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Award register

MA000097CurrentPublic and specialist services

Pest Control Industry Award

The Pest Control Industry Award covers specified pest control businesses and employees whose work fits clause 12. Classification progression is closely connected to industry service, licence applications, training, certification and licensing. Written part-time patterns, notified start and finish times, paid washing time, recalls, rest after overtime and specialist allowances require close payroll attention. The NES and any applicable workplace instrument must also be checked.

Consolidated through
1 July 2026
Source checked
2 November 2026
Official source
Current award

01Who this award covers

The Pest Control Industry Award is an industry award. It covers an employer in the pest control industry and an employee whose work fits a classification in clause 12. Coverage depends on the employer's substantive activities, the employee's actual work, the classification structure, the normal work environment and any competing award. A pest-related title or licence does not decide coverage by itself.

Businesses and work usually covered

  • Businesses controlling or eradicating pests, vermin, feral animals or weeds in domestic, commercial or civic buildings and facilities
  • Businesses inspecting structures, trees, commodities, stored products or other items and reporting on pest activity
  • Businesses installing, maintaining or inspecting termite, bird or other pest barriers and management systems
  • Pest control operations using fumigants
  • On-hire employers supplying employees in covered classifications to the pest control industry while those employees perform covered work
  • Group training employers providing trainees who perform covered pest control work at a host location

When another award or arrangement may apply

  • Employers covered by the Clerks - Private Sector Award, Local Government Industry Award or Manufacturing and Associated Industries and Occupations Award.
  • Employees excluded from award coverage by the Fair Work Act.
  • Employees covered by a modern enterprise award or enterprise instrument, and their employers in relation to those employees.
  • Employees covered by a State reference public sector modern award or State reference public sector transitional award, and their employers in relation to those employees.
  • An employee of an employer covered by more than one award where another award contains the classification most appropriate to the work performed and the environment in which the employee normally performs it.

02Roles and classifications

The award contains classification levels that connect an employee's duties, skills and responsibility to a minimum rate. Common role descriptions include:

  • Employees inspecting buildings, structures, trees, commodities, stored products or other items for pest activity
  • Employees reporting on pest activity
  • Pest Control Technicians
  • Fumigators
  • Employees installing, maintaining or inspecting termite, bird or other pest barriers or management systems
  • New industry entrants who satisfy every condition for Level 1
  • Covered on-hire employees performing classified pest control work
  • Trainees in covered group training arrangements

A familiar job title is only a starting point. Match the employee's real duties against the classification definitions and keep a written record of the level selected.

03Rules employers need to check

Apply the industry and classification tests

clause 4, clause 12

Coverage requires both a pest control industry connection and a suitable classification. Competing coverage is resolved by examining the work and its normal environment.

  • Confirm that the employer's substantive business falls within the pest control industry definition in clause 4.2.
  • Confirm that the employee's actual work fits a classification in clause 12.
  • Check the express exclusions for employers covered by the clerical, local government and manufacturing awards.
  • If more than one award covers the employer, compare both the work performed and the environment in which the employee normally performs it.
  • Do not infer coverage solely from a job title, pest-control licence or the site at which the employee happens to be working.

Track classification progression

clause 12, clause 16

The early classification levels depend on objective service, application, training, certification and licensing facts. They are not discretionary internal grades.

  • Use Level 1 only while every Level 1 condition remains satisfied: no previous industry experience, no licence application and less than 6 months of industry employment.
  • At 6 months of industry employment, the employee satisfies the service pathway to Level 2 even if they have not applied for a licence.
  • Treat the Level 2 service pathway and licence-and-training pathway as alternatives, not cumulative requirements.
  • If a Level 1 employee applies for a licence before 6 months, reassess immediately. The employee no longer meets Level 1, but must satisfy the complete alternative pathway before Level 2 can be assigned on that basis.
  • Use Level 3 only when the employee has both a pest operator's certificate and a licence as either a Fumigator or Pest Control Technician.

Document employment type and part-time patterns

clauses 8-11

Employment type controls engagement records, minimum starts, casual treatment and overtime. Written records should reflect the employee's actual arrangement.

  • Tell each employee in writing at engagement whether the employment is full-time, part-time or casual, and record that status in the employee's time and wages record.
  • A full-time employee is engaged for 38 ordinary hours each week. Unless the award provides otherwise, an employee not specifically engaged as part-time or casual is treated as full-time.
  • For a part-time employee, record the regular daily hours, working days and actual start and finish times in writing.
  • Record each agreed variation to a part-time pattern in writing. Treat work beyond the agreed or validly varied hours as overtime.
  • A part-time start must involve at least 3 consecutive hours. A casual employee must receive the 25% casual loading and a minimum payment of 3 hours for each start.

Control hours, roster changes and after-hours contact

clause 13, clause 14, clause 13A

The award distinguishes day work from shiftwork and combines weekly averaging with notified work times, roster-change controls and the right to disconnect.

