MA000049CurrentTransport, logistics and maritime

Airport Employees Award

The Airport Employees Award is about matching roles to the airport classification structure and then applying the correct day worker or shiftworker hours framework. The biggest operational risks are casual setup, long-shift design, missed meal breaks and failing to track technical and ground service allowances.

Consolidated through
1 July 2026
Source checked
1 August 2026
Award coverage depends on the employer's industry and the work the employee actually performs. Job titles alone do not decide coverage. Check the coverage and classification clauses, any enterprise agreement, and the official award before changing pay or employment conditions.

Who this award covers

This is an industry award for employers that operate airports. It covers airport employees in the clause 14 classifications, but the award itself warns that another occupational award may still be more appropriate for some roles if there is no matching classification here.

Businesses and work usually covered

  • Airport technical services work
  • Airport administrative services work
  • Ground services work at an airport
  • Mechanical, electrical, plumbing and carpentry apprentices at airports

When another award or arrangement may apply

  • Local Government employees covered by another award
  • Employees excluded from award coverage by the Fair Work Act
  • Employees covered by an enterprise award, enterprise instrument or relevant State public sector award

Roles and classifications

The award contains classification levels that connect an employee's duties, skills and responsibility to a minimum rate. Common role descriptions include:

  • Technical services assistants and technical services officers
  • Administrative services officers
  • Ground services officers
  • On-hire employees, apprentices and trainees in covered classifications

A familiar job title is only a starting point. Match the employee's real duties against the classification definitions and keep a written record of the level selected.

Rules employers need to check

Check The Airport Classification First

4.1, 4.2, 4.3, 4.5

Coverage turns on airport operations plus the clause 14 classifications. The award itself flags that another occupational award may sometimes be the better fit.

  • Use this award where the employer operates an airport and the employee fits one of the airport classifications.
  • Do not assume it covers Local Government airport employees if another award already covers them.
  • On-hire employees and group training arrangements are expressly dealt with in clause 4.3.
  • Where more than one award could apply, use the classification most appropriate to the work and work environment.

Use The Correct Employment Model

10.1, 10.3, 11.1, 11.3

Employment type directly affects payroll under this award. Part-time arrangements need agreed hours, and casuals have both a loading rule and a separate minimum engagement rule.

  • Part-time employees work regular hours that average less than 38 per week, and the days and hours must be agreed with the employer.
  • Casual employees receive the minimum hourly rate plus a 25 percent loading for ordinary time.
  • The casual loading does not apply to overtime hours.
  • Casual employees must be engaged and paid for at least 2 consecutive hours each time they attend work.

Keep Day Worker Rosters Inside The Span

16.1, 16.2, 16.3, 16.5

Day worker rosters have a defined span and a daily cap. If the business needs wider operating hours, it should move deliberately into the shiftworker framework rather than stretching day worker rules.

  • For day workers, ordinary hours are 38 or an average of 38 per week arranged to suit the airport or department.
  • Day worker ordinary hours may be worked Monday to Friday between 6.30 am and 6.30 pm.
  • The spread of ordinary hours must not exceed 12 hours on any one day.
  • No employee can be required to work more than 10 ordinary hours on any one day.

Use The Shiftworker Rules Properly

17.2, 17.3, 17.4

Shiftwork under this award has its own structure. Meal timing, shift length and formal roster detail all matter at airport sites that operate beyond day worker hours.

  • Shiftworker ordinary hours must average 38 per week, inclusive of meal time, and must not exceed 152 hours within 28 consecutive days unless a different averaging arrangement is agreed.
  • An employee must not be required to work more than 5 hours without a meal break without overtime payment.
  • A shift is usually capped at 10 hours, although up to 12 ordinary hours can be agreed subject to health and safety safeguards and roster design.
  • Shift rosters must specify the start and finish times of ordinary working hours.

Track Allowances And Apprentice Costs

21.1, 21.2, 12.5, 12.6

Allowances and apprentice travel are easy to miss in airport operations because they depend on role type and training arrangements rather than a flat site-wide rule.

