Almost every Fair Work problem traces back to this question. Employees get the full safety net - minimum pay, leave, notice, unfair dismissal protection. Genuine contractors run their own business and generally do not. So the label on the agreement matters far less than how the relationship actually works in practice.
Commonwealth Act
Fair Work Act 2009
The Fair Work Act is the central federal workplace law for Australian employers.
Plain-English explainers, not legal advice. Check the linked official source before you rely on a specific section, and get advice for your situation.
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Quick read
- Small businesses feel this Act through employment contracts, policies, rostering, dismissal processes, award coverage, leave rules and contractor classification.
- A useful business page should translate the Act into the moments where an owner hires, pays, manages or exits a worker.
Likely relevant if
- Employers hiring staff in Australia
- Businesses using contractors or mixed workforces
- Startups preparing employment contracts and workplace policies
Check first
- Check National Employment Standards, award coverage and minimum pay rules.
- Use clear employment contracts and keep policies aligned with workplace law.
- Handle performance management, termination and redundancy carefully.
Step one: are they an employee or a contractor?
Key points
- Do you control how, when and where the work is done? That points to employee.
- Do they work mostly for you, using your tools, looking like part of your team? That points to employee.
- Do they run their own business, carry their own risk, invoice multiple clients and use their own equipment? That points to contractor.
The safety net: minimum pay, the NES and awards
For employees, three things set the floor: the National Minimum Wage, the National Employment Standards (the NES - a set of minimum entitlements that apply to almost everyone), and a modern award if one covers the work. A contract can be more generous than this floor, but never less.
| Entitlement (NES) | What it means in practice |
|---|---|
| Hours of work | A cap on ordinary weekly hours, plus rules about reasonable additional hours. |
| Leave | Paid annual leave, paid personal/carer’s leave, and other leave types like parental and long service. |
| Notice & redundancy | Minimum notice of termination, and redundancy pay where it applies. |
| Flexibility & information | The right to request flexible arrangements, and a Fair Work Information Statement for new starters. |
Hiring someone the right way
A clean hire saves you from most disputes later. The goal is simple: the employee knows exactly what they are getting, and you can prove you met the basics.
- 1
Confirm the award and classification
Work out which modern award (if any) applies and at what level, then set pay at or above that rate plus super.
- 2
Put it in a written contract
Spell out the role, pay, hours, leave, probation and termination. A clear contract is your best protection.
- 3
Give the Fair Work Information Statement
Provide it to every new employee - and the Casual Employment Information Statement for casuals.
- 4
Set up super, tax and records
Register for PAYG, collect tax and super details, and keep proper pay and time records from day one.
Managing performance without creating risk
You are allowed to manage and even dismiss underperformers - what gets businesses into trouble is doing it without a fair process or for the wrong reason. Keep it documented, consistent and calm.
Risk points
- Set clear expectations and put concerns in writing before they become formal.
- Give the person a genuine chance to respond and to improve.
- Keep notes of conversations, warnings and the reasons for decisions.
- Never act because someone exercised a workplace right (like taking leave or making a complaint) - that is a separate, serious risk.
Ending employment: notice, unfair dismissal and redundancy
When employment ends, two regimes matter most: unfair dismissal (was the dismissal harsh, unjust or unreasonable?) and general protections (was it for a prohibited reason?). Small businesses get some specific help here, but only if they follow the process.
Key points
- Employees generally cannot claim unfair dismissal until they pass a minimum employment period - 6 months, or 12 months for a small business (fewer than 15 employees).
- If you are a small business and you follow the Small Business Fair Dismissal Code, a dismissal is much harder to challenge.
- Give the correct notice (or pay in lieu) based on length of service.
- A genuine redundancy is treated differently from a dismissal - but it has to be genuine, with consultation where an award requires it.
The mistakes that cost small businesses the most
In practice
- Paying a flat rate or salary that quietly falls below the award once you count overtime, penalties and loadings.
- Treating a long-term casual as a permanent without addressing casual conversion.
- Misclassifying an employee as a contractor.
- Dismissing someone without a fair process or a defensible reason.
- Keeping poor pay and time records, which makes any dispute much harder to defend.
If you remember five things
Key takeaways
- The reality of the relationship, not the label, decides employee vs contractor.
- Pay at or above the award; getting the classification right prevents most underpayments.
- Use a written contract and hand over the Fair Work Information Statement on day one.
- Manage performance with a fair, documented process - and never for a prohibited reason.
- Small businesses get extra dismissal protection, but only if they follow the Code.
Plain-English glossary
- National Employment Standards (NES)
- Ten minimum entitlements - covering things like leave, hours and notice - that apply to most employees regardless of any contract or award.
- Modern award
- An industry or occupation instrument setting minimum pay and conditions above the NES.
- Unfair dismissal
- A dismissal that is harsh, unjust or unreasonable; eligible employees can apply to the Fair Work Commission.
Common questions
Which award covers my employee?
Awards are based on the industry and the work performed. Use the Fair Work Ombudsman's tools and the classification descriptions - getting this wrong is the most common cause of underpayment.
When can an employee claim unfair dismissal?
Generally after completing the minimum employment period (6 months, or 12 months for a small business) and where they are within the earnings or award coverage rules. A fair, documented process reduces the risk.
Can I just call a worker a contractor?
No. Courts look at the real substance of the relationship. A written contractor agreement helps, but the actual working arrangement must genuinely be independent.
Related topics
How Sprintlaw can help
Update history
Fair Work reproductive health leave Bill tracked
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Building Cooperative Workplaces Bill added to tracker
A Government workplace relations Bill was introduced in the House of Representatives on 3 June 2026 and is before the House.
Fair Work Act added to the business law tracker
The Fair Work Act is now tracked as a priority law for Australian employers and startups using employees or contractors.
Fair Work transfer-of-business history added
The 2012 Act extended transfer-of-business rules for certain moves from state public-sector employment into national system employment.
Fair Work (Building Industry) Act 2012 history added
The Federal Register lists the Fair Work (Building Industry) Act 2012 as a repealed Act with a latest version ending on 1 December 2016.
Fair Work (Commonwealth Powers) Act 2009 history added
Victorian Legislation records the Fair Work (Commonwealth Powers) Act 2009 as Act 24 of 2009 in the as-made collection.
Fair Work (Registered Organisations) Act 2009 history added
The Federal Register lists the Fair Work (Registered Organisations) Act 2009 as an in-force Act administered by workplace portfolios.