective clothing costs as separate payroll items rather than manager discretion items.
  6. 06Check that any mobile field role requiring travel also meets the drivers licence requirement in the schedule.

08Common questions

Are managers or professional staff covered by this award?

No. The award expressly excludes employees wholly or mainly engaged in professional or managerial positions, so those roles need a separate coverage analysis.

Can a part-time gas worker be rostered for a 2 hour shift?

No. A part-time employee must be engaged for a minimum of 4 consecutive hours on any shift under the extracted clause, so short call-ins are a risk.

Does availability duty trigger a separate allowance?

Yes, if the employee is required to be on availability duty in the sense used by the award. That is a separate allowance question from the payment for time later worked on an emergency.

Do some classified roles require a drivers licence?

Usually yes. The schedule says any role requiring travel to various locations must hold a current and relevant drivers licence.

Does this award cover LP gas work?

Not necessarily. The award excludes the industry of the manufacture, processing, transportation, storage, distribution, marketing and sale of liquefied petroleum gas, so LP gas work needs its own coverage check.

Official sources and related help

This guide is general information, not legal advice. Modern award coverage and classification depend on the facts. Check the current official award and get advice for your business before relying on this page.

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