MA000080CurrentRetail, hospitality and recreation

Amusement, Events and Recreation Award

This award reaches far beyond amusement rides, but it does not apply to every venue-based business. The big compliance risks are usually the first coverage call, over-reliance on job titles instead of grades, weak part-time paperwork, and failing to treat exhibition employees as a separate stream with their own hours and payroll rules.

Consolidated through
1 July 2026
Source checked
1 August 2026
Award coverage depends on the employer's industry and the work the employee actually performs. Job titles alone do not decide coverage. Check the coverage and classification clauses, any enterprise agreement, and the official award before changing pay or employment conditions.

Who this award covers

The Amusement, Events and Recreation Award can apply across a wide range of venues and activities, including recreation facilities, sporting and exhibition complexes, theme parks, museums, galleries, zoos, aquariums, carnivals and golf facilities. It also reaches exhibition stand work and some services provided within the primary venue. Coverage still depends on the employee fitting the award's classification structure and on checking the health and fitness exclusion and any competing award.

Businesses and work usually covered

  • Leisure and recreation facilities and centres.
  • Sporting, exhibition, convention and amusement complexes.
  • Theme parks, museums, galleries, zoos, animal parks and aquariums.
  • Agricultural and horticultural shows, carnivals, amusement parks, ten pin bowling venues, go-kart venues and amusement arcades.
  • Golf facilities including golf clubs, on-course and off-course golf shops and driving ranges.
  • Employers engaged in the supply, preparation, fabrication, installation, erection or dismantling of exhibition stands and associated componentry.

When another award or arrangement may apply

  • Employees of employers whose major and substantial activity is the provision of health and fitness services and classes.
  • Employers covered by the Building and Construction General On-site Award 2020, Electrical, Electronic and Communications Contracting Award 2020, Joinery and Building Trades Award 2020, Registered and Licensed Clubs Award 2020, Travelling Shows Award 2020 or Fitness Industry Award 2020.
  • Employees excluded from award coverage by the Fair Work Act, or covered by a modern enterprise award, enterprise instrument, State reference public sector modern award or State reference public sector transitional award.
  • Employees whose work is more appropriately classified under another award after applying clause 4.8.

Roles and classifications

The award contains classification levels that connect an employee's duties, skills and responsibility to a minimum rate. Common role descriptions include:

  • Introductory level employees.
  • Grade 1 and Grade 2 venue, customer service and general operations employees.
  • Grade 3 supervisors and operators.
  • Grade 4 trade or equivalent employees, including exhibition technicians and interpreters.
  • Grade 5 supervisory technicians or tradespeople.
  • Grades 6 to 10 senior technical, supervisory, turf and golf professional roles.

A familiar job title is only a starting point. Match the employee's real duties against the classification definitions and keep a written record of the level selected.

Rules employers need to check

Check Coverage Before Doing Anything Else

4.1, 4.2, 4.5, 4.6

Coverage is the first real decision under this award because the industry definition is broad, but the exclusions are equally important.

  • Check the actual business activity first, especially on mixed sites where recreation, clubs or fitness services overlap.
  • Keep the health and fitness exclusion prominent throughout the analysis.
  • If one of the listed excluded awards covers the employer, this award does not apply.

Use The Grade Structure Properly

4.8, 12.1, 12.2, Schedule A

The award is grade-based. A sound classification process explains why the role sits at that grade, rather than treating the example job titles as automatic answers.

  • Classify employees under the full Schedule A grade structure, from Introductory level through Grade 10 where relevant.
  • Use the examples inside the grades as indicators only, not as stand-alone occupations.
  • Give the employee written notice of their classification when they start and whenever it changes.

Document Part-Time Patterns Clearly

10.2, 10.3, 10.4, 10.5

Part-time setups need paperwork and discipline. Event and venue operators often miss the written pattern requirement and only find the gap when overtime or roster disputes appear.

  • Part-time employees work less than 38 hours a week, have reasonably predictable hours and receive pro rata pay and conditions.
  • Their regular pattern of work must be agreed in writing, including hours each day, days worked and actual start and finish times.
  • Part-time employees must be rostered for at least 3 consecutive hours on a shift.

Manage Casual Engagements Carefully

11.1, 11.3, 11.4, 11.6

Casual staffing is common in this industry, but it still has structure. Minimum engagement, daily ordinary hour limits and overtime treatment need to be checked together.

  • Casuals may work up to 10 ordinary hours in a day, with overtime beyond the ordinary limits.
  • For each ordinary hour, the casual gets the ordinary hourly rate plus the casual loading.
  • A casual must receive at least 3 hours per engagement unless the parties otherwise mutually agree.

Use The Ordinary Hours Framework For Long Days

13.1, 13.2, 13.3, 13.4

Long event days are possible, but only if the award's hours framework is used before the work is done. Busy periods do not turn long days into ordinary time by themselves.

