MA000095CurrentTransport, logistics and maritime

Car Parking Award

This award is aimed at commercial parking operations. Businesses usually need to check the line between commercial and incidental parking first, then apply the written part-time, longer day and pay cycle rules correctly.

Consolidated through
1 July 2026
Source checked
1 August 2026
Award coverage depends on the employer's industry and the work the employee actually performs. Job titles alone do not decide coverage. Check the coverage and classification clauses, any enterprise agreement, and the official award before changing pay or employment conditions.

Who this award covers

This award is for commercial car parking operations. It does not automatically apply just because a business has a car park, so the first question is whether parking is the actual commercial service being sold.

Businesses and work usually covered

  • Provision of parking and related services for cars and other vehicles on a commercial basis.
  • On-hire employees performing covered car parking work.
  • Group training arrangements tied to covered car parking work.
  • Commercial car park operations where parking is the primary business activity.

When another award or arrangement may apply

  • Parking services that are incidental or ancillary to the operations of an employer primarily engaged in another industry.
  • Employers covered by the Clerks Private Sector Award 2020.
  • Employers covered by the General Retail Industry Award 2020, Hospitality Industry General Award 2020, Local Government Industry Award 2020 or Security Services Industry Award 2020.
  • Employees excluded by the Fair Work Act.
  • Employees already covered by enterprise or relevant public sector awards.

Roles and classifications

The award contains classification levels that connect an employee's duties, skills and responsibility to a minimum rate. Common role descriptions include:

  • Car Parking Officer Level 1 employees.
  • Car Parking Officer Level 2 employees.
  • Car Parking Officer Level 3 employees.
  • Full-time, part-time and casual employees working in a commercial car parking operation.

A familiar job title is only a starting point. Match the employee's real duties against the classification definitions and keep a written record of the level selected.

Rules employers need to check

Decide whether the operation is truly a commercial car parking business

4.1-4.7

The coverage question is often the biggest risk under this award because many businesses with parking are actually covered elsewhere.

  • Check whether the business is providing parking on a commercial basis, or whether parking is just incidental to another main business.
  • Do not assume all parking related work belongs here. The award specifically points away from clerical, retail, hospitality, local government and security coverage in the listed situations.
  • If more than one award could apply, the employee belongs under the classification most appropriate to the work performed and the environment in which it is normally performed.

Get status, classification and minimum engagements right

8.1-12.2, 17.1-17.2

Employment type and classification settings do most of the heavy lifting under this award. Both must be documented properly.

  • Full-time employees average 38 ordinary hours per week.
  • Part-time employees need a written regular pattern covering hours, days and actual start and finish times, and they have a 3 hour minimum per start.
  • Hours beyond the agreed part-time pattern are overtime.
  • Casuals can end on an hour's notice, receive a 25% loading and have a minimum of 3 hours for each start on a day.
  • The base classification structure uses Car Parking Officer Levels 1 to 3, and higher duties rules can change pay where someone works up.

Use averaging and longer shifts carefully

14.1-14.4

This award lets hours be averaged, but it also places real limits around longer days that are easy to overlook in a 24 hour parking operation.

  • Ordinary hours can be averaged over 2, 3 or 4 week periods at the employer's discretion.
  • Dayworkers work between 7.00 am and 7.00 pm and ordinarily no more than 7.6 hours per day, or up to 10 hours by individual agreement.
  • No employee can be rostered for 10 hours per day on more than 3 consecutive days without a break of at least 48 hours, and no more than 8 days of 10 hours can be worked in a 4 week period.
  • Shiftworkers can work up to 10 hours by majority agreement to facilitate extra rostered days off.

Run payroll on the award's timing and allowance rules

18.1-18.4, 19.1-19.3

A compliant pay cycle and clear allowance treatment are central payroll issues under this award, especially in businesses that run several sites and casual pools.

  • Wages including overtime, penalties and allowances must be paid weekly or fortnightly, and payment timing is prescribed.
  • If employment ends, award wages and other award and NES amounts must be paid within 7 days.
  • The award includes first aid, uniform laundering and meal related allowances, and they need to be handled as allowances rather than hidden inside a loaded hourly rate.

