Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
Launching a candle business is a great way to turn creativity into a profitable product brand. Demand for home fragrance continues to grow, and candles are perfect for online stores, markets, subscriptions, and wholesale to boutiques.
But success takes more than a beautiful scent and packaging. To build a sustainable candle brand, you’ll want the right business structure, strong contracts, compliant labelling and marketing, and protection for your brand from day one.
In this guide, we’ll walk through how to set up a candle business in Australia the right way - with a practical checklist and the key legal steps to protect your business as it grows.
Why Start A Candle Business?
Candles are a flexible product. You can start small from home, test your range at local markets, then scale into eCommerce and wholesale. Margins can be healthy if you control costs and develop a loyal customer base.
They’re also brand-led. With a strong name, logo and packaging, you can stand out quickly - which is why protecting your brand legally is so important early on.
Step-By-Step: Setting Up Your Candle Business
1) Research Your Niche And Build A Plan
- Define your target customer (gifts, luxury home fragrance, eco-conscious buyers, event favours, corporate gifts).
- Choose a clear product range (signature scents, seasonal releases, travel tins, melts, diffusers).
- Map suppliers (wax, wicks, fragrance, vessels, labels) and quality controls (wick testing, burn tests, packaging integrity).
- Decide sales channels (online store, markets, wholesale, subscriptions).
- Set pricing, margins, and logistics (shipping, fulfillment, storage).
A simple business plan will keep you focused and helps you identify legal and operational steps before launch.
2) Choose Your Structure And Register
At a minimum, you’ll need an Australian Business Number (ABN). You should also decide which structure suits your goals and risk profile:
- Sole Trader: Simple and low-cost, but you are personally responsible for business debts and liabilities.
- Partnership: For two or more people running the business together. You’ll usually pair this with a partnership agreement. Partners are generally jointly liable.
- Company (Pty Ltd): A separate legal entity that limits personal liability and may be better for growth and wholesale relationships. Set-up and ongoing compliance costs are higher, but it can present more professionally to retailers and investors.
If you’re aiming to grow into national retail or hire staff, a company structure may make sense. You can get help with Company Set Up to ensure the structure, directors, and shareholdings are recorded correctly from day one.
3) Name, Brand And Trade Mark Protection
Registering a business name doesn’t stop others using a similar brand - trade marks do. To protect your candle brand nationwide, consider applying to Register Your Trade Mark (for your name and/or logo) before you invest heavily in packaging and marketing.
Because candles are a physical product, choosing the right categories matters. Our guide to Trade Mark Classes can help you target the classes that cover candles, home fragrance, and related goods.
4) Source Safely: Suppliers, Manufacturing And Quality
Whether you pour in-house or use a third-party manufacturer, get the terms in writing. A clear Supply Agreement can set minimum quality standards, delivery timeframes, liability for defects, and what happens if materials are delayed.
Build a testing routine (wick type, melt pool, burn time, soot/smoke, vessel temperature). Keep records. If there’s ever a safety complaint, these records help show you took reasonable steps.
5) Set Up Your Sales Channels
For an online shop, set up compliant website policies, checkout terms and returns processes. For markets and wholesale, organise insurance, pricing sheets, and clear wholesale terms. We cover the key documents below.
6) Sort Finance, Tax And Insurance
Open a separate business bank account and keep clean records. Register for GST if required (currently if turnover is $75,000 or more). Speak with your accountant about pricing, cash flow, and inventory.
Insurance is also worth considering (for example, public/product liability). While this article focuses on legal documents and compliance, risk transfer through insurance can complement your contracts.
Do I Need Any Licences Or Permits For A Candle Business?
There isn’t a single “candle licence” in Australia, but there are rules you must follow depending on how and where you operate.
Home-Based And Market Stalls
- Home business rules: Check your local council’s home-based business policies (parking, deliveries, signage, storage of materials) and whether you need approval for production at home.
- Markets: Event organisers often require public liability insurance, a risk assessment, and safe display practices (no open flames at the stall unless permitted, secure shelving, no trip hazards).
Labelling And Safety
- Safety and warnings: Include standard candle safety statements (e.g. keep away from flammable materials, never leave burning unattended, burn on heat-resistant surface) and follow best practice burn-testing.
- Fragrance/allergen information: While candles aren’t foods or cosmetics, it’s good practice to display key fragrance oils if they could trigger sensitivities.
- Packaging: Vessels should withstand heat; lids and boxes should not pose a fire risk. Avoid misleading “non-toxic” or “all-natural” claims unless you can substantiate them.
If you import any components, you’ll also need to ensure they meet Australian standards and that you can trace batches in case of a defect or recall.
What Laws Do Candle Businesses Need To Follow?
All product businesses selling to consumers in Australia must comply with the Australian Consumer Law (ACL) and other rules that apply to marketing, privacy and data. Here are the big-ticket items to get right.
Australian Consumer Law (ACL)
The ACL sets out consumer guarantees, refunds, repairs and replacements, and prohibits misleading or deceptive conduct. Be accurate and honest in product descriptions (burn time, size, scent), and make sure your returns and warranty statements align with the law.
When it comes to advertising and claims, Section 18 of the ACL prohibits misleading or deceptive conduct - see our plain-English guide to Section 18 for an overview of how this applies to everyday marketing and packaging.
Marketing And Email Compliance
If you build an email list for launches or promotions, you’ll need consent to send marketing messages and an easy way to unsubscribe. Our article on Email Marketing Laws explains what you can and can’t do when promoting your products by email in Australia.
