Award register

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Real Estate Industry Award

The Real Estate Industry Award is mainly about getting the classification and pay model right. For small businesses, the biggest risks are leaving employees in associate level roles after their duties expand, mixing up wages plus commission with commission-only employment, and handling private vehicle use informally.

Consolidated through
1 July 2026
Source checked
1 August 2026
Official source
Current award

01Who this award covers

The Real Estate Industry Award covers employers providing the real estate services listed in clause 4.2, but coverage still turns on the employee's actual classification. Titles like assistant, property manager or sales agent are not enough on their own, and if another award could also apply the employee must be placed in the classification most appropriate to the work and the environment.

Businesses and work usually covered

  • Real estate agency work connected with the sale, acquisition, leasing or management of residential, commercial, retail, industrial, recreational, hotel, retirement and other real property or businesses.
  • Business and hotel broking.
  • Strata and community title management or similar services.
  • Stock and station agency.
  • Buyers agency.
  • Real estate valuation.
  • On-hire labour supplied into the real estate industry.
  • Group training services for trainees hosted into covered real estate work.

When another award or arrangement may apply

  • Employees excluded from award coverage by the Fair Work Act.
  • Employees covered by a modern enterprise award or enterprise instrument.
  • Employees covered by a State reference public sector modern award or State reference public sector transitional award.

02Roles and classifications

The award contains classification levels that connect an employee's duties, skills and responsibility to a minimum rate. Common role descriptions include:

  • Real Estate Employee Level 1 associate working under supervision.
  • Property Sales Assistant or Property Sales Associate.
  • Buyer's Agent Assistant or Associate.
  • Property Management Assistant or Associate, Property Officer, or Leasing Officer or Assistant.
  • Real Estate Employee Level 2 representative such as a salesperson, buyer's agent, property manager, business development manager, or strata manager.
  • Real Estate Employee Level 3 supervisor managing lower level staff and workflow.
  • Real Estate Employee Level 4 licensee-in-charge or agency manager responsible for statutory compliance under real estate law.

A familiar job title is only a starting point. Match the employee's real duties against the classification definitions and keep a written record of the level selected.

03Rules employers need to check

Match the role to the right real estate level

cl clause 4, clause 12, Schedule A

Coverage depends on both the business activity and the employee's actual level of work. Real estate style job titles are not enough by themselves.

  • Check that the business is providing services within the real estate industry definition in clause 4.2.
  • Give the employee a written classification at engagement and whenever the classification changes.
  • Level 1 associates work under supervision and cannot be responsible for listing or selling property or businesses or managing rental or strata or community title properties.

Plan ordinary hours and rostered time off properly

cl clause 13

Weekend inspections and flexible rosters are common in real estate, but the award still imposes a clear hours and break framework.

  • Ordinary hours are 38 per week and may be worked on any day of the week.
  • Hours may be averaged over 8 weeks, but the average cannot exceed the clause limits.
  • Employees other than casuals must get either one and a half or 2 rostered days free of duty each week, and no employee should work more than 5 hours without at least a 30 minute unpaid meal break unless the short roster exception is used.

Use written commission, bonus and incentive arrangements

cl clause 15.2, clause 16.1, clause 16.2, clause 16.3

The award allows incentive arrangements, but only if they are documented and administered with discipline rather than handled informally.

  • Any commission on top of wages, and any bonus or incentive entitlement, must be set out in a written agreement.
  • Give the employee a signed copy and use a further written agreement if the arrangement changes later.
  • Account to the employee in writing for the entitlement, and pay it within 14 days after it becomes payable, noting it only becomes payable after the employer receives cleared funds from the client.

Treat commission-only as a separate compliance model

cl clause 14.3, clause 14.4, clause 16.7

Most commission mistakes happen because employers blur together ordinary commission arrangements and commission-only employment. The award treats them very differently.

  • Commission-only employment is a separate model from wages plus commission. It is only available to certain Level 2 or higher employees engaged in property sales or commercial, industrial or retail leasing.
  • The employee must be at least 21, appropriately licensed or permitted under real estate law, have the required 12 consecutive months of prior experience in the last 3 years, and must not be part-time, casual, junior, a Level 1 employee or a trainee.
  • The award sets a minimum commission-only rate, requires annual review against the minimum income threshold amount, and requires the arrangement to stop if the threshold is not met.

Reimburse private vehicle use using the award method

cl clause 17.2, clause 17.3, clause 17.4

Private vehicle use is a live issue in real estate businesses. The award gives a structured reimbursement model and it should be followed deliberately.