Review after-hours contact practices

14A.1-14A.4

After hours contact should be checked against the award's right to disconnect clause, particularly in businesses that rely on ad hoc fill ins.

  • The right to disconnect operates through the Fair Work Act framework and has different commencement timing for some small businesses.
  • Policies should be checked where supervisors regularly text or call staff outside rostered hours.
  • Any exception to the right to disconnect should be checked against the clause itself rather than handled informally.

Separate part-time and casual systems

10.2-10.5, 11.5-11.7

Short shift businesses often mix part-time and casual arrangements. Under this award that can create avoidable overtime and conversion issues if the paperwork is weak.

  • Part-time arrangements only work cleanly if the written pattern is accurate, because overtime is triggered by work beyond that pattern.
  • Casual conversion sits in the NES, but the award still sets the casual loading, minimum start and overtime treatment.
  • Managers should not use casual or part-time arrangements interchangeably just because both are under 38 hours.

Pay rates, penalties and allowances

The safest way to check a current rate is to start with the employee's classification, employment type and working pattern, then use Fair Work's current pay guide or Pay and Conditions Tool. Rates can change after an Annual Wage Review or an award variation.

Common workplace examples

Independent car park versus hotel parking

An independent CBD parking operator is much closer to the award's commercial parking definition than a hotel where parking supports the accommodation business. Clause 4.2 is the key dividing line.

Part-time employee repeatedly staying past rostered finish

If a part-time car parking officer stays back beyond the written pattern agreed under clause 10.2, clause 10.5 says that extra time is overtime. The answer is not just to treat it as ordinary hours because the person is still under 38 hours for the week.

Long day shifts during a peak event season

A manager who wants to roster 10 hour day shifts needs the employee's agreement and must still watch the limits on consecutive 10 hour days and the number of 10 hour days in a 4 week period under clause 14.2.

Uniform policy at a multi-site car park

If the employer requires a uniform but does not launder it, clause 19.3 treats laundry costs as an allowance issue. Payroll and site management both need to know which approach the business is taking.

Recent changes to this award

PR799280, PR799375, PR799530

The current consolidated award incorporates these recent variation determinations. Use the consolidated wording when checking any affected clause, schedule, rate or allowance.

Affected: 17 - Minimum rates, 19 - Allowances, Schedule A - Summary of Hourly Rates of Pay, Schedule B - Summary of Monetary Allowances, Schedule C - Supported Wage System

What to do next

  • Check each site to see whether parking is the core commercial service or just ancillary to another business.
  • Issue written part-time patterns with hours, days and actual start and finish times.
  • Track any 10 hour day agreements and the limit on consecutive long days.
  • Pay wages on a weekly or fortnightly cycle and build the termination within 7 days rule into your checklist.
  • Set up allowances so first aid, laundering and meal items show separately on payslips.
  • Review whether higher duties are being worked for more than 4 hours in a day or shift.

Common questions

Does this award cover parking staff at a hotel, shopping centre or other business with parking?

Not automatically. Clause 4.2 says the award does not include parking services that are incidental or ancillary to an employer primarily engaged in another industry.

Can dayworkers work 10 hour shifts?

Yes, but only in the way clause 14.2 allows. Dayworkers can work up to 10 hours per day by agreement between the individual employee and the employer, and the consecutive day and 4 week limits still apply.

Is there a minimum part-time shift?

Yes. Clause 10.4 gives part-time employees a minimum of 3 consecutive hours per start, including a separate start for overtime.

Does the award set a pay cycle?

Yes. Clause 18.1 says wages, including overtime, penalties and allowances, must be paid weekly or fortnightly, with payment no later than Friday in each pay week.

Do we need to give classification advice in writing?

Yes. The classification structure in the minimum rate clause uses Car Parking Officer Levels 1 to 3, and clause 12.2 says employees must be told their classification and any changes in writing.

Official sources and related help

This guide is general information, not legal advice. Modern award coverage and classification depend on the facts. Check the current official award and get advice for your business before relying on this page.

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