See also: Terms and Conditions
Introduction
We take our privacy obligations seriously and we are committed to making sure that we handle personal information in accordance with Australian Privacy Principles (APPs), which are contained in the Privacy Act 1988 (Privacy Act). This privacy policy sets out how we store, maintain, use and disclose personal information. Personal information is defined in the Privacy Act to mean any information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether or not the information or opinion is recorded in a material form. By providing personal information to us, you consent to our storage, maintenance, use and disclose of your personal information in accordance with this privacy policy. We may change this privacy policy from time to time by posting an updated copy on our website and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.Types of Personal Information We Collect
The personal information we collect about you may include the following:- name;
- mailing or street address;
- email address;
- social media information;
- telephone number and other contact details;
- age;
- date of birth;
- credit card information;
- information about your legal requirements;
- information about your business or personal circumstances;
- information in connection with client surveys, questionnaires and promotions;
- your device identity and type, IP address, geo-location information, page view statistics, advertising data and standard web log information; and
- any other information provided by you to us via this website or our online presence, or otherwise required by us or provided by you.
How We Collect Personal Information
We may collect personal information either directly from you, or from third parties, including where you:- contact us through on our website;
- communicate with us via email, telephone, SMS, social applications (such as LinkedIn, Facebook, Twitter or Instagram) or otherwise;
- interact with our website, social applications, services, content and advertising; and
- invest in our business or enquire as to a potential purchase in our business.
Disclosure of Your Personal Information
We collect and use personal information for the following purposes:- to respond to your requests for consultations, quotes or legal advice;
- to provide services or information to you;
- for record keeping and administrative purposes;
- to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing services to you;
- to improve and optimise our service offering and customer experience;
- to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
- to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
- to send you administrative messages, reminders, notices, updates, security alerts, and other information requested by you; and
- to consider an application of employment from you.
We may also use information about the services we provide, and the details you give us when you sign up, to produce aggregated, de-identified statistics, for example to publish research on the legal issues small businesses face. These statistics do not identify you or your business, and we do not publish figures drawn from small groups.
We may disclose your personal information to cloud-providers, contractors and other third parties located outside Australia. If we do so, we will take reasonable steps to ensure that any overseas recipient deals with such personal information in a manner consistent with the APPs.