Get the main legal documents your online store needs in one fixed-fee service

Free templates can look helpful at first, but they often miss the details that matter once customers start ordering. For example, a template may not match your refund settings, delivery process, account features, subscription flow or the way you handle customer data. That mismatch can create confusion or leave important gaps in your website wording. A lawyer-prepared set of documents is built to fit together across the site experience. It can help lower avoidable risk, but it is not a promise that every legal issue or compliance question is solved in every scenario.

This service covers the documents and legal work listed on this page. It does not include tax advice, technical website implementation, security remediation, regulator engagement or ongoing representation after the documents are completed. It also may not cover more specialised ecommerce arrangements, such as marketplace operator terms, telehealth platform terms or detailed app ecosystem documents. If your website has those features, we can usually identify that early and let you know whether additional legal work should be scoped separately.

Once you engage us, we gather the key details about your online business, including what you sell, how customers place orders, what information you collect, and how refunds or returns are handled. Your lawyer then prepares the included documents so they align with each other rather than operating as disconnected templates. You can review the drafts, raise questions and request the included amendments. If your business has extra features such as a marketplace model, complex subscriptions or platform terms for third parties, we can discuss a separate scope for that work.

This service is commonly used by businesses launching a new online store, adding ecommerce to an existing brand, or replacing generic website wording with documents that better match how the site operates. It can suit product sellers, digital businesses, subscription offers and mixed models. It is especially useful where customers browse products, create accounts, place orders, request refunds or share personal information through the site. If you need the main customer-facing documents to work together, this is usually a better fit than ordering them separately.

A common issue is that the website journey says one thing while the legal wording says another, or says nothing at all. That can show up in checkout terms, refund statements, delivery promises, account rules, marketing claims or privacy disclosures. Problems also arise when a business copies wording from another site that does not reflect its own practices. This service addresses those pressure points through a coordinated set of documents. The document needs to line up with your actual privacy practices, including how information moves through the business.

As an online law firm, we eliminate the headaches of paying us by the hour and finding time to meet with a lawyer in person. We charge a fixed fee, with upfront quotes and transparent pricing, and communicate via phone, email and video chat - whichever suits you! You'll be guided through our process by our expert lawyers, who are Australian-qualified and specialise in technology, intellectual property, contract drafting, corporate and commercial law.

At Sprintlaw, our pricing is transparent and designed for startups and small businesses. Many one-off legal services, including document drafting and reviews, are provided for a fixed fee with an upfront quote before you proceed.

Prices typically range from $250 to $2,500 AUD depending on the complexity and scope of the work. For ongoing support, Sprintlaw Memberships include options such as legal templates, consultations, a legal helpline and credits for services.

If your project is larger or more complex, we will provide a tailored quote after understanding what you need.

Our law firm operates completely online, which means we can help you wherever you are in Australia. We work at The Commons Central - a cool co-working space in Chippendale, Sydney - but our lawyers often work flexibly across various locations.

Our lawyers also work from co-working spaces and home offices in Sydney, Melbourne, Brisbane, Adelaide and Perth, so clients can get help online without needing to meet in person.