Award register

MA000110CurrentPublic and specialist services

Corrections and Detention (Private Sector) Award

This is a specialist operational award for private corrections, custody and detention services. The hardest issues are usually contractor exclusions, correct treatment of part-time and casual hours, roster design in a 24 hour environment and accurate classification across the award's separate streams.

Consolidated through
1 July 2026
Source checked
1 August 2026
Official source
Current award

01Who this award covers

This is a specialist award for the private operation of correctional facilities, custody centres, court custody services, detention facilities and related prisoner or detainee services. Coverage depends on who is operating the service, what service is being supplied and whether the contractor exclusions in clause 4.3 apply.

Businesses and work usually covered

  • Private correctional facility operations
  • Private court custody services
  • Private prisoner or detainee escort services
  • Private detention facility operations

When another award or arrangement may apply

  • Contractors to owners or operators of corrections and detention industry facilities, and their employees, where those contractors are covered by one of the awards listed in clause 4.3, unless the contractor is a sub-contract operator of a corrections and detention industry facility
  • Employees excluded from award coverage by the Fair Work Act
  • Employees covered by a modern enterprise award, enterprise instrument or State reference public sector award, and their employers in relation to those employees

02Roles and classifications

The award contains classification levels that connect an employee's duties, skills and responsibility to a minimum rate. Common role descriptions include:

  • Correctional employees
  • Detention services employees
  • Catering employees in corrections and detention services
  • On-hire employees in covered classifications
  • Trainees engaged through group training services in covered work

A familiar job title is only a starting point. Match the employee's real duties against the classification definitions and keep a written record of the level selected.

03Rules employers need to check

Map the operator model and contractor exclusions first

cl 4.1, 4.2, 4.3

Coverage is industry specific and contractor sensitive. The operator model and the contractor's own award position are central to the analysis.

  • Check that the business is the private operator of a covered correctional, custody, detention or escort service.
  • Review contractor arrangements carefully because clause 4.3 excludes many contractor workforces already covered by other awards.
  • Do not assume the award applies just because work is performed inside a correctional or detention setting.

Check on-hire, trainee and multi-award issues separately

cl 4.4, 4.5, 4.6, 4.7

Direct employment is not the only path into coverage, but the standard exclusions still matter after on-hire or trainee coverage is considered.

  • On-hire labour can still be covered while working in covered classifications in the industry.
  • Group training arrangements for trainees can also be covered.
  • The usual enterprise award, enterprise instrument and public sector exclusions still apply.
  • If more than one award might apply, test which classification is most appropriate to the work and environment, including historical coverage.

Record employment category correctly

cl 8.1, 8.2, 9.1, 10.2

Engagement structure matters under this award because later overtime, roster and casual calculations all depend on the category chosen at the start.

  • Employees are engaged as full-time, part-time or casual, and the engagement decision must be recorded.
  • Full-time employment averages 38 ordinary hours per week and may be ongoing or for a fixed period tied to a specific date or event.
  • Part-time employees must work less than full-time hours, have reasonably predictable hours and receive pro rata equivalent conditions.

Set part-time patterns and overtime properly

cl 10.3, 10.4, 10.5, 10.6

Part-time arrangements are tightly structured under this award. If the written pattern is weak, the overtime position is usually wrong as well.

  • For part-time employees, the written regular pattern must specify hours, days and actual start and finish times.
  • Any agreed variation to part-time hours must be recorded in writing.
  • Part-time employees must be rostered for at least 3 consecutive hours on any shift.
  • Time worked in excess of the agreed or varied part-time hours is overtime.

Configure casual calculations and day worker rules correctly

cl 11.1, 11.2, 13.1, 13.2

This is a genuine 24 hour operational award, but that does not mean payroll can collapse everything into one loaded hourly rate.

  • Casual employees are paid the minimum hourly rate and the rates payable for shift and weekend work on the same basis as a weekly employee, plus the casual loading for ordinary hours.
  • Penalty rates and overtime for casual employees are calculated on the minimum hourly rate exclusive of the casual loading.
  • The industry operates 24 hours per day, 7 days per week, and employees may be rostered on any day and at any time subject to the award.
  • Day workers work within a 6.00 am to 6.00 pm span on any day of the week unless they are shiftworkers.

Check shift duration and break rules before publishing rosters

cl 13.3, 13.4, 13.5, 13.6

Shift design is controlled by the award, not just by operational preference. Minimum and maximum shift length settings and long breaks should be built into the roster system.

