Award register

MA000072CurrentEnergy and resources

Oil Refining and Manufacturing Award

The Oil Refining and Manufacturing Award is a downstream refinery and connected terminal award with a 35 hour ordinary week and several distinct classification streams. The key compliance issues are getting the coverage boundary right, separating clerical from non clerical treatment and managing shift systems, overtime and annualised wage arrangements carefully.

Consolidated through
1 July 2026
Source checked
1 August 2026
Official source
Current award

01Who this award covers

The Oil Refining and Manufacturing Award is a specialised downstream award. It covers refinery and certain connected terminal operations, but it does not operate as a general oil and gas award. The most important first step is to separate refinery connected downstream work from upstream, general distribution or other excluded work.

Businesses and work usually covered

  • Crude oil refining
  • Manufacturing and blending of petroleum products such as fuels, bitumen, lubricants, greases and solvents
  • Pipeline distribution to or from a refinery connected terminal or storage facility owned and operated by a refinery employer or related company
  • Certain bulk liquid terminal storage operations where the historical condition in the coverage definition is met

When another award or arrangement may apply

  • Employees engaged in upstream hydrocarbon exploration, drilling, field development, extraction, separation or production work covered by the Hydrocarbons Industry (Upstream) Award 2020
  • Deck officers, marine engineer officers, ratings, catering staff on vessels and professional divers
  • Employees engaged in transportation, storage, distribution, marketing and sale of products except where the award specifically includes the work
  • Managerial employees, information technology professionals, professional engineers and scientists working as such, security employees, catering employees, cleaning employees and employees engaged in the aviation industry

02Roles and classifications

The award contains classification levels that connect an employee's duties, skills and responsibility to a minimum rate. Common role descriptions include:

  • Refinery operations employees from trainee operator through to head operator
  • Lubricants, bitumen plants and terminal employees from trainee to head operator
  • Maintenance trades employees and maintenance coordinators
  • Clerical employees working within the covered industry

A familiar job title is only a starting point. Match the employee's real duties against the classification definitions and keep a written record of the level selected.

03Rules employers need to check

Separate Covered Downstream Work From Excluded Work

cl 4.1, 4.2, 4.3, 4.7

Coverage is the main risk area under this award because the line between covered downstream refining work and excluded work is detailed and important.

  • Start by separating downstream refinery and specifically included terminal work from upstream and general distribution work.
  • Apply the express exclusions for upstream operations, vessel based roles, non refinery maintenance contractors and non covered support functions.
  • Do not assume terminal work is covered unless it fits the refinery connected definition.
  • If more than one award could apply, use the classification that best fits the work and environment.

Build Hours Around The 35 Hour Week

cl 9, 10, 11, 13.1

The 35 hour week is a core feature of this award and should be reflected in payroll, roster design and overtime controls.

  • Full time ordinary hours are an average of 35 hours per week.
  • Part time employees must be informed of their ordinary hours and starting and finishing times.
  • Casual employees have their own ordinary hours rule and minimum engagement.
  • Overtime analysis should start from the award's 35 hour week, not a generic 38 hour assumption.

Use The Correct Classification Stream

cl A.1.3, A.1.4, A.1.5, A.2

Classification under this award is multi stream. Employers should identify the right stream before trying to place the employee at a level.

  • Schedule A separates refinery operations, plants and terminals, maintenance and clerical classifications.
  • Progression rules differ by level and appointment is needed for higher level progression.
  • The non clerical operational streams are task specific and should not be collapsed into one generic operator category.
  • Clerical employees have a distinct classification structure and should be treated as such.

Treat Shift Systems As A Combined Roster And Break Issue

cl 13.2, 13.3, 14.1, 15

This award treats ordinary hours, shift systems, roster notice and breaks as connected but separate controls. All of them need to be checked together.

  • Employees other than shiftworkers and shiftworkers have different ordinary hours rules.
  • Shift systems can run across all days of the week and up to 24 hours a day subject to the award and health and safety considerations.
  • Roster changes and shift changes have notice rules, with narrower exceptions for operational circumstances and emergencies.
  • Meal breaks and the minimum break between successive days or shifts are dealt with separately from the ordinary hours clauses.