  • Full-time ordinary hours can average 38 over one, 2, 3 or 4 weeks.
  • Ordinary hours are capped at 8 in a day unless the award's agreement paths are used.
  • The award allows ordinary hours up to 10 by majority agreement, or up to 12 by a written agreement with an individual employee.

Treat Exhibition Employees As A Separate Stream

13.6, 18.2, 20.7, 26.2

The exhibition stream is not a side note. It operates as a distinct set of hours and payroll rules inside the award and should be checked separately every time.

  • Exhibition employees have ordinary hours of 76 over a 2 week roster period, with shifts between 4 and 12 hours and a weekly maximum of 56 ordinary hours.
  • Full-time and part-time exhibition employees also have special all-purpose loadings.
  • Exhibition employees have separate overtime and public holiday rules that do not mirror the general venue stream.

Check Allowance Treatment, Not Just Entitlement

18.1, 18.2, 18.3

Allowance handling can change the real payroll result under this award, especially for exhibition employees. It is not enough to decide whether an allowance is payable; you also need to know how it feeds into later calculations.

  • The award note on clause 18 highlights that allowances must be separately identified in pay records and payslips.
  • Special all-purpose allowances for exhibition employees affect later calculations.
  • Other allowance questions can arise for employee in charge and first aid duties, so payroll should not treat allowances as an afterthought.

Pay rates, penalties and allowances

The safest way to check a current rate is to start with the employee's classification, employment type and working pattern, then use Fair Work's current pay guide or Pay and Conditions Tool. Rates can change after an Annual Wage Review or an award variation.

Common workplace examples

A Golf Venue Has Course, Shop And Customer Service Staff

Golf facilities are expressly included in clause 4.2, so this award may apply to the course, shop and driving range operations. The next step is to classify each role under Schedule A and confirm that an excluded award does not better fit the work.

A Contractor Builds And Dismantles Exhibition Stands

Clause 4.2 brings exhibition stand supply, fabrication, installation, erection and dismantling into the award. Once that is established, the business should move to the exhibition employee rules rather than relying on the general venue provisions alone.

A Venue Wants Staff To Work An Eleven Hour Event Day

The award can allow a longer ordinary day, but only if the correct agreement path is used. Clauses 13.3 and 13.4 need to be checked before the roster is worked, and any hours beyond the award's ordinary limits remain overtime.

A Mixed Site Mainly Runs Fitness Classes

If the employer's major and substantial activity is providing health and fitness services and classes, clause 4.5 keeps the award out. The site being in a broader recreation precinct does not change that result.

Recent changes to this award

PR799280, PR799360, PR799515

The current consolidated award incorporates these recent variation determinations. Use the consolidated wording when checking any affected clause, schedule, rate or allowance.

Affected: 16 - Minimum rates, 18 - Allowances, Schedule B - Summary of Hourly Rates of Pay - other than Exhibition Employees, Schedule C - Summary of Hourly Rates of Pay - Exhibition Employees, Schedule D - Summary of Monetary Allowances, Schedule E - Supported Wage System

What to do next

  • Decide first whether the site is really a recreation or events business, or whether fitness or another excluded award is the better fit.
  • Keep a short written note showing why each role sits at its grade.
  • Use written part-time patterns that include days, hours and actual start and finish times.
  • Review long event days before the roster is issued so the correct agreement path is chosen in advance.
  • If the business does exhibition work, keep a separate checklist for exhibition hours, overtime, loadings and public holidays.
  • Make sure payroll separately identifies allowances and knows when an exhibition allowance is all purpose.

Common questions

Can the award apply to golf operations?

Yes, potentially. Clause 4.2 expressly includes golf facilities such as golf clubs, on-course and off-course golf shops and driving ranges. You still need to classify the role under Schedule A and check whether an excluded award is the better fit.

Does the award cover exhibition stand work?

Yes. Clause 4.2 also includes employers engaged in the supply, preparation, marking out, fabrication, installation, erection or dismantling of exhibition stands or associated componentry for the trades and public promotions industry. Exhibition employees then need to be checked against their separate hours, overtime, allowance and public holiday rules.

What if the business mainly runs fitness classes?

No, if the employer's major and substantial activity is the provision of health and fitness services and classes. That exclusion in clause 4.5 needs to stay front of mind on mixed sites.

Can we classify staff just by job title?

No. Clause 12.1 sends employees into the Schedule A classification structure, and the role examples in the grades are only guides to the level of work. The grade, not the label, is what matters.

Do exhibition employees follow the same hours and public holiday rules as everyone else?

No. Exhibition employees have their own rules on ordinary hours, overtime, all-purpose allowances and public holidays. A business doing exhibition work should treat that stream separately from the general venue rules.

Official sources and related help

This guide is general information, not legal advice. Modern award coverage and classification depend on the facts. Check the current official award and get advice for your business before relying on this page.

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