The ACCC alleged that Jayco made misleading design and terrain capability representations about its Outback, Cross Trak and All Terrain RVs. According to the judgment, the ACCC said Jayco’s promotional words, statements and images had the effect of representing that the relevant RVs were designed for use off-road and or on 4WD only tracks. It also alleged that using the words 'All Terrain' represented that a particular model was designed for use on all types of terrain, including 4WD only tracks.
The ACCC’s case relied heavily on Jayco’s service and warranty terms. The warranty said, among other things, that Jayco RVs were not designed for hard impact or heavy landings, rutted roads and tracks, or use on four-wheel drive only tracks, and should not be towed on those roads or tracks. It also said no Jayco RV should be exposed to water crossings at or above body floor level. For the Outback range, the warranty referred to limited use on unsealed roads. For the Cross Trak and All Terrain models, it referred to travel on gravel or graded unsealed roads with minor undulations, but said they were not suitable for tight undulating tracks or roads.
Jayco denied that the alleged representations were conveyed. It said the promotional material overwhelmingly depicted the RVs on terrain consistent with their design capabilities. It also said the RVs were designed to be suitable for some off-road settings and that such use was covered by the warranty. In its response, Jayco pointed to design features said to enable towing beyond sealed bitumen roads, including higher ground clearance, enhanced suspension, protective side checker plates and more strong tyres. For the All Terrain model, Jayco also referred to features permitting increased off-grid use, including larger battery capacity.
That set up the procedural fight. Jayco had filed expert reports addressing a practical question: to what extent each relevant RV was suitable or not suitable to be taken off road, and over what types of terrain it could be towed by an appropriate vehicle. The ACCC tried to stop that evidence before trial. It argued that the case was about design, not later expert opinions about suitability, and that dealing with the evidence would add unnecessary time and cost.