  • Ordinary hours average 38 each week over a work cycle of no more than 4 weeks.
  • For day workers, ordinary hours may be worked in up to 5 shifts of 7.6 hours on any day from Monday to Sunday, between 6.00 am and 6.00 pm, subject to the averaging arrangements.
  • For shiftworkers, ordinary hours are ordinarily worked in up to 5 shifts of 7.6 hours from Monday to Sunday and continuously except for the award's meal, crib and rest breaks.
  • Notify employees of their start and finish times. Work outside the notified times is overtime. Once those times are set, give one week's notice before altering them and comply with the roster consultation clause.
  • Do not directly or indirectly prevent an employee from exercising the statutory right to disconnect. The employer may still contact an employee outside working hours to notify them of a recall under clause 20.8, but that permission does not remove the employee's statutory right.

Include every break and washing period

clause 15

Meal breaks, crib breaks, rest breaks and washing time are separate entitlements. Paid washing and rest periods must not be recorded as unpaid breaks.

  • Allow an unpaid meal break of at least 30 minutes on each day or shift, beginning no later than 5 hours after the employee's ordinary work starts.
  • If an employee works more than 2 hours beyond their normal finishing time, provide a paid 20-minute crib break. If work continues, provide a further paid 20-minute crib break after each additional 4 hours worked.
  • For work exceeding 6 hours, provide a paid 10-minute rest break before the meal break and another paid 10-minute rest break afterwards. Count both as time worked.
  • Allow 10 minutes of paid washing and changing time before every meal break and a further 10 minutes before finishing work.
  • If an employee is required to work through a meal break, pay overtime until the meal break is taken.

Identify overtime, recalls and rest requirements

clause 20

Ordinary overtime, a separate overtime engagement, a recall and insufficient rest are related but distinct rules. Apply each trigger separately.

  • For a full-time or part-time employee, pay 150% of the minimum hourly rate for the first 2 overtime hours and 200% after that. For a casual employee, pay 175% for the first 2 overtime hours and 225% after that.
  • Treat each day's overtime separately. Work outside the hours notified under clause 14.2 is overtime.
  • Overtime that is not continuous with ordinary hours attracts a minimum payment of 4 hours at the applicable overtime rate.
  • A recall to work overtime after the employee has left the employer's business premises attracts a minimum payment of 4 hours for each recall, whether the recall was notified before or after the employee left.
  • Where reasonably practicable, arrange overtime to give at least 10 consecutive hours off between successive working days. The release without loss of ordinary pay in clause 20.7(b) applies to an employee other than a casual. The special 8-hour substitution for shiftworkers is confined to the circumstances specified in clause 20.7(d).

Apply weekend, public holiday and shiftwork rules

clause 21, clause 22

Weekend, public holiday and shiftwork rules use different triggers and minimum payments. The roster and timesheet should show which rule applies.

  • Ordinary Saturday work is paid at 150% of the minimum hourly rate with a minimum payment of 3 hours.
  • Ordinary Sunday work is paid at 200% with a minimum payment of 4 hours.
  • Public holiday work is paid at 250% with a minimum payment of 4 hours.
  • Identify whether work is day work, afternoon shift, night shift or permanent night shift before selecting the applicable treatment.
  • Do not add a shiftwork penalty where the employee is entitled to another penalty for overtime, weekend work or public holiday work.

Pay wages and specialist allowances correctly

clause 17, clause 18

The allowance rules respond to specific duties, expenses and working conditions. Generic payroll defaults may miss their triggers.

  • Pay wages, overtime, penalties and allowances weekly or fortnightly.
  • Review leading hand treatment when an employee is directed to control, supervise and take responsibility for at least 2 other employees. Pay the rate for the highest class of work supervised or the employee's own classification rate plus the applicable leading hand allowance, whichever is higher.
  • Check the specific allowance triggers for treating a verminous or decomposed human body, work in or connected with specified fumigation depots and appointment to first aid duties.
  • Provide a qualifying overtime meal or meal allowance where the required prior notice was not given. Apply the separate rule where the employee supplied a meal after receiving notice but the overtime was cancelled or shortened.
  • Check motor vehicle and country-work entitlements when an employee uses their own vehicle by agreement or must live away from their usual residence for work.

Integrate the NES and applicable instruments

clause 3, clause 5, clause 6

The award and NES operate together. Formal flexibility arrangements and other workplace instruments require separate attention.

  • Keep the award and the NES available to covered employees on a conveniently located notice board or through accessible electronic means.
  • Apply the NES process to requests for flexible working arrangements and changes to casual employment status where relevant.
  • Use an individual flexibility arrangement only for the matters listed in clause 5 and only when every consent, content, signature, recordkeeping and better-off-overall requirement is satisfied.
  • Give the employee a copy of any individual flexibility arrangement and retain it as a time and wages record.
  • Assess any enterprise agreement or other workplace instrument separately from the exclusions for a modern enterprise award or enterprise instrument.