  • Shiftworkers are employees whose ordinary hours are rostered outside the day worker span and whose roster cycle averages 38 ordinary hours over no more than 8 weeks.
  • Ordinary time shifts have award minimum and maximum lengths that differ by employment type.
  • There must be at least 8 hours between successive ordinary time shifts.
  • Each roster cycle must include the required long breaks of continuous time off work, and employees generally cannot work more than 48 ordinary hours between long breaks.

Match duties to the right stream and allowance set

cl 12.1, 15.1, 17.2, 17.3

Classification and duty-based allowances are central under this award because the workforce is varied and often operationally specialised.

  • Use the correct schedule for correctional employees, detention services employees or catering employees.
  • Do not assume one correctional title fits the whole workforce, because the award uses separate classification streams with different minimum rates.
  • First aid reimbursement and first aid officer allowances should be checked where those duties are required.
  • Dog handler and meal allowance obligations should be checked whenever those operational duties arise.

Document flexibility and meal break arrangements properly

cl 5, 6, 7, 14.3

The award contains its own flexibility tools, including an individual agreement mechanism around meal breaks. Those tools should be used deliberately and documented.

  • Use written flexibility arrangements only where they are genuine and leave the employee better off overall.
  • Handle NES flexible work requests separately from roster design.
  • If the business relies on the unpaid meal break facilitative provision in clause 14.3, record the individual agreement clearly.

04Pay rates, penalties and allowances

The safest way to check a current rate is to start with the employee's classification, employment type and working pattern, then use Fair Work's current pay guide or Pay and Conditions Tool. Rates can change after an Annual Wage Review or an award variation.

05Common workplace examples

Mixed direct workforce and contractor model

A private operator runs court custody services but also engages a separate clerical contractor. The custody workforce may still be covered by this award, while the clerical contractor's employees may be excluded if the contractor falls under one of the awards listed in clause 4.3.

Part-time officer working beyond agreed hours

A part-time custody employee agrees to work beyond the written pattern during a staffing shortage. The extra time should be checked as overtime under clause 10.6 rather than simply paid as extra ordinary hours.

Court attendance and training time

An employee is directed to attend court about an incident arising from their duties and later to attend employer-directed training. Both periods should be treated as working time under clause 13.1(c), subject to the security licence exception for training.

06Recent changes to this award

PR799390, PR799545

The current consolidated award incorporates these recent variation determinations. Use the consolidated wording when checking any affected clause, schedule, rate or allowance.

Affected: 15 - Minimum rates, 17 - Allowances, Schedule D - Summary of Hourly Rates of Pay, Schedule E - Summary of Monetary Allowances

07What to do next

  1. 01Confirm whether the business is the private operator of the covered service or a contractor that may be excluded.
  2. 02Check contractor awards before assuming this award applies to support functions.
  3. 03Keep written records of employment category, part-time pattern and every later variation.
  4. 04Configure payroll so casual loading stays separate from overtime and penalty calculations.
  5. 05Build day worker and shiftworker rules separately in the roster system.
  6. 06Review first aid, dog handler and meal allowance obligations whenever duties change.

08Common questions

Does this award cover every contractor working at a detention facility?

Usually not, if the contractor is covered by one of the awards listed in clause 4.3. The exception is where the contractor is a sub-contract operator of a corrections and detention industry facility.

Is court attendance or employer directed training paid time?

Yes. Clause 13.1(c) treats time spent attending a court in relation to the employee's duties, and time spent at the employer's direction attending training courses, as working time, subject to the security licence exception in the training limb.

Do part-time employees need a written pattern?

Yes. Clause 10.3 requires a written regular pattern specifying hours, days and actual start and finish times, and clause 10.5 requires a minimum of 3 consecutive hours on any shift.

How are casual penalties and overtime treated?

Penalty rates and overtime for casual employees are calculated on the minimum hourly rate for the classification, exclusive of the casual loading under clause 11.2.

Is every hour in a 24 hour operation ordinary time?

No. The award recognises a 24 hour operation, but day workers and shiftworkers have separate ordinary hours frameworks, and shift duration and break rules still need to be followed.

Official sources and related help

This guide is general information, not legal advice. Modern award coverage and classification depend on the facts. Check the current official award and get advice for your business before relying on this page.

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