  • Allowances must be paid when the employee is entitled to them under clause 21.
  • The extract specifically shows disability allowances for technical services officers and ground services officers when they work in listed difficult or hazardous conditions.
  • Where an apprentice must attend block release training that requires an overnight stay, the employer must pay the excess reasonable travel costs.
  • Those costs can include reasonable transport, accommodation and meal expenses above normal work travel costs, but not payment for travelling time itself.

Avoid Operational Shortcuts

4.5, 17.2(e), 17.3(c)

Operational pressure at airports often pushes employers toward shortcuts. This award expects classification discipline and formal roster controls instead.

  • Generic site titles are not enough to decide coverage between this award and another occupational award.
  • Meal breaks need to be protected in real time for shiftworkers, not fixed after the event.
  • Long shifts need the formal agreement and safeguard structure required by the award.

Pay rates, penalties and allowances

The safest way to check a current rate is to start with the employee's classification, employment type and working pattern, then use Fair Work's current pay guide or Pay and Conditions Tool. Rates can change after an Annual Wage Review or an award variation.

Common workplace examples

Ground Services Employee Misses A Meal Break

This should be checked against clause 17.2(e). A shiftworker must not be required to work more than 5 hours without a meal break without payment of overtime, so the roster and payroll treatment both need review.

Airport Wants Early Morning And Late Afternoon Day Shifts

That pattern can sit inside the day worker span in clause 16.2, but the 12 hour spread in clause 16.3 and the 10 ordinary hour cap in clause 16.5 still need to be respected. If the operation regularly needs wider hours, the shiftworker provisions may be the better framework.

Airport Wants To Move To 12 Hour Shifts

The award requires more structure. Clause 17.3 usually caps shifts at 10 hours, and a 12 hour shift arrangement needs agreement plus health and safety monitoring, suitable roster arrangements, proper supervision and consideration of family responsibilities.

Airport Site Uses A Generic Operations Officer Title

Clause 4.5 says the employee follows the award classification most appropriate to the work performed and the work environment. A generic title alone is not enough to decide between the airport classifications and another occupational award.

Recent changes to this award

PR799280, PR799329, PR799486

The current consolidated award incorporates these recent variation determinations. Use the consolidated wording when checking any affected clause, schedule, rate or allowance.

Affected: 19 - Minimum rates, 21 - Allowances, 23 - Overtime, Schedule B - Summary of Hourly Rates of Pay, Schedule C - Summary of Monetary Allowances, Schedule E - Supported Wage System, Schedule F - National Training Wage

What to do next

  • Check whether the role sits in technical services, administrative services or ground services before applying the award.
  • For day workers, keep ordinary hours within the 6.30 am to 6.30 pm Monday to Friday span unless the employee is rostered under the shiftworker clauses.
  • For shiftworkers, make sure rosters show start and finish times and that meal break rules are monitored in real time.
  • Set casual employees up with the 25 percent loading for ordinary hours only and the 2 hour minimum engagement.
  • Review whether technical or ground services tasks trigger the disability allowance conditions.
  • If the airport uses apprentices, create a process for block release travel reimbursements.

Common questions

Does this award cover airport office and operations staff?

Often yes, but not by title alone. Clause 4.1 ties coverage to employers that operate airports and the clause 14 classifications, and clause 4.5 says the most appropriate award classification and work environment still decide the answer.

Is everyone on an airport roster a shiftworker?

Not necessarily. Day workers have ordinary hours Monday to Friday between 6.30 am and 6.30 pm under clause 16. Shiftworkers are employees who are not day workers under clause 17 and follow a different hours and roster system.

What is the minimum engagement for a casual airport employee?

Clause 11.3 gives casual employees a minimum engagement of 2 consecutive hours on each occasion they are required to attend work.

Do shiftworkers get a paid meal break?

Yes. Clause 17.3(d) says shiftworkers must be allowed 20 minutes each shift for a meal and that time counts as time worked.

Does this award include apprentices?

Yes. Clause 12.3 lists mechanical, electrical, plumbing and carpentry as apprentice trades under this award extract, and clause 12.5 deals with excess reasonable travel costs for block release training.

Official sources and related help

This guide is general information, not legal advice. Modern award coverage and classification depend on the facts. Check the current official award and get advice for your business before relying on this page.

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