04Pay rates, penalties and allowances

The safest way to check a current rate is to start with the employee's classification, employment type and working pattern, then use Fair Work's current pay guide or Pay and Conditions Tool. Rates can change after an Annual Wage Review or an award variation.

05Common workplace examples

A new pest worker approaches 6 months in the industry

Level 1 applies only while all of its conditions remain satisfied. Once the employee reaches 6 months of industry employment, the employee satisfies the service pathway to Level 2 even if they have not applied for a licence. Schedule the review before the 6-month point rather than waiting for the employee to raise it.

A part-time technician receives an additional afternoon job

Compare the additional job with the employee's written pattern and any written variation. Time beyond that pattern is overtime. A separate part-time start must involve at least 3 consecutive hours. If the overtime is not continuous with ordinary hours, the 4-hour minimum payment in clause 20.5 applies. If the employee was recalled after leaving the employer's premises, the separate 4-hour minimum for each recall in clause 20.8 applies.

A technician is contacted after leaving work

A recall after the employee has left the employer's business premises attracts the 4-hour minimum payment for each recall, whether the employee was notified before or after leaving. Check whether the employee will receive the required rest before the next working day. The employer may contact the employee outside working hours to notify them of a recall, but that does not remove the employee's statutory right to disconnect.

06Recent changes to this award

PR799280, PR799377, PR799532

The current consolidated award incorporates these recent variation determinations. Use the consolidated wording when checking any affected clause, schedule, rate or allowance.

Affected: 16 - Minimum rates, 18 - Allowances, Schedule A - Summary of Hourly Rates of Pay, Schedule B - Summary of Monetary Allowances, Schedule C - Supported Wage System

07What to do next

  1. 01Keep a role-level coverage record identifying the employer's pest control activities, the employee's duties, normal work environment and classification.
  2. 02Record industry commencement dates, licence applications, accredited study, certificates and current licences so classification reviews occur when a relevant fact changes.
  3. 03Use written engagement templates for employment type and the complete part-time work pattern.
  4. 04Configure rosters to flag work outside notified times, insufficient notice of changes, meal-break timing and inadequate rest after overtime.
  5. 05Record paid rest, crib, washing and changing time separately from unpaid meal breaks.
  6. 06Add job prompts for leading hand duties, fumigation-depot work, first aid, unusual treatment work, overtime meals, private vehicle use and country work.
  7. 07Distinguish an ordinary additional start, non-continuous overtime and a recall after the employee has left the premises because different engagement and minimum-payment rules may apply.
  8. 08Use the current minimum rates and allowance amounts when processing payroll, and review the NES and any applicable workplace instrument separately.

08Common questions

Does the title pest technician settle award coverage?

No. Clause 4 requires an employer in the pest control industry and an employee whose work fits a clause 12 classification. If more than one award covers the employer, compare the classifications by reference to both the work performed and the environment in which the employee normally performs it. If this award contains no suitable classification, an occupational award may be relevant.

How do the early classification levels work?

Level 1 applies only if the employee entered the industry with no previous experience, has not yet applied for a licence and has been employed in the industry for less than 6 months. Level 2 has alternative pathways. It applies to a person employed in the industry for at least 6 months, or to a person who has applied for the specified licence, has not yet been examined or fully licensed other than provisionally, and is undertaking the accredited course for a pest operator's certificate. Level 3 requires both the relevant certificate and a licence as either a Fumigator or Pest Control Technician.

What if a Level 1 employee applies for a licence before 6 months?

Applying for a licence means the employee no longer satisfies Level 1, even if they have less than 6 months of industry service. Do not automatically assign Level 2 merely because an application was made. Check whether the employee also satisfies the examination, licensing and accredited-course elements of the Level 2 licence pathway, or whether another classification applies.

What must be documented for a part-time employee?

At engagement, agree in writing on the regular pattern of work, including hours on each working day, days of work and actual start and finish times. Record every agreed variation in writing. Work beyond the agreed or validly varied pattern is overtime. Each start must involve at least 3 consecutive hours, including a separate engagement for overtime.

What break and washing time must be included?

The award provides an unpaid meal break of at least 30 minutes on each day or shift, beginning no later than 5 hours after ordinary work starts. An employee working more than 6 hours also receives a paid 10-minute rest break before the meal break and another afterwards. The award additionally provides 10 minutes of paid washing and changing time before each meal break and a further 10 minutes before finishing work.

Does complying with this award replace the NES or other instruments?

No. Clause 3 states that the NES and the award together contain the minimum conditions for covered employees. The coverage exclusion refers specifically to modern enterprise awards and enterprise instruments. Do not assume that wording determines the operation of a separate enterprise agreement or other workplace instrument; check any such instrument independently.

Official sources and related help

This guide is general information, not legal advice. Modern award coverage and classification depend on the facts. Check the current official award and get advice for your business before relying on this page.

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