Award register

MA000069CurrentManufacturing and production

Pharmaceutical Industry Award

This award is mainly about pharmaceutical manufacturing, wholesaling and closely connected support work. The biggest risks are using it for the wrong type of business, mixing up the manufacturing and warehouse streams, and mismanaging part-time or casual hours.

Consolidated through
1 July 2026
Source checked
1 August 2026
Official source
Current award

01Who this award covers

This award covers employers in the pharmaceutical industry and employees in the Schedule A classifications. The first question is whether the work is pharmaceutical manufacturing, wholesaling or an incidental or ancillary process described in clause 4.2.

Businesses and work usually covered

  • Manufacture and production of prescription pharmaceuticals
  • Manufacture and production of both prescription and non-prescription pharmaceuticals
  • Wholesaling of prescription pharmaceuticals or of both prescription and non-prescription pharmaceuticals
  • Processes and activities incidental or ancillary to that manufacturing, production or wholesaling
  • On-hire labour supplied into those operations

When another award or arrangement may apply

  • Employers and employees covered by the Food, Beverage and Tobacco Manufacturing Award 2020
  • Employers and employees covered by the Manufacturing and Associated Industries and Occupations Award 2020
  • Employees excluded from award coverage by the Act
  • Employees covered by an enterprise award, enterprise instrument or relevant State public sector award

02Roles and classifications

The award contains classification levels that connect an employee's duties, skills and responsibility to a minimum rate. Common role descriptions include:

  • Manufacturing and production workers
  • Warehouse and distribution workers
  • Employees operating or setting packaging or production machinery
  • Employees doing stock sampling, checking and release procedures
  • Employees supervising small teams in manufacturing or warehouse work
  • On-hire employees and trainees in covered pharmaceutical work

A familiar job title is only a starting point. Match the employee's real duties against the classification definitions and keep a written record of the level selected.

03Rules employers need to check

Confirm the business sits in the pharmaceutical industry

cl 4.1, 4.2, 4.4, 4.7

Coverage turns on the nature of the pharmaceutical operation. Working with medicines is not enough by itself if the work does not fit clause 4.2.

  • Check whether the operation is pharmaceutical manufacture, production, wholesaling or an incidental or ancillary process under clause 4.2.
  • If labour hire or group training is involved, test the host work as well as the exclusion rules.
  • Where more than one award could be relevant, use the classification most appropriate to the work and environment.

Put part-time patterns and casual engagements in order

cl 10.2, 10.3, 10.4, 11.3

This award puts real weight on part-time records and minimum engagements. Informal arrangements create avoidable overtime and underpayment risk.

  • Record the part-time pattern in writing, including days, hours and actual start and finish times.
  • Keep any variation to that pattern in writing.
  • Roster each part-time attendance for at least 3 consecutive hours.
  • Casual employees must be engaged and paid for at least 2 consecutive hours of work each time they attend.

Roster within the day work or shiftwork model

cl 11.2, 13.2, 13.3, 13A.3

Rosters need to follow the award's day work and shiftwork model rather than ad hoc production practice, especially for overtime and after-hours contact.

  • Do not apply the casual loading to overtime hours.
  • Day workers average 38 hours per week and no more than 152 hours in 28 consecutive days.
  • Shiftworkers also average 38 hours per week and no more than 152 hours in 28 consecutive days, and ordinary shift hours must not exceed 8 in a day.
  • The right to disconnect also applies, so a shift-based operation still needs discipline around after-hours contact.

Separate manufacturing grades from warehouse grades

cl 15.1, A.1.1, A.1.2, A.2.1

The award has two different classification streams. Using the wrong stream is a direct payroll risk even before you start debating the grade within that stream.

  • Use the manufacturing and production grades for plant-side roles and the warehouse and distribution grades for stores and dispatch roles.
  • Manufacturing grade 1 covers entry-level work such as basic packaging, line loading, cleaning machinery and basic plant operation.
  • Manufacturing grade 2 moves into operating and basic setting of packaging or production machinery and stock sampling and related checking procedures.
  • Warehouse and distribution work has its own grade structure, so do not collapse it into the manufacturing stream by default.