Separate Clerical And Non Clerical Payroll Rules

cl 18.1, 18.2, 19.2, 22

Payroll settings should distinguish clerical from non clerical employees and should not use annualised arrangements or industry allowance coding without checking the specific clause that applies.

  • Annualised wage arrangements are separate for non clerical and clerical employees and must be in writing.
  • The agreement must specify the annualised wage, the award provisions satisfied, the calculation method and the outer limits for hours.
  • The award includes an industry allowance for employees other than clerical employees, plus first aid and leading hand allowances.
  • Overtime provisions differ for full time, part time, casual and continuous shiftworkers.

Read The Award As A System

cl 11.5, 13A, 20, 21

This award contains several interacting systems, including NES rights, right to disconnect, recall and accident pay, so one clause rarely gives the full answer on its own.

  • Casual conversion is dealt with in the NES and the award points employers back to that pathway.
  • The right to disconnect clause now sits alongside roster change and recall provisions and should be read with them.
  • The award also has accident pay and superannuation clauses that may matter in practice.
  • Leave and overtime questions should be checked with both the award and the NES in view.

04Pay rates, penalties and allowances

The safest way to check a current rate is to start with the employee's classification, employment type and working pattern, then use Fair Work's current pay guide or Pay and Conditions Tool. Rates can change after an Annual Wage Review or an award variation.

05Common workplace examples

Terminal Employee Working On Refinery Connected Pipeline Operations

Possibly, but only if the terminal and pipeline work falls within the refinery connected coverage in clause 4.2. If the work is general distribution, marketing or storage outside the included definition, the award may not apply.

Part Time Employee Works Beyond The Advised Hours

The award requires part time employees to be informed of their ordinary hours and states that time worked in excess of those hours is paid at the appropriate overtime rate. That means extra hours should be checked against the written part time arrangement rather than absorbed into ordinary time without review.

Refinery Clerical Employee In A Covered Business

Clerical employees can be covered, but they sit in a separate clerical classification stream and are treated differently for some payroll purposes such as the industry allowance and annualised wage clauses.

06Recent changes to this award

PR799280, PR799352, PR799508

The current consolidated award incorporates these recent variation determinations. Use the consolidated wording when checking any affected clause, schedule, rate or allowance.

Affected: 16 - Minimum rates, 19 - Allowances, Schedule B - Summary of Hourly Rates of Pay, Schedule C - Summary of Monetary Allowances, Schedule E - Supported Wage System

07What to do next

  1. 01Map each role against the downstream coverage definition before applying this award, especially for terminal, pipeline and maintenance work.
  2. 02Flag the 35 hour ordinary week in payroll and roster templates so ordinary time is not overstated.
  3. 03Keep separate classification matrices for refinery operations, plants and terminals, maintenance and clerical employees.
  4. 04Use written annualised wage documentation only where the specific award requirements can be met and monitored.
  5. 05Keep separate payroll treatment for the industry allowance and do not apply it to clerical employees.
  6. 06If a role moves between day work, shiftwork and recall arrangements, review the roster and overtime settings immediately.

08Common questions

Does this award cover every downstream distribution role?

No. The award excludes transportation, storage, distribution, marketing and sale of products except where the work is specifically included in the coverage definition. A terminal or distribution role must therefore be tested carefully against clause 4.2.

Can clerical employees be covered by this award?

Yes. Schedule A contains a separate clerical stream, so clerical employees can be covered where the role is within the covered industry and no exclusion applies.

What is the major roster feature in this award?

The award uses a 35 hour ordinary week for full time employees, not the more common 38 hour pattern. That makes roster design and overtime thresholds especially important.

Can the employer move people onto shiftwork?

Yes. The shiftwork clause allows employees to be required to commence or cease shiftwork on one week's notice, and the rostering clause also allows roster changes on notice with specific exceptions.

Are maintenance employees automatically covered?

Not automatically. Maintenance work is included only in the circumstances set out in the coverage and Schedule A provisions, and the exclusion for maintenance work performed by non refinery operators must be checked closely.

Official sources and related help

This guide is general information, not legal advice. Modern award coverage and classification depend on the facts. Check the current official award and get advice for your business before relying on this page.

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