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Service Agreements

Service Agreements are important for all businesses who want to solidify their business deals. For service providers, a Service Agreement will secure your revenue streams and protect your liability. For customers, a good agreement will ensure that you are supplied with the right services, at the right time.

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Here are the packages commonly requested by other businesses:

Drafting a Service Agreement

Whether you’re a provider or receiver of services, it’s important to ensure that your expectations are in writing. Make sure you draw up a contract.

3 THINGS YOU NEED TO KNOW
  1. Set the tone: The advantage of preparing the first draft is that you get to set the tone and define the key issues in negotiations.
  2. Standard T&Cs: If you’re frequently dealing with similar customers, consider standardising your T&Cs. This will save you legal costs and help you better understand your business relationships.
  3. Disputes: A good contract should address how to resolve disputes if and when they arise. Thinking about potential disputes from the outset can actually help you avoid them altogether.

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Reviewing a Service Agreement

When you’re doing business involving services, you’ll often be asked to sign a contract. Take the opportunity to negotiate a good deal.

3 THINGS YOU NEED TO KNOW
  1. Don’t just sign: Always read what you’re signing. A good lawyer will be able to quickly spot outrageous clauses you shoudn’t accept.
  2. Negotiate: When you’re given a contract to sign, use the opportunity to negotiate. The other party is not going to insert clauses that are favourable to you.
  3. A contract is the record of the deal: Ultimately, contracts record the bargain that was struck. It is usually the first port of call when disputes occur, so make sure the contract accurately reflects the deal.

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