Privacy And Data
If your online store collects personal information (names, emails, addresses for shipping, payment details via a gateway), you should have a clear Privacy Policy explaining how you collect, use and store that information. Good privacy practices build trust and reduce risk if anything goes wrong.
Website And Online Sales
Set fair, transparent terms at checkout. Your website should display Website Terms and Conditions that govern site use, IP ownership, limitations of liability, and acceptable conduct. Your product sales terms should also set out pricing, delivery timeframes, risk of loss, returns and warranties.
Product Safety And Recalls
Have a process to log batch numbers and customer orders in case you need to contact buyers about a defect. Investigate any safety complaints promptly and document your response. If a risk emerges, you may need to notify the appropriate authorities - good record-keeping makes this simpler.
What Legal Documents Will I Need?
The right documents will help you launch with confidence, manage risk and present professionally to customers, suppliers and retailers. Not every candle business needs every document below, but most will need several of them.
- Online Shop Terms: If you sell online, set out the terms that apply to each purchase (pricing, shipping, risk, returns, title). This can sit on your product pages or at checkout alongside your site terms.
- Website Terms and Conditions: Rules for using your site, including acceptable use, IP ownership, disclaimers, and limitations of liability.
- Privacy Policy: Explains what personal data you collect, why and how you store it, and users’ rights - essential for most online stores.
- Warranties Against Defects Policy: If you offer a voluntary product guarantee (e.g. “12-month wick guarantee”), this policy needs specific ACL wording to be valid.
- Supply Agreement: If you buy wax, fragrance oils, vessels or packaging from suppliers, set product specs, delivery, pricing, delays, defects and liability in writing. If you outsource pouring, use a manufacturing agreement with quality and testing obligations.
- Wholesale Agreement: For selling to boutiques or gift stores, set minimum order quantities, payment terms, shipping, recommended retail pricing, and returns process. A wholesale agreement also clarifies who handles customer warranty claims.
- Non-Disclosure Agreement (NDA): Useful when discussing your fragrance recipes, packaging designs or pricing with third parties before a contract is in place.
- Shareholders Agreement: If you have co-founders or investors in a company, a Shareholders Agreement covers ownership, decision-making, exits, and dispute resolution so everyone is aligned.
- Trade Mark Registration: Protects your brand name and logo across Australia, deters copycats and supports takedowns on marketplaces and social platforms.
Getting these documents tailored to your model (direct-to-consumer, wholesale, or both) is the best way to prevent avoidable disputes and present a professional brand to the market.
Selling Online Vs Markets And Retailers: What’s Different Legally?
Online Store
- Clear policies: Publish your purchase terms, returns policy and privacy notice in plain English at checkout.
- Shipping and risk: State shipping timeframes, risk of loss transfer, authority to leave, and procedures for damaged-in-transit. If you prefer a separate page, consider a dedicated shipping policy integrated with your terms.
- Content and claims: Be careful with product claims (e.g. “soy candles burn longer”) - ensure they’re accurate and not misleading under the ACL.
Markets And Pop-Ups
- Stall agreements: Read the organiser’s terms. They often include rules about setup, power use, incident reporting and insurance.
- On-site safety: Secure displays, no open flame demos without approval, and ensure candles are sold in safe packaging with warnings.
Wholesale To Retailers
- Terms on paper: Use a consistent wholesale agreement so each stockist is on the same footing (pricing tiers, MOQs, payment periods, returns, defective stock).
- Brand control: Address photography use, social media, discounting and end-of-line clearance to protect your brand positioning.
Common Pitfalls For Candle Startups (And How To Avoid Them)
- Skipping brand checks: Trading under a name already used in your category can lead to rebranding costs. Search and apply to Register Your Trade Mark early.
- Loose supplier terms: Without a supply or manufacturing agreement, quality and delivery disputes get expensive fast. Lock in specs, testing, and remedies from the start.
- Non-compliant policies: Templates that don’t match Australian Consumer Law or privacy requirements can undermine trust. Use local, clear terms and a compliant Privacy Policy.
- Unsubtle marketing claims: Overstating burn times or “non-toxic” claims can breach the ACL. Keep claims accurate and defensible.
- No paper trail: Keep records of batch numbers, tests and customer communications. They’re crucial if there’s a safety complaint.
Buying Or Franchising A Candle Business Instead?
Buying an existing brand or store can accelerate growth, but do your due diligence. Review financials, supplier terms, IP ownership (including registered trade marks), stock condition and any customer liabilities (warranties and returns). If you move forward, a robust Business Sale Agreement will cover assets, IP, stock, staff transfers, restraints and completion.
Franchising is less common in the candle space, but if you explore it, expect detailed marketing, brand standards and supply chain rules - and get legal advice before signing anything.
Key Takeaways
- Starting a candle business is more than scent and packaging - choose a structure, register your ABN, and put core legal foundations in place.
- Protect your brand early with trade marks and use clear, accurate claims to comply with the Australian Consumer Law.
- If you sell online, publish fair checkout terms, Website Terms and Conditions, and a transparent Privacy Policy.
- Lock in quality and timing with a written Supply Agreement for wax, fragrance and packaging (or manufacturing), and use wholesale terms when selling to retailers.
- Keep safety and labelling front of mind; document testing and batch details to manage product risk and complaints.
- Getting tailored legal documents and guidance early can prevent disputes and set your candle brand up for long-term growth.
If you would like a consultation on starting a candle business, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.