  • If the employer requires an employee to use their own motor vehicle, reimbursement must be made under the standing charge and per kilometre method, an agreed written lump sum under clause 17.2, or the alternative per kilometre method under clause 17.3.
  • Part-time and casual employees paid under clause 17.2 use a daily one-fifth calculation for the standing charge or lump sum component.
  • Keep the required records where the alternative per kilometre method is used, and remember these vehicle allowance clauses do not apply to commission-only employees.

Check the NES and overlapping instruments

cl clause 3, clause 4.5, clause 4.6

The award is important, but it is not always the last step in the coverage analysis. Overlap questions still matter before payroll is locked in.

  • The National Employment Standards continue to apply alongside the award.
  • Enterprise instruments and State public sector awards can displace coverage.
  • If another award could also cover the employer, use the classification most appropriate to the work performed and the environment in which it is normally performed.

04Pay rates, penalties and allowances

The safest way to check a current rate is to start with the employee's classification, employment type and working pattern, then use Fair Work's current pay guide or Pay and Conditions Tool. Rates can change after an Annual Wage Review or an award variation.

05Common workplace examples

Assistant role stays under supervision

A property sales assistant mainly handles enquiries, paperwork, open home support and follow-up work under a senior salesperson's direction. That fits comfortably within Level 1 while the employee is still assisting under supervision and does not have responsibility for listing or selling property.

Assistant role grows into property management responsibility

A property management assistant starts handling a portfolio, dealing directly with owners and tenants, arranging maintenance and processing tenancy work without simply supporting a more senior person. That work points away from Level 1 and the classification should be reviewed against the representative level.

Non-commission-only employee required to use a private vehicle

A salaried property sales representative is required to use their own car for inspections and client meetings. The business should reimburse that use under clause 17.2 or 17.3 rather than treating it as a private expense. If the employee later moves to a valid commission-only arrangement, the vehicle allowance rules need to be reconsidered because clauses 17.2 to 17.8 no longer apply.

06Recent changes to this award

PR799280, PR799386, PR799541

The current consolidated award incorporates these recent variation determinations. Use the consolidated wording when checking any affected clause, schedule, rate or allowance.

Affected: 14 - Minimum rates, 17 - Allowances, Schedule B - Summary of Hourly Rates of Pay, Schedule C - Summary of Monetary Allowances, Schedule D - Supported Wage System

07What to do next

  1. 01Review each real estate role against the award levels, especially where an assistant has started taking responsibility for listings, sales, property management or strata work.
  2. 02Issue and keep a written classification notice at engagement and whenever duties move the employee into a different level.
  3. 03Put every commission, bonus or incentive arrangement in writing and give the employee a signed copy.
  4. 04Before moving anyone to commission-only employment, check each eligibility requirement one by one and diarise the annual review against the minimum income threshold amount.
  5. 05Track ordinary hours over the 8 week averaging period and make sure non-casual staff still receive the required rostered time off.
  6. 06If an employee is required to use their own car, decide which award reimbursement method applies and keep the records needed for that method.

08Common questions

Does the award apply just because my business is in real estate?

No. The business must be providing the services listed in clause 4.2, and the employee must fit a classification covered by the award. If more than one award could apply, clause 4.6 requires the classification that is most appropriate to the work performed and the environment in which it is normally performed.

Can a Level 1 associate run their own listings, sales or property portfolio?

No. A Level 1 associate works under supervision and cannot have responsibility for listing or selling real property or businesses or for managing rental or strata or community title properties. If the employee has moved into those responsibilities, the classification should be reviewed.

Can I pay commission or bonuses on top of wages?

Yes. The award allows commission, bonus and incentive arrangements on top of wages, but the method of calculation or entitlement must be set out in a written agreement, the employee must get a signed copy, and payment must be made within 14 days after the entitlement becomes payable. Under clause 15.2, the entitlement only becomes payable once the employer has received cleared funds from the client for the relevant transaction.

When can I use commission-only employment?

Only in a narrow set of circumstances. Commission-only employment is limited to certain Level 2 or higher employees engaged in property sales or commercial, industrial or retail leasing, and the employee must not be part-time, casual, junior, a Level 1 employee or a trainee. The award also requires a written agreement, the right licence or authority under real estate law, at least 12 consecutive months of relevant experience in the previous 3 years, a minimum age of 21, and evidence that the minimum income threshold amount requirements are met.

What if the employee uses their own car for work?

If the employer requires the employee to use their own motor vehicle, the employee must be reimbursed under the award method in clause 17.2 or the alternative method in clause 17.3. But clauses 17.2 to 17.8 do not apply to commission-only employees, so businesses should not assume the same vehicle rule applies across every commission model.

Official sources and related help

This guide is general information, not legal advice. Modern award coverage and classification depend on the facts. Check the current official award and get advice for your business before relying on this page.

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