Digital product licence terms that match how customers access and use your content

Website terms often deal with general site use, but digital products raise a different issue: what the customer is actually allowed to do with the thing they bought. If you sell templates, software, downloads, recordings or member-only resources, the document often needs to spell out whether use is personal only, whether team access is allowed, whether copying or redistribution is banned, and what happens if login details are shared. Those points can be central to protecting your intellectual property and setting customer expectations after payment.

The document usually covers the licence grant itself, who may use the product, whether access is limited to one person or one account, restrictions on copying or resale, payment and access conditions, suspension or termination rights, ownership of the underlying intellectual property, and customer-facing disclaimers or liability wording. If the product is delivered through a portal, app or membership area, the terms can also address login credentials, misuse of accounts, updates, and what happens when access ends. The exact mix depends on how your product is sold and delivered.

The main factors are the type of product, how customers receive it, and what permissions you actually want to grant. A one-off downloadable file raises different issues from a recurring content membership or a hosted software tool. We also look at whether customers receive updates, whether multiple users need access, whether content can be streamed or downloaded, and whether the product sits inside a broader platform. If regulator issues are relevant, Where an external authority is involved, we will help you understand what may be needed for your situation. which can affect the wider compliance picture around the document.

The turnaround will depend on the complexity of the product, the number of access models involved, and how complete your instructions are at the outset. Once we have the key details, we prepare the licence terms for your review and then make the included amendment round if needed. If your product operates in an area with extra regulatory oversight, approval depends on the relevant regulator or authority and any separate approval process is not part of this service. Platform setup and technical implementation are also outside the fixed-fee.

No. This service covers the legal wording of the licence terms document itself. It does not include obtaining regulator approval, dealing with marketplace or app store decisions, or managing broader compliance steps across your platform. That distinction matters because regulator requirements can vary, and third-party platforms may impose their own rules as well. We can draft the core document so it reflects your digital offer, but approval pathways, external reviews and ongoing compliance management would need separate support if required.

As an online law firm, we eliminate the headaches of paying us by the hour and finding time to meet with a lawyer in person. We charge a fixed fee, with upfront quotes and transparent pricing, and communicate via phone, email and video chat - whichever suits you! You'll be guided through our process by our expert lawyers, who are Australian-qualified and specialise in technology, intellectual property, contract drafting, corporate and commercial law.

At Sprintlaw, our pricing is transparent and designed for startups and small businesses. Many one-off legal services, including document drafting and reviews, are provided for a fixed fee with an upfront quote before you proceed.

Prices typically range from $250 to $2,500 AUD depending on the complexity and scope of the work. For ongoing support, Sprintlaw Memberships include options such as legal templates, consultations, a legal helpline and credits for services.

If your project is larger or more complex, we will provide a tailored quote after understanding what you need.

Our law firm operates completely online, which means we can help you wherever you are in Australia. We work at The Commons Central - a cool co-working space in Chippendale, Sydney - but our lawyers often work flexibly across various locations.

Our lawyers also work from co-working spaces and home offices in Sydney, Melbourne, Brisbane, Adelaide and Perth, so clients can get help online without needing to meet in person.