Check junior, trainee and allowance settings

cl 15.2, 15.4, 17.2, 17.3

Base rates are only part of the picture. Junior, trainee and allowance settings need their own checks in payroll and supervision.

  • Junior rates are set separately from adult rates.
  • Trainees are dealt with through the national training wage provisions incorporated from Schedule E to the Miscellaneous Award 2020.
  • Allowance triggers include first aid, hazardous substance handling, respirator use, sterile area work, dust mask work and meal allowance events.
  • Have a clear process for reimbursing approved first aid course materials and refresher costs where the clause requires it.

Connect award rules with the NES and right to disconnect

cl 6, 13.1, 11.4, 13A.1

Important employment rights sit partly outside the traditional award clauses, so compliance should link the award to the NES and the Fair Work Act.

  • Requests for flexible working arrangements are provided for in the NES.
  • Clause 13.1 points back to the NES for maximum weekly hours and flexible working arrangements.
  • The casual conversion pathway is also in the NES.
  • The right to disconnect operates alongside the award and should be reflected in management practice.

04Pay rates, penalties and allowances

The safest way to check a current rate is to start with the employee's classification, employment type and working pattern, then use Fair Work's current pay guide or Pay and Conditions Tool. Rates can change after an Annual Wage Review or an award variation.

05Common workplace examples

A wholesaler employs staff who only pick, pack and dispatch stock

Start by checking whether the warehouse role is part of pharmaceutical wholesaling under clause 4.2 and then whether the warehouse and distribution classification stream is the best fit for the actual duties.

A part-time line employee is asked to stay beyond the agreed finish time

If the longer shift would take the employee outside the written part-time pattern, the employer should not simply treat it as ordinary time. The part-time agreement and the overtime rules need to be checked first.

A plant wants to shift the standard day shift earlier

The award can allow the day-worker spread to move, but only if the majority agreement requirement in clause 13.2(e) is satisfied for the workplace or the relevant section.

06Recent changes to this award

PR799280, PR799349, PR799505

The current consolidated award incorporates these recent variation determinations. Use the consolidated wording when checking any affected clause, schedule, rate or allowance.

Affected: 15 - Minimum rates, 17 - Allowances, Schedule B - Summary of Hourly Rates of Pay, Schedule C - Summary of Monetary Allowances, Schedule D - Supported Wage System

07What to do next

  1. 01Split roles into manufacturing, warehouse and support work before you classify them.
  2. 02Keep signed part-time patterns and written variations with payroll records.
  3. 03Review day-worker spreads and 28 day totals before rosters are issued.
  4. 04Use separate payroll checks for junior rates, trainee status and adult classifications.
  5. 05Create an allowance register for first aid, hazardous substance handling, respirator use, sterile area work, dust mask work and meal allowance events.
  6. 06Train supervisors that casual overtime is handled separately from casual ordinary hours.

08Common questions

Does this award cover a retail pharmacy business?

Usually no. Clause 4.2 is about pharmaceutical manufacture, production, wholesaling and incidental or ancillary processes, not community pharmacy retail work.

Is casual loading paid on overtime?

No. Clause 11.2 says the casual loading is not paid for overtime hours, so payroll has to separate ordinary casual hours from overtime hours.

Can the standard day shift be moved earlier or later?

Clause 13.2(e) allows the day worker spread of hours to move up to one hour earlier or later, but only by agreement with the majority of employees at the workplace or in the relevant section.

What does a compliant part-time arrangement need to say?

The award requires a written regular pattern showing the hours worked each day, the days of the week worked and the actual starting and finishing times, and each attendance must be at least 3 consecutive hours.

Are warehouse employees classified the same way as manufacturing employees?

No. Clause 15.1 and Schedule A use one grade structure for manufacturing and production workers and a separate grade structure for warehouse and distribution workers.

Official sources and related help

This guide is general information, not legal advice. Modern award coverage and classification depend on the facts. Check the current official award and get advice for your business before relying on this page.

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