Pricing Display Reviewwith expert lawyers

This service is useful for businesses that sell through websites, apps, menus, booking flows, marketplaces or promotional campaigns where the customer sees pricing in more than one place. It is often used before a new offer launches, before a sale campaign starts, or when pricing has become more layered through discounts, surcharges, delivery fees, memberships or bundles. It can also help where your website, in-store materials and promotional content do not present the same price in the same way. Inconsistency is often where customer complaints begin.

The common problem is that the first price a customer sees is not the full commercial picture. Issues often include mandatory fees added late, comparison pricing without a solid basis, discount wording that overstates the saving, subscription or auto-renewal pricing that is not explained clearly, and promotional conditions that are buried too deeply. We also look at the overall impression created by headings, layout and surrounding text. A technically correct figure can still create risk if the presentation leads customers to a different takeaway about what they will actually pay.

We can review the pricing materials you provide, such as website pages, product listings, menus, checkout screens, booking flows, campaign banners, email offers and related promotional copy. The review looks at how the price is communicated across those materials, not just whether one sentence is legally neat on its own. Written advice then identifies the main risk areas and practical amendments to consider. This is a legal review service, not a marketing review or implementation service, so updating the live materials would sit outside the fixed-fee.

It can flag legal issues that arise where pricing is tied to a promotion, but it does not include permit applications or handling regulator approvals. If a campaign includes prizes, chance elements or special mechanics, the terms need to reflect the actual promotion mechanics and prize structure. Permit requirements can vary depending on where and how the promotion runs. Approval depends on the relevant regulator or authority, and Where an external authority is involved, we will help you understand what may be needed for your situation.. If those issues are relevant, we can identify them and discuss separate support if needed.

Usually the next step is to update the highest-risk parts of the customer journey first, such as the headline offer, checkout disclosures, fee explanations, discount claims or comparison pricing. If the offer is part of a wider campaign, check that the legal terms and the customer-facing messaging are saying the same thing. Problems often arise when the terms are more qualified than the ad, banner or menu. If the review shows that related documents or campaign terms also need work, that can be discussed as separate follow-on legal support.

As an online law firm, we eliminate the headaches of paying us by the hour and finding time to meet with a lawyer in person. We charge a fixed fee, with upfront quotes and transparent pricing, and communicate via phone, email and video chat - whichever suits you! You'll be guided through our process by our expert lawyers, who are Australian-qualified and specialise in technology, intellectual property, contract drafting, corporate and commercial law.

At Sprintlaw, our pricing is transparent and designed for startups and small businesses. Many one-off legal services, including document drafting and reviews, are provided for a fixed fee with an upfront quote before you proceed.

Prices typically range from $250 to $2,500 AUD depending on the complexity and scope of the work. For ongoing support, Sprintlaw Memberships include options such as legal templates, consultations, a legal helpline and credits for services.

If your project is larger or more complex, we will provide a tailored quote after understanding what you need.

Our law firm operates completely online, which means we can help you wherever you are in Australia. We work at The Commons Central - a cool co-working space in Chippendale, Sydney - but our lawyers often work flexibly across various locations.

Our lawyers also work from co-working spaces and home offices in Sydney, Melbourne, Brisbane, Adelaide and Perth, so clients can get help online without needing to meet in person.