MA000018CurrentHealth and community services

Aged Care Award

The Aged Care Award is mainly about getting coverage, classifications and roster structure right. The practical pressure points are part-time paperwork, the 28 day rostering model, ADO tracking, rest breaks and clear uniform and equipment arrangements.

Consolidated through
1 July 2026
Source checked
1 August 2026
Award coverage depends on the employer's industry and the work the employee actually performs. Job titles alone do not decide coverage. Check the coverage and classification clauses, any enterprise agreement, and the official award before changing pay or employment conditions.

Who this award covers

This is an industry award for the aged care industry. It covers employers in that industry and employees in the clause 14 classifications, but the multiple-award test still matters if a specialist occupational award could be more appropriate.

Businesses and work usually covered

  • Aged care industry operations
  • Employees performing work in the clause 14 classifications
  • On-hire staff placed into aged care work
  • Apprentices and trainees hosted into the industry

When another award or arrangement may apply

  • Employees excluded from award coverage by the Fair Work Act
  • Employees covered by a modern enterprise award, enterprise instrument or relevant State public sector award

Roles and classifications

The award contains classification levels that connect an employee's duties, skills and responsibility to a minimum rate. Common role descriptions include:

  • Employees in the clause 14 aged care classifications
  • On-hire employees working in the aged care industry
  • Apprentices and trainees hosted into aged care work under group training arrangements
  • Day workers and shiftworkers rostered under clause 22

A familiar job title is only a starting point. Match the employee's real duties against the classification definitions and keep a written record of the level selected.

Rules employers need to check

Test Coverage And Classification Together

4.1, 4.7

Coverage and classification have to be tested together under this award. The right answer depends on both the role and its work environment.

  • Check both industry coverage and classification coverage before applying the award.
  • Use the multiple-award rule where the employer has mixed workforces or specialist occupational roles.
  • Do not treat the award as a blanket answer for every job in a care setting.

Document Part-time And Casual Arrangements

10.3, 10.4, 10.5

Employment status is a core control point under this award. Part-time paperwork and the separate casual rules should both be set up carefully at commencement.

  • Part-time employees need a written regular pattern before they start, including hours, days and start and finish times.
  • Any agreed variation to those hours must also be in writing.
  • Casual employees receive the award casual loading for ordinary hours, and overtime for casuals is dealt with separately under clause 25.1(c).
  • Casual conversion is handled through the NES, not by an informal payroll choice.

Build Rosters Around The 28 Day Rules

22.1, 22.3, 22.4, 22.5

The award gives aged care employers roster flexibility, but only inside a structured hours system. ADOs, rest breaks and days off all need to be designed into the roster.

  • Ordinary hours can be arranged over 76 hours per fortnight, 114 hours per 21 days or 152 hours per 4 week period.
  • A 28 day cycle can be worked with 19 work days plus an accrued paid day off.
  • Employees other than casuals must be free from duty for at least 2 full days each week, 4 full days each fortnight or 8 full days each 28 day cycle.
  • A 10 hour break is required between rostered work unless it is mutually reduced to 8 hours.

Treat The Roster As A Formal Record

22.6

Rosters are a formal compliance document under this award. The two week display rule and the seven day change rule should be managed separately and deliberately.

  • The ordinary hours roster must be displayed where employees can access it.
  • The roster must be displayed at least 2 weeks before the first working period in it.
  • Roster changes usually require 7 days notice.
  • There is a narrow exception for mutually agreed extra part-time hours where the employee still keeps the required rostered days off.

Separate NES Rights From Award Terms

15.2, 6, 10.5

This award expects employers to separate award obligations from NES rights and to deal with uniform and equipment issues in a clear, documented way.

  • Uniforms and laundering are the employer's responsibility unless the parties agree to an allowance arrangement instead.
  • Where safety clothing or equipment is required, the employer must reimburse the employee for the cost.
  • The NES and the award operate together as the minimum conditions of employment.
  • Casual conversion is the clearest example of an NES right that needs to be managed alongside the award.

