Get your startup privacy policy and website terms written to match the product you are launching

It helps to look at what you need right now. If you are preparing to launch a website or app and want the main customer-facing legal documents in place, this service is often the right starting point. It is commonly used by founders heading into beta, public launch or early investor conversations. If your business also needs broader platform documentation, supplier terms, employment documents or more detailed privacy advice because of a complex model, you may need additional work beyond this starter service. The right fit turns on the product, the data flows and the scope of the launch.

A privacy policy explains how your startup handles personal information, including what is collected, why it is collected, how it is used and when it may be disclosed. Website terms set the rules for using your site or app, including matters such as acceptable use, content ownership, disclaimers, account-related issues and user-facing conditions. They do different jobs, which is why many startups need both. Having only one can leave a gap between what you say about information handling and what you say about using the platform itself.

The drafting depends on the way your business works in practice. Relevant details can include whether users create accounts, what personal information you collect, whether you use analytics or third-party tools, whether users upload content, and how your product is offered through a website or app. A lead-generation site, a SaaS platform and a consumer app can all need different wording. The right drafting depends on your actual data flows, including what you collect, why you use it and who receives it, so accurate instructions matter if you want the documents to reflect the real product rather than a generic online business model.

Templates can be useful as a reference point, but they often describe features, data practices or user journeys that do not match your startup. That can create problems if your published wording says one thing while the product does another. Common gaps include missing references to account creation, analytics tools, user content, app features, third-party integrations or the way enquiries and marketing signups are handled. A tailored version is usually more useful because it is written around the product you are actually launching, not a generic business with a different website setup.

Once the documents are completed, the next step is usually to publish them in the right places on your website or app. That may include your footer, signup flow, account creation screens or other user touchpoints where the terms should be visible. You should also check that your operational practices match the wording, especially around data collection, communications and any third-party tools in use. If the product changes after launch, the documents may need updating as well. This service covers the legal drafting, not the technical implementation of the documents on your platform.

As an online law firm, we eliminate the headaches of paying us by the hour and finding time to meet with a lawyer in person. We charge a fixed fee, with upfront quotes and transparent pricing, and communicate via phone, email and video chat - whichever suits you! You'll be guided through our process by our expert lawyers, who are Australian-qualified and specialise in technology, intellectual property, contract drafting, corporate and commercial law.

At Sprintlaw, our pricing is transparent and designed for startups and small businesses. Many one-off legal services, including document drafting and reviews, are provided for a fixed fee with an upfront quote before you proceed.

Prices typically range from $250 to $2,500 AUD depending on the complexity and scope of the work. For ongoing support, Sprintlaw Memberships include options such as legal templates, consultations, a legal helpline and credits for services.

If your project is larger or more complex, we will provide a tailored quote after understanding what you need.

Our law firm operates completely online, which means we can help you wherever you are in Australia. We work at The Commons Central - a cool co-working space in Chippendale, Sydney - but our lawyers often work flexibly across various locations.

Our lawyers also work from co-working spaces and home offices in Sydney, Melbourne, Brisbane, Adelaide and Perth, so clients can get help online without needing to meet in person.