Control Everyday Payroll Risks

22.4, 22.6, 15.2

Most practical failures under this award happen in routine operations, not in the wage table itself. Roster administration and clothing arrangements are common examples.

  • Short shift turnarounds should be checked before the roster is issued.
  • Part-time extra hours should not be used to bypass the normal notice rule unless the clause 22.6 exception actually applies.
  • Uniform and safety clothing decisions should be reflected in payroll records, not handled informally.

Pay rates, penalties and allowances

The safest way to check a current rate is to start with the employee's classification, employment type and working pattern, then use Fair Work's current pay guide or Pay and Conditions Tool. Rates can change after an Annual Wage Review or an award variation.

Common workplace examples

Facility Uses A 19 Day Cycle With An ADO

Yes, if the roster is designed properly. Clause 22.1 allows a 28 day cycle with 19 work days and the twentieth day as an accrued paid day off, and clause 22.5 requires ADOs to be taken within 12 months of the first full ADO accruing.

Part-time Employee Picks Up Extra Agreed Hours

Not always. Clause 22.6 has a specific exception where the only change to a part-time roster is a mutually agreed addition of extra hours and the employee still keeps the required rostered days off for that week or fortnight. Anything beyond that should be checked against the normal roster change rule.

Employer Wants Staff To Buy Their Own Uniforms

The award expects more than ad hoc practice. Clause 15.2 says the employer must supply uniforms and maintain them at no cost unless the parties agree to an allowance arrangement instead, and safety clothing or equipment must be reimbursed where required.

Short Turnaround Between Two Shifts

Clause 22.4 requires at least a 10 hour break between rostered work unless the parties mutually agree to reduce it to 8 hours. A tighter turnaround should not be assumed to be compliant.

Recent changes to this award

PR799280, PR799299, PR799456

The current consolidated award incorporates these recent variation determinations. Use the consolidated wording when checking any affected clause, schedule, rate or allowance.

Affected: 14 - Minimum weekly wages, 15 - Allowances, 20 - National training wage, Schedule C - Supported Wage System

What to do next

  • Check every role against the clause 14 classification set before assuming the Aged Care Award is the right fit.
  • Use one signed template for part-time patterns that records weekly hours, days and start and finish times.
  • Set the roster calendar so ordinary hours are published at least 2 weeks ahead and standard changes are made with 7 days notice.
  • If the business uses a 19 day cycle plus an ADO, track accrual and make sure ADOs are taken within 12 months.
  • Choose one clear uniform process: supply and launder uniforms, or agree and pay the relevant allowances.
  • Train roster managers to check the 10 hour break rule before approving back-to-back shifts.

Common questions

Does working in aged care automatically mean this award applies?

No. Clause 4.1 ties coverage to the aged care industry and the clause 14 classifications, and clause 4.7 says the employee is covered by the classification most appropriate to the work and the environment in which it is performed.

How much notice is needed to change a roster?

Clause 22.6 requires the roster to be displayed at least 2 weeks ahead and usually requires 7 days notice for a roster change. A roster can be altered at any time where another employee is absent because of illness or in an emergency.

Can a full-time aged care roster include an ADO system?

Yes. Clause 22.5 allows a 28 day cycle with 19 work days and an accrued paid day off, and the ADO must be taken within 12 months of the first full ADO accruing.

What are the uniform rules?

Clause 15.2 says the employer must either supply uniforms and launder them or, by agreement, pay a uniform allowance and laundry allowance. Safety clothing and equipment required for the work must be reimbursed.

Where does casual conversion sit under this award?

Clause 10.5 sends casual conversion to the NES pathway in sections 66A to 66MA of the Act. It is not a separate award discretion item.

Official sources and related help

This guide is general information, not legal advice. Modern award coverage and classification depend on the facts. Check the current official award and get advice for your business before relying on this page.

Need help applying an award to your team?

Get practical legal help with award coverage, classifications, contracts and workplace changes.